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BookMyShow Complaints & Reviews

in.bookmyshow.com
2.8
Updated: Oct 4, 2025
Complaints 1538
Resolved
852
Unresolved
686
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BookMyShow reviews & complaints page 15

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S
Shraddha Todmal
from Pune, Maharashtra
Dec 25, 2021
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I had purchased 2 movie tickets of pushpa 2D hindi movie and the amount got deducted from my account but there was no confirmation of tickets.
please resolve this issue quickly with refunding of money.
I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
[please help cause this is a huge amount].it would be kind of you
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    S
    Samanyu Nabha
    Dec 25, 2021
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    Hi
    We had booked ticekts for Eternals movie on 05/11/2021 at 07:10 PM show in Mysore
    Tickets were booked from [protected]
    We have not yet received the refund of Rs.990/-
    Kindly do the needful
    Thank you
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      N
      Nyckh
      from Mumbai, Maharashtra
      Dec 25, 2021
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      My money was deducted but movie ticket not booked. There is no support on mobile application and customer care by phone is worse. They made me wait 20 minutes in call stating that I was no. 25 in queue and then when I became no. 1 in queue the call got disconnected. What kind of cheating is this? I called again and then I was no. 32 in queue. Why such cheating? This is really poor service, I feel like breaking down the office. I checked on internet and found many people are facing same problem. We need to stop this [censored] company and their cheating. I want my money back. Can you also give my time back?
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        K
        Kushalrrrr
        from Gandhinagar, Gujarat
        Dec 25, 2021
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        When I Book in sports at that time no message is received and now more than 2weeks I am saying that refund my money but they are not refunding and I also contact to bookmyshow but no one is answering and now if I will not get my money back I will take legal action against bookmyshow
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          D
          [email protected]
          Dec 24, 2021
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          I had purchased tickets of spiderman: no way home. the amount got deducted from my account but there was no confirmation of tickets.
          please resolve this issue quickly with refunding of money.
          I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
          [please help cause this is a huge amount].it would be kind of you.
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            V
            Vivek P S
            Dec 24, 2021
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            I have booked two ticket for Spiderman no way home at Sreekaleeswary cinemas kodungallur. It was booked for 12:00PM but the ticket I received was for 12:00AM. There is no show at that specified Theatre at 12:00 AM. I was charged the full amount and I had to cancel it. But cancelling deducted some charges. This was strictly an issue from the book my show app. I had to book two other ticketa on saturday for the same show. I need a complete refund for the cancelled tickets

            I tried filing a complaint throught their app. Now it shows status closed. They didn't even replied to the complaint
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              H
              hrithik1104
              from Hyderabad, Andhra Pradesh
              Dec 24, 2021
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              Hi, I booked tickets for 83, and my money got deducted but did not receive any tickets or confirmation. I also checked in purchase history and there isn't any info over there. I tried calling bookmyshow customer care but no response from their side and I even checked with chat support and no response from that either. Kindly look into this issue and please process a refund.
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                Y
                Yarra Sampath
                Dec 24, 2021
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                Address: Bookmy show/Radison

                I have booked ticket for candle night dinner on 31st December prior to one month however it was canceled on 24th
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                  B
                  Bidisha Biswas
                  Dec 21, 2021
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                  Address: Shipra 407 Godrej prakriti 187/f/1 B.T road sodepur suckchar North 24 Paraganas Kolkata

                  Hello I booked spider man tickets (4) today and forgot to change the date. I was supposed to watch this movie on 23 Dec but I accidentally booked it for 21 Dec.. I have already been paid for the tickets. Can it be modified for 23.
                  Can you suggest an alternative..
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                    T
                    Trisha242000
                    from Noida, Uttar Pradesh
                    Dec 21, 2021
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                    Website: Book my show

                    I booked 2 tickets for Spider man No way home for Rs-1057, Booking ID : WHPR6N8 on 16th of December in the Logix mall, Noida. The movie was cancelled by the theatre and I requested them for a refund to which they told us that it will be refunded my Book my Show as we booked it from them now It’s been almost a week but I did not receive my refund. Please resolve the same as soon as possible as it was a big amount for me I would like the refund of the whole amount. Thanks
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                    Same thing happened with me didn't got refund till now
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                      A
                      alokmuz
                      Dec 21, 2021
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                      Resolved

