Blue Star India — water purifier - aristo ro+uv+uf

I am writing this in reference to ticket b[protected] for product: water purifier - aristo ro+uv+uf. Your dealer is closing my complaint even without visiting and attaching a false field service report. This is not the first time that they have done this with me and blue star. My earlier complaint (B[protected]) was also not addressed and the ticket was closed. It also involves a person from the blue star team with phone no.[protected].

The product is under warranty and we are facing this issue from the last 20 days. Hope you can understand our position that we are borrowing water from the neighborhood.