BookMyShow Complaints & Reviews

Address: Hyderabad

Hi, I actually booked 4 tickets for a movie and the money got deducted but later it shows that there isn’t any ticket. I really want that money to book tickets cause that’s the only money which is left for me it’s been more than 8 hours I still didn’t receive refund please help

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

When I try to book tickets for new movie... always shows closed...as they opened in few minutes...if they distribute properly... everybody get tickets...thye think we are fools... 😡...

+1 photos

Helpful

Found this helpful?

Write a comment

I have done payment through my credit card on 23 /02/2022 but I haven't received ticket.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Yelahanka

Hi I booked movie tickets today amout got debited but tickets not booked.

Thanks for paying Rs.1, 085.60 from A/c XXXX4427 to PAYUBookMyShow via NetBanking. Call [protected] if txn not done by you

Pls help on this

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Hello

My concern was acknowledged 7 months back and I was able to get my claim approved within 2-3 days of lodging complaint, wherein bookmyshow duly mentioned "please share your NEFT details so that we can process the refund" which have been given the same day only..

After a long period of 7 months, no refund has been received.

Reference no. 11408479

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Booking ID: BAELKDB.
The show was cancelled by the cinema theatre due to licence issue. But refund not initiated. Didn't receive any confirmation email/SMS.

+1 photos

Feb 1, 2022

Complaint marked as Resolved

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Big Tree Entertainment Private Limited Ground Floor, Wajeda House, Gulmohar Cross Road No. 7, Juhu Scheme, Mumbai, Maharashtra - 400049

I had booked Cruise from Book My Show via Booking ID - BEGG017KH63NQE.
I reside in Delhi. Cruise was to depart from Mumbai to Goa on 13th Nov 2021, but got postpone to 22nd Jan 2022 just 3-4 days before 13th Nov.
I cannot make it to 22nd Jan dates so I asked them to refund my amt. of Rs. 56288.32/-. The customer care does not pick up calls and I have put mails to [protected]@bookmyshow.com, [protected]@bookmyshow.com, [protected]@bookmyshow.co, [protected]@bookmyshow.com, sunburn.[protected]@bookmyshow.com. But they only reply with we are looking into it and then nothing happens .
I would like to take a legal route against them, being such a company bookmyshow is playing with my money.

I had also given my last mail to Book my show stating that if my money will not be refunded I will take legal route.
But they are not serious against that also.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had purchased 2 tickets for a movie on 20th January 2022 but i didn't receive an SMS or email regarding the confirmation and no customer support is responding to my complaints.
I need the refund of ₹245, as the amount is already debited from my account.

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Payyannur

I tried to book 6 tickets yesterday from bms but at the time transaction was processing so bms page went out due to time out and i thought the payment would be cancelled but when i check it now i see that money has been debited but no confirmation or no ticket is issued so please refund my money

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Godwin Thomas, Pulikkottil House ,P.O Thaikkad , Guruvayur , Thrissur , Kerala

I was booking tickets for a movie, for 5 persons i selected payment option to be upi id and i entered the UPI ID and i got a payment request in my phone pe i paid the amount and went back to the site, i didnt recieve any tickets or no further actions were taken . and this happened twice

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Purchased Chandigarh Kare Aashiqui for Rs-468.44, Booking ID : BAELKDB on 14th of December 2021 in the Fun Cinemas:Regent Theatre, Patna.movie was cancelled, however, did not receive refund for the same. Could you please re-initiate the refund process?
Booking ID - BAELKDB

Feb 1, 2022

Complaint marked as Resolved

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

My amount got debited and didnt get ticket confirmation. I need refund.
My helpline reference id is 12024861.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked a ticket on bookmyshow for shyam singha roy as on 4th jan 2022 and the amount deducted and ticket also confirmed first. But, after sometime I opened boomyshow application to check the seats and cannot able to see the ticket and it is showing no recent bookings.

