To bluestar,
I am writing you regarding the AC purchased on 25 June 2023 from Utility Engineers Sector 35 Chandigarh. The model no. details are BS inverter SAC 1 TR 5 star IA512DNU
The issue I am facing after installation is that the outdoor unit is producing high decibel sounds seems like I have received faulty unit from your side I wanted to get it replaced rather any repair.
The service center team visited they also said the outdoor unit is faulty. The outdoor unit received detail is BO-IA512DNUAWA00596
For your reference I am sharing you the bill copy also
After the escalation I got the area manager detail contacted saurabh chawla he assured me false promises multiple time so many deadlines given but till not replaced they are pressuring me that to take another model which is available in there stock, however I have paid for latest model how can I get lower model older generation.
I have told Mr. Saurabh chawla and piyush our area bluestar concerned person to kindly initiate refund money and take back your faulty product delivered to me so that I can switch to another good brand but never BLUESTAR
Note - for your reference I have also launched complaint against bluestar and utility exclusive bluestar store in Chandigarh to National consumer affairs Department of consumer affairs GOI you all will impeach for all this soon.
Name - Damandeep Singh
Purchased from - Utility engineers
purchased on - 25 june 2023
ticket no. - B[protected]
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