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BookMyShow Complaints & Reviews

2.8
Updated: Aug 25, 2024
Complaints 1531
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852
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BookMyShow reviews & complaints page 14

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R
RóN
from Mumbai, Maharashtra
Jan 21, 2022
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Money debited from account but no confirmation of booking tickets

I had purchased 2 tickets for a movie on 20th January 2022 but i didn't receive an SMS or email regarding the confirmation and no customer support is responding to my complaints.
I need the refund of ₹245, as the amount is already debited from my account....
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A
ArjunK369
Jan 21, 2022
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Money debited but no confirmation

Address: Payyannur

I tried to book 6 tickets yesterday from bms but at the time transaction was processing so bms page went out due to time out and i thought the payment would be cancelled but when i check it now i see that money has been debited but no confirmation or no ticket is issued so please refund my money...
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G
godwinthomas
from Thrissur, Kerala
Jan 20, 2022
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My money deducted for ticket booking but no action after payment

Address: Godwin Thomas, Pulikkottil House ,P.O Thaikkad , Guruvayur , Thrissur , Kerala

I was booking tickets for a movie, for 5 persons i selected payment option to be upi id and i entered the UPI ID and i got a payment request in my phone pe i paid the amount and went back to the site, i didnt recieve any tickets or no further actions were taken . and this happened twice...
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A
alokmuz
Jan 15, 2022
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Did not receive refund for cancelled movie

Purchased Chandigarh Kare Aashiqui for Rs-468.44, Booking ID : BAELKDB on 14th of December 2021 in the Fun Cinemas:Regent Theatre, Patna.movie was cancelled, however, did not receive refund for the same. Could you please re-initiate the refund process?
Booking ID - BAELKDB...
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My amount got debited and didnt get ticket confirmation. I need refund.
My helpline reference id is 12024861....
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G
guna sathya sai pasupuleti
from Bellary, Karnataka
Jan 4, 2022
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Ticket booked and amount deducted but cannot find it after sometime

I booked a ticket on bookmyshow for shyam singha roy as on 4th jan 2022 and the amount deducted and ticket also confirmed first. But, after sometime I opened boomyshow application to check the seats and cannot able to see the ticket and it is showing no recent bookings.

Amount is not refunded too and the seats appear to be blocked on bookmyshow for which I have booked.

I need tickets confirms ASAP since I only...
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U
ujjalmukherjee80
from Barrackpore, West Bengal
Jan 3, 2022
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Refund Rs. 653

Address: 87/61 Chandra Master Road Flat name Spandan 1st floor, Chandanpukur Bazar Barrackpore pin 700122

Today on 03/01/2022 we booked 3 tickets for movie tonic (bengali) in jayanti cinema hall barrackpore booking ID JYKL000JQQQJN6. from bookmyshow app. but as per wb govt covid protocol the cinema hall was closed for the show 8:15pm. Then why the app book my tickets for show 8:15pm Today morning. On the contrary the app says you witching the movie. Please refund my money or do needful....
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S
Saru Jais
Jan 2, 2022
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Fraud for ticket booking

Address: Kandivali West

01104A-087BA4 booking id
I got fraud by cinema hall borivali they had mentioned a couple ticket but I get to know that it's for only single person ticket instead of mentioning couple ticket they should mention single ticket, I didn't watch my movie, my time nd money both got wasted now I want refund of my ticket any cost....
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S
Shilpa Raghu
Dec 28, 2021
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Did not receive refund for cancelled event

Address: 501 7th Main Road, Kamadhenu Nagar, B Narayanapur,, Mahadevapura, Mahadevapura, Mahadevapura, Mahadevapura, Mahadevapura

Purchased 2 tickets for Bangalore Open Air 2021. Concert was cancelled, however, did not receive refund for the same. Could you please re-initiate the refund process?
Booking ID - TBAB00SU80GUPD...
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Palak Budhraja
Dec 27, 2021
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Tickets not received but the amount was deducted