Amount is not refunded too and the seats appear to be blocked on bookmyshow for which I have booked.

I need tickets confirms ASAP since I only have couple of hours to attend cinema.

Registered email: [protected]@gmail.com
Registered phone number: [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 87/61 Chandra Master Road Flat name Spandan 1st floor, Chandanpukur Bazar Barrackpore pin 700122

Today on 03/01/2022 we booked 3 tickets for movie tonic (bengali) in jayanti cinema hall barrackpore booking ID JYKL000JQQQJN6. from bookmyshow app. but as per wb govt covid protocol the cinema hall was closed for the show 8:15pm. Then why the app book my tickets for show 8:15pm Today morning. On the contrary the app says you witching the movie. Please refund my money or do needful.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kandivali West

01104A-087BA4 booking id
I got fraud by cinema hall borivali they had mentioned a couple ticket but I get to know that it's for only single person ticket instead of mentioning couple ticket they should mention single ticket, I didn't watch my movie, my time nd money both got wasted now I want refund of my ticket any cost.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 501 7th Main Road, Kamadhenu Nagar, B Narayanapur,, Mahadevapura, Mahadevapura, Mahadevapura, Mahadevapura, Mahadevapura

Purchased 2 tickets for Bangalore Open Air 2021. Concert was cancelled, however, did not receive refund for the same. Could you please re-initiate the refund process?
Booking ID - TBAB00SU80GUPD

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked 3 tickets on Dec 25th but I should have received the confirmation on SMS and email which I did not receive and booked another 3 tickets.
But now they are saying that the tickets were confirmed and the money will not be refunded.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Yavatmal

The MH29 Fun N Food Miniflex in Yavatmal did not allow us to sit on the seats on which we had booked Pushpa Movie and told us that the seats we had booked online were offline seat book.

+1 photos

Dec 26, 2021

Complaint marked as Resolved

The only expectation is not to make such a mistake next time

Dec 27, 2021

Updated by rajdahiwade The only expectation is not to make such a mistake next time. And let him sit on the seat booked, not the other seat.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Booking id: WWL3PP3

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked 2 tickets for Chandigarh Kare Aashiqui for Rs-468.44, Booking ID : BAELKDB on 14th of December in the Fun Cinemas:Regent Theatre, Patna. The movie was cancelled by the theatre and I requested them for a refund to which they told us that it will be refunded my Book my Show as we booked it from them now It’s been almost a week but I did not receive my refund. Please resolve the same as soon as possible as it was a big amount for me I would like the refund of the whole amount. Thanks

BookMyShow Complaints & Reviews

File a complaint to BookMyShow

BookMyShow reviews & complaints page 14

Money got deducted but it doesnt show any ticket

Post your Comment

Ticket booking closed or error

I haven't received my payment

Post your Comment

Amount debited tickets not booked

Post your Comment

RE: 11408479 Refund Related Issue

Post your Comment

Booking ID: BAELKDB. Show cancelled due to licence issue by the cinema theatre. But refund not initiated.

Post your Comment

Book cruise from Book my show which got postponed, following up for refund from last 2 month, but no response

Post your Comment

Money debited from account but no confirmation of booking tickets

Post your Comment

Money debited but no confirmation

Post your Comment

My money deducted for ticket booking but no action after payment

Post your Comment

Did not receive refund for cancelled movie

Post your Comment

My amount got debited and didnt get ticket confirmation. I need refund.

Post your Comment

Ticket booked and amount deducted but cannot find it after sometime

Post your Comment

Refund Rs. 653

Post your Comment

Fraud for ticket booking

Post your Comment

Did not receive refund for cancelled event

Post your Comment

Tickets not received but the amount was deducted

Post your Comment

Mh29 Fun N Food Miniflex Not allow us to booked seats

Post your Comment

Tickets were cancelled but didn't get my refund

Post your Comment

BookMyShow Refund of amount due to cancellation of movie by theatre

Post your Comment

Related businesses