Blue Star India — Massive delay in providing service

Blue Star India — Massive delay in providing service - more than 8 days

D drdineshkundu Jun 23, 2023 Jun 26, 2023 This thread was updated on Jun 26, 2023

Dear Sir/Madam, I have been running around for the last 8-10 days to get the service done for the blue star product bought in Feb 2023 ( invoice attached) installed in my dental and laser clinic. we raised the complaint and have called more than 10 times but no work happened. We raised the complaint again but no help arrived yet. This is very troubling as we can't do any treatment for the patients in this 45 deg heat leading to business loss everyday. Registered mobile number - [protected] alternate number - [protected] (kindly call on this number) Dear Customer, Your Ticket B[protected] is successfully logged with us against your Customer ID:[protected] on[protected]:56:23 and will be attended shortly. In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575 Assuring our best service. Thank You. Blue Star Ltd. Warm regards, Was this information helpful? No (0) Yes (0)
Blue Star India customer support has been notified about the posted complaint.
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Blue Star India Customer Care

from Noida, Uttar Pradesh

Jun 26, 2023

Verified Support

Hi Dinesh,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you haven't registered your complaint yet, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise our best service at all times.