Blue Star India — Inverter AC not working after 2 months of installation

Address: 5G, Bl-7, SGIL Residenza, Belgharia High Way, Airport 3 No Gate, Airport 3 No Gate, Kolkata-81

I purchased one inverter AC in March'21(Model - BO-IC318VBTU, SL No - BOIC318VBTULTA02327). Since last couple of weeks, it started showing error 'F4' mainly in the daytime. All though it was running fine at night hours.
On complaint (#B[protected]), technician visited on 21-May'21 and after troubleshoot, confirmed ODU censor to be replaced but they dont have the part currently. Surprisingly, after their troubleshooting, the AC is totally gone down. It's not even working since 21-May at anytime.
Blue Star is now not responding to the issue any more.
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Blue Star India customer support has been notified about the posted complaint.
 
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Dear Subhrajit,

We regret the unpleasant experience you have had and have noted your concern. Please share your mobile number along with your ticket number, if any, with us at [protected]@bluestarindia.com and we will look into the matter immediately.

Regards,
Team Blue Star

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