Marrow Complaints & Reviews

Account was blocked suddenly.

I received a notification 4days back saying that my marrow account has been blocked. I am shocked as I haven't misused my marrow account nor did I share my details with anyone. And, I uploaded my verification documents but didn't get approved. Can you please resolve my issue and retrieve my account as I have few months to my exam....

My marrow account is blocked without any notice or information. A mail was sent that your account is block because KYC is not complete. Inspite of sending adhar card and MCI registration my account is not activated. I feel cheated as it's big amount that I paid and it's wasting my time to study.

Marrow — device blocked
A
Anu Kavarthapu
from Mumbai, Maharashtra
Jun 8, 2019
Jun 15, 2021
My device has been blocked from accessing marrow app since two days. I cant even open or create another account, even if i do its saying device blocked . I took screenshots everytime it showed device was blocked from accessing . I did not recieve any notice or any information about it. The next morning i got a mail that the query was resolved i restarted the app and i tried to log in it still showed that device is blocked. And i tried to create another account it still showed device blocked.. For which i replied the authorities saying the it wasnt resolved and they dint reply to any of my messages .i have no choice other than lodge a complaint coz i am losing precious time

I'm not sharing my account with anybody, and today my marrow account was blocked, I've shared all the identification data beforehand only
I want this issue to resolve asap
Thank you

Suddenly my marrow account has been blocked, i have never shared my account to anyone, i uploaded id proof which is not getting verified. I got a call this morning from marrow executive regarding id verification. I told my issue then he said he would share a link, if i upload id in that link, the problem will be resolved. But he didnt send me the link. And now suddenly my account is blocked. Kindly resolve this issue. My exams are near please resolve this issue.

My account got blocked and i tried contacting almost all the people i could from their company and they responded 'once' and said my kyc verification was pending.
Fine i did that, send my details and everything, but still! It’s still blocked!

I’ve got so many exams coming up and i needed this resource and now even that’s not here.
Please revert my account & please respond quickly through mail !!

My marrow account has been blocked. I haven't shared my user ID and password with anyone. Nor have I misused my account. I uploaded my college admission letter for verification but it never got verified and I used to get the verification notification frequently. Now it's been 2days that my marrow account has been blocked. I have even emailed the legal team, but I have received no response from their side.

Suddenly my marrow account has been blocked, I have neither misused my account nor shared to any one, I uploaded I'd proof which is not geting verified,
Kindly reslove the matter

Has been blocked today
I haven't shared my marrow account password and details with anyone and I have been uploading my id proof but it didn't get verified. Now my exams are near and my marrow account has been blocked. I want this to be resolved asap as there is very less time left for my exams.

I got a mail yesterday which said my marrow account has been suspended. I have provided all the documents needed for verification but my account haven't got verified yet . I haven't shared my login credentials with anyone. I have maintained all the confidentiality that the company had requested. I have exams coming up this week. Please look into this asap.

I haven't shared my marrow account password and details with anyone and I have been uploading my id proof but it didn't get verified. Now my exams are near and my marrow account has been blocked. I want this to be resolved asap as there is very less time left for my exams.

I received a notification today saying that my marrow account has been blocked. I am shocked as I haven't misused my marrow account nor did I share my details with anyone. And, I uploaded my verification documents but didn't get approved. Can you please resolve my issue and retrieve my account

My account has been blocked recently as they are saying that its been used in more than one device or you have not submitted your Id ...but j have submitted that and recently I brought tab so I have been using it in it and its still logged in in my device.
In Both the devices only I have been using the account but they have blocked it.
I recently purchased it for 48000 and how can i afford to buy it again and i have no idea what to do now🥺😭
It's too much for me
Kindly resolve my problem as i am facing so much trouble
I have my exams in few months and i am scared

I received a notification today saying that my marrow account has been blocked. I am shocked as I haven't misused my marrow account nor did I share my details with anyone. And, I uploaded my verification documents but didn't get approved. Can you please resolve my issue and retrieve my account as I have few months to my exam.

Today I received a notification that my account has been blocked
I have logged in in 2 devices but never did simultaneous use
They were asking again and again for id proof ..exactly what id proof one is supposed to give??

I upgraded from plan b to plan c..They asked me to upload documents for KYC verification which they rejected .without a warning they blocked my account i had no idea about this.. it's been 3 days i complaint via email that let me do the correction ..they just sent 1 email in these 3 days and asked me to upload another document, i did. Now no response from their side ..i paid them 42000 i cant pay it again also they are wasting my time ..4 days are gone in this .if they have a problem they should resolve it faster ..but they are superslow !!

I have taken marrow plan c for pg prepration I was using my mobile phone to see marrow videos and then I brought tab when I open from tab they bloked my account this is worst wasting my time

Today evening when I opened my marrow account it showed that I have been blocked from accessing it

My marrow account has been blocked.I uploaded my college Id multiple times.I haven't shared my account with anyone.i use only one device for marrow.so why is it blocked.?

My marrow account is blocked since 2 days. I have my exams in one month and I should listen to my classes. They asked me to upload my Aadhar card and I uploaded it through mail but there is no response. I had paid full amount 48, 500 while subscription and now I am facing this issue. I want my account to be unblocked immediately as soon as possible.

From 10 to 15 days I haven't used my marrow account. So today I opened it and saw that there's notification about my account that it has been blocked. Since I haven't done any kind of misuse. From beginning when I purchased marrow it always shows that upload ID so I uploded it then it get starts so everytime I have to upload my MCI card. Please have a look into it. They haven't replied my emails also.

2 days back my marrow account was blocked and the legal team emailed me that my KYC details were mismatched, so I replied them with my proper KYC details. Till now there is no response from legal team.
Does anyone know how many days will it get unblocked?

My marrow plan c account has been blocked all of sudden without any prior information. I have not violated any of their terms and conditions. It is really costing my studies. Kind!y resolve the issue soon. This is very unfair to us

My account has been blocked due to incomplete KYC verification

Bcoz I hadn't opened marrow for many days I didn't fill the I'd details so they blocked the account

My account got blocked and i tried contacting almost all the people i could from their company and they responded 'once' and said my kyc verification was pending.
Fine i did that, send my details and everything, but still! It’s still blocked!
And I expected a faster and more prompt response.
I’ve got so many exams coming up and i needed this resource and now even that’s not here.
Please revert my account...

I have not misused my account but still my marrow account has been blocked and they are not responding to any of my mail

My Marrow account is block because i uploaded a wrong document ans before 5 days they block my account without any notice.
From last 2 days they did not even respond to my mails if any one know help me to resolve it as it is disturbing my schedule

My marrow account has been blocked.. I can assure that I haven't violated and of their terms and conditions.. I even tried mailing to marrow and legal team but their is no reply yet. I am loosing very precious time of mine and it had been very difficult to pay such a huge account.. So please do the needful asap