[Resolved]  Blue Star India — complaints regarding installation and rude talking of service executive kapil kumar

Address: Jalandhar, Jalandhar, Punjab, 144002

This is to strictly inform you that i have purchased a ro genia purifier/uv from kaura electronics jalandhar. I have purchased this on yesterday at 1.30 pm but still it hasn't been installed yet. I am very upset from their service. I called them on phone about 25 times yesterday but all was in vain. Mr kapil kumar (Service executive) called me at 7.30pm and talked with me very rudely and told me that i'm comig, but still nothing has happened yet. You are requested to pls take strict action against your service executive and dealer. Company is promising to install the ro within 12 hours but its 22 hours has past i am unable to explain. Pls help me
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Dec 13, 2019
Complaint marked as Resolved 
Problem has been resolved Thanks
Blue Star India customer support has been notified about the posted complaint.
 
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Dear Jitinderpal,

We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.

Regards,
Team Blue Star

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