                      It's been a week and I didn't get my refund for the show that had been canceled.I bought TWO tickets and still have not gotten the refund. I've been trying to contact you for too long but no one answers the customer care number and no one replies on the chat counter. it's really frustrating I am now going to complain against you or refund my money asap ₹468.44 for the Chandigarh Kare Aashiqui movie, which had been canceled on 14 December 2021.
                      +1 photos
                      Feb 1, 2022
                      Complaint marked as Resolved 
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                        G
                        Goutam nathani
                        from Bhilai, Chhattisgarh
                        Dec 20, 2021
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                        I booked 2 tickets before 2 month and booking failed and my ammount debited from my Bank account...and refund not credited yet.
                        when i tried to connect support agent more than 2 hours no one taking my call or chat and every time my call got connect call got disconnected automatically...after waited too much time what is this behaviour... Tried to chat with chat support they also not contactable no one is there for chat ... I am never gonna use #bookmyshow anymore... I
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                          S
                          sanjana hemanth
                          Dec 20, 2021
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                          I booked tickets and the money got debited from my account but the bookings wasn’t confirmed. So I started fresh and booked again. How ever the debited amount wasn’t refunded.
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                            S
                            subir1234
                            from jamshedpur, Jharkhand
                            Dec 19, 2021
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                            Website: www.bookmyshow.com

                            I had purchased tickets of spiderman: no way home. the amount got deducted from my account but there was no confirmation of tickets.
                            please resolve this issue quickly with refunding of money.
                            I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
                            [please help cause this is a huge amount].it would be kind of you.
                            +1 photos
                            Dec 20, 2021
                            Complaint marked as Resolved 
                            My money was refunded... Thankyou
                            View replies
                            I had purchased tickets of spiderman: no way home. the amount got deducted from my account but there was no confirmation of tickets.
                            please resolve this issue quickly with refunding of money.
                            I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
                            [please help cause this is a huge amount].it would be kind of you.
                            Reply
                            I had purchased 2 tickets of pushpa: 2D hindi movie. Region pune the amount got deducted from my account but there was no confirmation of tickets.
                            please resolve this issue quickly with refunding of money.
                            I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
                            [please help cause this is a huge amount] for me.it would be kind of you

                            Amount debited but no ticket confirmation - Comment #3936210 - Image #0
                            Amount debited but no ticket confirmation - Comment #3936210 - Image #1
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                              R
                              Ratho598
                              Dec 19, 2021
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                              I had booked 2 tickets for Spiderman No way Home on 15th December, 2021 for Sunday ( 19th December, 2021). At the time of booking tickets cancellation policy was available.
                              But today when I am trying to cancel my tickets they are showing me error.
                              Also when i tried to log in to their website through my phone no ., they are not letting me log in.
                              The support center is also not giving me any reply.
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                                R
                                Ravikiran S
                                Dec 19, 2021
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                                WQ77CXP booking I'd of Kotigobba 3 cinema but the show has been cancelled from organizers, but I didn't receive the money / refund since 2months
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                                  N
                                  Namrata Londhe
                                  Dec 19, 2021
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                                  Website: in.bookmyshow.com/explore/home/pune

                                  I was trying to book a movie ticket from BookMyShow and paying from GooglePay application.

                                  Below is the transaction id from GooglePay.

                                  UPI Transaction ID:[protected]

                                  The amount is deducted and the transaction is successful from GooglePay. But BookMyShow showed me transaction time out and the ticket was not booked.
                                  Please help me to resolve this issue and help to get back my money in my GooglePay wallet.
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                                    R
                                    Risky Rocky
                                    Dec 18, 2021
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                                    Address: Kovvur ananya

                                    Why did you cancelled my tickets..?
                                    What's the reason..??
                                    Money was in pending..?
                                    When did i go to movie 😈
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                                    Bookmyshow app is very dirty
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                                      J
                                      Jatin2823
                                      from Mumbai, Maharashtra
                                      Dec 18, 2021
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                                      Booked 5 tickets for 19th december spiderman no way home, received 18december tickets. Booking ID: WM2F85Z
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                                        I
                                        Imshaik
                                        from Hyderabad, Telangana
                                        Dec 18, 2021
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                                        Hello Team,

                                        I hope you are doing well.

                                        I have booked three tickets on 17-Dec-2021 for movie Spiderman and paid via google pay. However, the payment was successful but booking is not done.

                                        I tried to connect through chat support and call[protected] and failed to get any response.

                                        Request you to please do the needful as soon as possible.

                                        Regards,
                                        Shaik Imtiyaz.
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