Blue Star India — split ac 1.5 ton

Hi
I live in Gujarat. I got ac installed at my native siwan, bihar in last nov 18. When I visited my native this summer and turned ac on but it was not giving cooling. I was told at the time of installation that it's working properly. I didn't even used it for a single day. I registered complaint on 21 may 19. Still today it's not repaired. The seller says do whatever you want complain whomsoever you want I don't care. The customer care just puta me on hold and then hangs up. I am fed up calling daily. It's really frustrating when u pay 40 k and u don't get anything in return just daily frustratin. I am writing here so that at least someone take some action and I get my ac repaired or replaced. They are saying the part which needs to be replaced is not available. What the hell this big company doesn't have a important part available. Seriously. And in this fast courier service era how does it's a month and a part of machine can't reach from one place to another. Bluestar can't be recommended to anyone. Pathetic service. And very rude staff.