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BookMyShow Complaints & Reviews

2.8
Updated: Aug 25, 2024
Complaints 1531
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852
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BookMyShow reviews & complaints page 15

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Y
Yarra Sampath
Dec 24, 2021
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Candle light dinner

Address: Bookmy show/Radison

I have booked ticket for candle night dinner on 31st December prior to one month however it was canceled on 24th...
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Bidisha Biswas
Dec 21, 2021
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I booked the tickets for for wrong date

Address: Shipra 407 Godrej prakriti 187/f/1 B.T road sodepur suckchar North 24 Paraganas Kolkata

Hello I booked spider man tickets (4) today and forgot to change the date. I was supposed to watch this movie on 23 Dec but I accidentally booked it for 21 Dec.. I have already been paid for the tickets. Can it be modified for 23.
Can you suggest an alternative.....
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T
Trisha242000
from Noida, Uttar Pradesh
Dec 21, 2021
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Refund of amount due to cancellation of movie by theatre

Website: Book my show

I booked 2 tickets for Spider man No way home for Rs-1057, Booking ID : WHPR6N8 on 16th of December in the Logix mall, Noida. The movie was cancelled by the theatre and I requested them for a refund to which they told us that it will be refunded my Book my Show as we booked it from them now It’s been almost a week but I did not receive my refund. Please resolve the same as soon as possible as it was a big amount for me I would like the...
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It's been a week and I didn't get my refund for the show that had been canceled.I bought TWO tickets and still have not gotten the refund. I've been trying to contact you for too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹468.44 for the Chandigarh Kare Aashiqui movie, which had been canceled on 14 December...
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G
Goutam nathani
from Bhilai, Chhattisgarh
Dec 20, 2021
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I complaining about my refund

I booked 2 tickets before 2 month and booking failed and my ammount debited from my Bank account...and refund not credited yet.
when i tried to connect support agent more than 2 hours no one taking my call or chat and every time my call got connect call got disconnected automatically...after waited too much time what is this behaviour... Tried to chat with chat support they also not contactable no one is there for chat ... I am never...
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S
sanjana hemanth
Dec 20, 2021
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Money debited after booking but not confirmed

I booked tickets and the money got debited from my account but the bookings wasn’t confirmed. So I started fresh and booked again. How ever the debited amount wasn’t refunded....
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S
subir1234
from jamshedpur, Jharkhand
Dec 19, 2021
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Amount debited but no ticket confirmation

Website: www.bookmyshow.com

I had purchased tickets of spiderman: no way home. the amount got deducted from my account but there was no confirmation of tickets.
please resolve this issue quickly with refunding of money.
I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
[please help cause this is a huge amount].it would be kind of you....
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R
Ratho598
Dec 19, 2021
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Can't cancel Tickets

I had booked 2 tickets for Spiderman No way Home on 15th December, 2021 for Sunday ( 19th December, 2021). At the time of booking tickets cancellation policy was available.
But today when I am trying to cancel my tickets they are showing me error.
Also when i tried to log in to their website through my phone no ., they are not letting me log in.
The support center is also not giving me any reply....
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R
Ravikiran S
Dec 19, 2021
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Refund against the cancellation of ticket

WQ77CXP booking I'd of Kotigobba 3 cinema but the show has been cancelled from organizers, but I didn't receive the money / refund since 2months...
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Namrata Londhe
Dec 19, 2021
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Money deducted yet tickets not booked

Website: in.bookmyshow.com/explore/home/pune

I was trying to book a movie ticket from BookMyShow and paying from GooglePay application.

Below is the transaction id from GooglePay.

UPI Transaction ID:[protected]

The amount is deducted and the transaction is successful from GooglePay. But BookMyShow showed me transaction time out and the ticket was not booked.
Please help me to resolve this issue and help to get back my money in my...
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R
Risky Rocky
Dec 18, 2021
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Why did you cancelled my tickets

Address: Kovvur ananya

Why did you cancelled my tickets..?
What's the reason..??
Money was in pending..?
When did i go to movie 😈...
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J
Jatin2823
from Mumbai, Maharashtra
Dec 18, 2021
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Received wrong tickets

Booked 5 tickets for 19th december spiderman no way home, received 18december tickets. Booking ID: WM2F85Z...
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I
Imshaik
from Hyderabad, Telangana
Dec 18, 2021
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Money deducted but tickets not received 17-Dec-2021

Hello Team,

I hope you are doing well.

I have booked three tickets on 17-Dec-2021 for movie Spiderman and paid via google pay. However, the payment was successful but booking is not done.

I tried to connect through chat support and call[protected] and failed to get any response.

Request you to please do the needful as soon as possible.

Regards,
Shaik Imtiyaz....
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R
ramesh8282@gmail.com
from Chennai, Tamil Nadu
Dec 17, 2021
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Pan Card Related Issues

Address: Chennai

Dear Team,

I Can't able to book movie ticket, and i can't able to update my new mobile number...

Num:[protected]...
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A
Ayushi Raisoni
from Pune, Maharashtra
Dec 16, 2021
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Modification of Date

I have booked the tickets for 18th Dec 21 by mistake.
i tried to cancel the tickets within 2 minutes of booking them however i am unable to do it.
Book my Show customer care toll free numberr is coming busy nor am i able to find a live chat option.
Kindly guide me through the process to modify the ticket dates...
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R
Ravindharbunny
from Hyderabad, Andhra Pradesh
Dec 16, 2021
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Movie tickets money deducted but tickets not received

Address: Secunderabad

Hi Team as i booked my Ticket on 16st of December so amount got diducted in my account but i didn't got the ticket kindly refund the amount. please find the attached copy of payment diducted kindly do it as soon as possible. Please help me...
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B
BhawanaMishra
from Bidar, Karnataka
Dec 16, 2021
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Refund not issued

The show was booked on 18th november but on reaching the venue the owners told that since there are not enough shows they are cancelling the show and the refund would be issued.
From 18th november till now I have written endless mails and dialled the customer care number but I got no response.
Please resolve it asap...
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Booking ID: SSVL[protected].
The show was cancelled by the cinema theatre due to licence issue. But refund not initiated. Didn't receive any confirmation email/SMS....
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S
sruthisai
Dec 16, 2021
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Bought tickets

Cannot cancel my tickets...
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S
Syam N
Dec 16, 2021
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Refund of the cancelled show.

Address: Shyam Mohan, Desom 30, Near Railway Station, Angadipuram (PO), Malappuram, Kerala 679321

Booking ID : WQB32GT
Date : 06- November 2021
Show : 10PM
Movie : Annaatthe
Theatre : Silver Hills Cinemas, Thodupuzha, Kerala.

It's on November 6 2021 I booked tickets through Bookmyshow app. The show was cancelled and it's not informed by Bookmyshow. No messages were recieved about the cancellation of show. I reached there at the theatre and they told me that the show has cancelled. The only option...
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