I booked 3 tickets on Dec 25th but I should have received the confirmation on SMS and email which I did not receive and booked another 3 tickets.
But now they are saying that the tickets were confirmed and the money will not be refunded....
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R
rajdahiwade
from Yavatmal, Maharashtra
Dec 26, 2021
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Mh29 Fun N Food Miniflex Not allow us to booked seats

Address: Yavatmal

The MH29 Fun N Food Miniflex in Yavatmal did not allow us to sit on the seats on which we had booked Pushpa Movie and told us that the seats we had booked online were offline seat book....
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K
kavijadhav
Dec 26, 2021
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Tickets were cancelled but didn't get my refund

Booking id: WWL3PP3...
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A
alokmuz
Dec 26, 2021
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BookMyShow Refund of amount due to cancellation of movie by theatre

I booked 2 tickets for Chandigarh Kare Aashiqui for Rs-468.44, Booking ID : BAELKDB on 14th of December in the Fun Cinemas:Regent Theatre, Patna. The movie was cancelled by the theatre and I requested them for a refund to which they told us that it will be refunded my Book my Show as we booked it from them now It’s been almost a week but I did not receive my refund. Please resolve the same as soon as possible as it was a big amount for...
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S
Shraddha Todmal
from Pune, Maharashtra
Dec 25, 2021
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Money deducted from account but not booked movie ticket

I had purchased 2 movie tickets of pushpa 2D hindi movie and the amount got deducted from my account but there was no confirmation of tickets.
please resolve this issue quickly with refunding of money.
I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
[please help cause this is a huge amount].it would be kind of you...
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S
Samanyu Nabha
Dec 25, 2021
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Rs. 990/ amount not received

Hi
We had booked ticekts for Eternals movie on 05/11/2021 at 07:10 PM show in Mysore
Tickets were booked from [protected]
We have not yet received the refund of Rs.990/-
Kindly do the needful
Thank you...
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N
Nyckh
from Mumbai, Maharashtra
Dec 25, 2021
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Cheaters, amount charged but no ticket and worst customer service

My money was deducted but movie ticket not booked. There is no support on mobile application and customer care by phone is worse. They made me wait 20 minutes in call stating that I was no. 25 in queue and then when I became no. 1 in queue the call got disconnected. What kind of cheating is this? I called again and then I was no. 32 in queue. Why such cheating? This is really poor service, I feel like breaking down the office. I checked on...
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K
Kushalrrrr
from Gandhinagar, Gujarat
Dec 25, 2021
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Refund process

When I Book in sports at that time no message is received and now more than 2weeks I am saying that refund my money but they are not refunding and I also contact to bookmyshow but no one is answering and now if I will not get my money back I will take legal action against bookmyshow...
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D
dikshabharti8080@gmail.com
Dec 24, 2021
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Regarding movie tickets

I had purchased tickets of spiderman: no way home. the amount got deducted from my account but there was no confirmation of tickets.
please resolve this issue quickly with refunding of money.
I am writing this because i cant communicate with the help center of bookmyshow neither by live chat nor by calls.
[please help cause this is a huge amount].it would be kind of you....
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V
Vivek P S
Dec 24, 2021
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Ticket got booked at wrong time

I have booked two ticket for Spiderman no way home at Sreekaleeswary cinemas kodungallur. It was booked for 12:00PM but the ticket I received was for 12:00AM. There is no show at that specified Theatre at 12:00 AM. I was charged the full amount and I had to cancel it. But cancelling deducted some charges. This was strictly an issue from the book my show app. I had to book two other ticketa on saturday for the same show. I need a complete...
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H
hrithik1104
from Hyderabad, Andhra Pradesh
Dec 24, 2021
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Money deducted but did not receive any confirmation or tickets

Hi, I booked tickets for 83, and my money got deducted but did not receive any tickets or confirmation. I also checked in purchase history and there isn't any info over there. I tried calling bookmyshow customer care but no response from their side and I even checked with chat support and no response from that either. Kindly look into this issue and please process a refund....
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