BookMyShow Complaints & Reviews

Hi I'm Muthu Kumar from Coimbatore. I've booked 5 movie tickets for 5th December.But I did not receive any tickets.So please Refund soon

I have booked a ticket and I have cancelled it later because of some personal issues but now it's over 1 month and now I haven't received the payment back I have tried many ways to contact your side Please help me in solving this problem

I brought the movie 'Dune' on Bookmyshow Streaming platform, they took the money, but the Stream is coming as an error. I called them and chatted with them many times but no response. They either need to refund my money or fix the issue, they are not doing both.

I booked a show at Kasi Talkies, Ashok Nagar, Chennai. 28th November 2021 2:00 pm show of hindi movie Antim. They played a Tamil movie instead. I did not get cancellation of show confirmation from Bookmyshow. Refund my amount as soon as possible..it has been more than 7 days.

Hello sir, myself kalyan, i have recently booked 2 tickets for akanda movie via book my show app. I proceeded to pay for the same with gpay but it was unsuccessful and got a message from book my show that payment was failed. So then i paid with my phonepe and booking was successful. Immediately after this, my first payment went successful too and my amount got deducted again. This is how my money got debited twice for the same tickets. I kindly request you to refund my money. Thank you.

I was booked a ticket for "jai bhajarangi" movie on[protected]
but the show was cancelled at theatre as per schedule

as per the instructions they need refund my amount in 7 to 10 days '
but the amount was still not credited in my account from last 40 days

and there is no proper way to proceed to raise a complaint about my issue in book my show

Hai my name is Rahul Binu

This is my worst experience with Book My Show Web site on (1stDec, 2021). I have booked 3 tickets for MARAKKAR 2D movie for Dec 4th. My 463 rupees money was deducted from SBI bank account, but no tickets were booked

I am trying to call them on the number[protected]their contact number), but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them.

I want my money back. I want to legally proceed against them for the inconvenience caused to me.

Thank you,
Rahul Binu

I had booked a movie ticket for 5 members for 21st November, 2021 which got cancelled by the Cinema due to less audience. I still have not got a refund as I write this complaint, which is more that 7 days. They have already exceeded the estimated days for processing the refund which they claim to be 5 to 7 days.

Below are the rest of the details:

The movie name - Ghostbusters: Afterlife. (12:10 pm)
Date - 21/11/2021
Movie Theatre - CineCaarnival, Cross road mall.
City - Rourkela
Amount Paid - Rs 1159.30
Payment method - UPI
Booking date and time - 21/11/2021 (10:06 am)
Booking Number - RKCN-000BD2-002344

Thank You

Today i booked my seats by mistake i need to change my seat in to middle seats thanku...

I'm not refunded yet it's being more than 15 days no conservation worst experience

While i am booking movie tickets. Tickets not booked and money debited from my account. In book my show app showing refund initiated and money will refund in 7 to 10 days. Its been more than 20 days my money not refunded. Book my show not resolving my issue.

Yes people believe BookMyShow to be the to-go place to book tickets for all kinds of entertainment events. It was so for me until recently I faced a weird situation. I had booked a show with BookMyShow and while booking the tickets the location for the show was VimanNagar and I booked. I also received a conformation for it about the reservation. To my disappointment when I reached the venue, I was told that the show is happening at some other branch of the same chain. Of course I missed the show because I wasn't informed about the location #misleading. This incident happened like 3 months back. And ever since I have been speaking to the customer care which in itself is a torture as it takes an hour to connect with them. Baring the loss for the which happened because BookMyShow not mention the exact location on Whatsapp, it's pathetic that it does not even have a proper system in place to address customer issues. It's no more about the show but the way they fool people. #poorcustomerservice

BMS has not refunded my money for postponed Gaurav Kapoor show that was supposed to happen on 20th Nov, 2021 I opted for refund as I will be in another city on re scheduled date I.e. on 3rd of Dec 2021. I have tried every possible way to contact them but they are not picking up my phone and give a standard answer on their chat box (to go to purchase history and cancel the ticket but they have not updated the date in their site)

I have not received my refund amount after my show got cancelled. its been a month by now. They are not lifting my calls too.

Today I was booked my ticket from book my show and amount was deducted from my phonepe UPI but ticket was not booked so what will be the refund time of my ticket's amount..?

Transaction dettail- TRANSFER TO[protected] To transfer INB Bigtree Entertainment pvt [protected]IGAMKDWRR6

Bookmyshow app complain but not resolved my issue
Bookmyshow app Messege showing 7-10day refund but money not received my acound
Plz resolved my issue from bookmy show.

I have booked 4 tickets for ETERNALS on Bookmyshow on 5th November 2021, unfortunately tickets not booked and amount debited from my account. And I have an email from Bookmyshow that refund will be made with 5-7 days. No response from tele team and app support. Now it's more than 14 days.

I booked a movie ticket on 4th November, but the tickets was cancelled. They debited the amount, now the date was 19th November till now they didn't refund my amount...
The worst experience ever...

Booking id- WH5L3FP

I had booked ticket on Nov 5th, 2021 around 10am for show Time next day 11 am but unfortunately by mistake i have booked ticket for Nov 5th instead of Nov 6th, 2021. As soon as i realised this mistake, i immediately contact to Book my show customer support but they are help me and told me the cut off time has passed. I put question that it's book my show fault, the show time updated on late just before 1 hours before the show time start. I had requested many times to their customer support but they are not hearing. They denied my refund request. Please help.

I booked a 7 ticket its about 1535/- on 9 Nov
But money is Deducted from my Bank but Ticket not Generate. Its Almost 10 days But my money Not Refunded By Book my show till now. I want to complain Agains Book my show. Please look in this metter