Marrow Complaints & Reviews

My marrow account was blocked without any notice. I have shared my correct I'd proof and neither took screenshots nor shared my account with others. I don't know the reason why this has happened and the team is also not responding properly.
I have never expected this kind of thing from such a company. I request them to check after the issue...

I recently shifted from plan c to plan b a month ago... Yesterday my old phone broke down and when i tried switching my marrow account to the new phone. They ate showing that my account is blocked.. I have done nothing to break any legal policy... No sharing of accounts.. Have been using marrow since more than 1 year... Please help...

My marrow account is blocked. I have done nothing wrong to violate their terms. I need this to study and complete my MBBS. So help me...

My account has been blocked recently as they are saying that its been used in more than one device but i have changed my phone and logged in in my new device and its still logged in in my previous device but in both phone i have been using the account but they have blocked it.
I recently purchased it for 42000 and how can i afford to buy it again and i have no idea what to do now🥺😭
Kindly resolve my problem as i am facing...

I purchased marrow on 10th june 2021 and today its 15th june. After purchasing I was asked to submit my ID proof in the app. Since I was willing to open the app in my laptop I called the person who guided me in buying. He promised for a call back from the technical department within next 30 mins which I didn't receive ever. At evening I got a mail from marrow that my account is blocked.
I didn't even open the app and they have given...

My marrow pro account has been blocked
The reason they gave is that my phone is jailbroken.
But I had my phone looked into by a specialist and it is NOT.
as well as I complied with all their requirements that were needed to be fulfilled in order to have my account unblocked.

It has been over 3 days and they haven’t resolved my issue
And are neither responding
Not giving any legitimate...

My account has suddenly been blocked since yesterday.

I am a pro user plan b since 2 years (costing around 10, 000/-)
And recently i had extended my plan by paying Rs 3999/-

And suddenly they have blocked my account probably because i did not do the KYC verification

I have send them my KYC verification ID via mail.
I have tried reaching them via mail but only an automated response...

I signed up for the Marrow Plan C for a duration of 15 months on the 5th of June for the sum of Rs. 34, 999.

I was able to use it freely until today, when I was informed that my account was blocked for violating their terms of service, this is 2 days after uploading ID proof which consisted of my West Bengal Medical Council Permanent Registration certificate.

As such, I am not aware of any violations of their...

My account got blocked while I am not playing in parallel devices...

I bought marrow for Rs 30500 last year on 13th March 2020 till 22nd May 2021. Today I was watching a video and I was suddenly logged out and it said ki my account was blocked and I still had 4 days of subscription left. I cant even renew my account now or get the discount for that . please help me resolve my complaint as soon as possible as im wasting precious time and money on this matter....

My Marrow account is blocked since 5 days. I recently purchased the Plan C for Rs. 42, 500 on 8th May 2021 and it got blocked on 12th May 2021. I come from a middle class family and paid such a huge amount in one go and I am really scared. Moreover my education is at a halt.
I have mailed the legal compliance team explaining myself but they haven't e-mailed me back yet and aren't responding to any of my emails and the customer care...

My Marrow account is blocked since 5 days. I recently purchased the Plan C for Rs. 42, 500 on 8th May 2021 and it got blocked on 12th May 2021. I come from a middle class family and paid such a huge amount in one go and I am really scared. Moreover my education is at a halt.
I have mailed the legal compliance team explaining myself but they haven't e-mailed me back yet and aren't responding to any of my emails and the customer care...

My account on marrow medical app has been blocked 4 days back and I have just payed 18000 rupees to extend my plan, I really don't know the reason and the marrow team isn't replying to my mails
pls help me
I don't know what to do and I really need the app for my preparation and can't afford more money...

My account has been blocked since 5 days. I have written them e-mails about it to their legal team. I have contacted their support marrow team also. They are only telling that the legal team will contact me on my registered marrow no. But, neither they are contacting me nor the support marrow team is receiving my calls anymore.They only sent me a mail once saying if I explain them my reason o[censored]sing more than one device then they will surely...

Sir due u to severe fever, i paused the last played video for 2 days and now when i opened its saying that my account doesn't exist. Please help me retrieve my account sir...

Sir

My account and devices are being blocked since 4 days for account verification reason though I have submitted my Id cards.I mailed marrow and next day received a mail that its unblocked.And I still couldn't access the app and they updated my number.And asked me to restart the device and try different log in methods.And even I tried to login with different devices like my phone and tablet.I have tried everything what they...

I cannot log in to my account
Neither through my email nor through my phone num
I couldn't able to use my pro account right at the time of my exams
Its really disappointing .
Please return my account .

I have emailed many times but haven't seen any action .
I cannot leave it simple as am paid for it .

I Haven't violated any of its terms n policies . So I need my account back...

I got 12 months package am using it in my phone and iPad suddenly it logged out and now if I enter my number it is showing that it does not exist...

I am not using my marrow from past one month and they blocked it saying suspicious activity..I have complaint to marrow but I am not getting any assistance from marrow team.Almost 8 months are remaining for my subscription to get over n they are not unblocking.Kindly look into this issue as soon as possible and get this this resolved....

I haven't opened my marrow account since few days... And now i am not able to log in to my account... May be it is because I couldn't submit my documents... Please resolve this issue and give back my account as soon as possible...

I am Harish and I cannot access my marrow account. On entering my phone no. It says no acct is linked with this acct. I have never taken screenshots or recorded lectures...why have i been locked out...

My marrow account is blocked and no response from the marrow team is really really disappointing. I have done my verification 4 or 5 times and still it is blocked. Kindly resolve...

My account got blocked and i tried contacting almost all the people i could from their company and they responded *once* and said my kyc verification was pending.
Fine i did that, send my details and everything, but still! It’s still blocked!!
Why did i pay 40k for this?
I expected a faster and more prompt response.
I’ve got so many exams coming up and i needed this resource and now even that’s not here.br...

My marrow account is blocked without even opening app for a day... I want you people to resolve it as soon as possible... It is saying my phone number is blocked...

I have mailed marrow but i am not getting any reply. Since some days my device is blocked and i am not getting any assistance. I have had purchased pro plan costing more than 40 thousand. Please i need help...

I opened my my account and i was said that i was blocked and i tried login into my account they are saying that my number was not registeded
... It's just 20 days i subscribed to marrow and they did this to me
I used marrow account only in one device i never took screenshots or never recoreded the videos
I just watched to the lectures i tried contacting them i wrote to email they neither responded no r accepting tbe callbr...

Resolve my issue.. Asap.. I have so much to do here you people... So much to cover..!!! I didn't took any screen shot or recorded anything... My phone is not rooted
😠😠😠😠😠😠😠😠 so why you people do like this!!!
Resolve it right now... Why are tormenting me like this.. I wasn't even using marrow at that time when you blocked... So why there will be any suspicious activity... Haa!!!
It's not fair....

Marrow has blocked my phone from using the app stating that my phone is rooted. One, this is iphone which I have been using since 2017 without ever tampering with the software. I have been asking if there is some proof I can send but there’s no reply after so many mails and calling them. Since 2 days I am trying to contact them and since yesterday I have no reply from their side. My phone is all fine but still they have to waste our time....

My device has been blocked from accessing marrow app since two days. I cant even open or create another account, even if i do its saying device blocked . I took screenshots everytime it showed device was blocked from accessing . And the person called me bback and said he will get back to me. The next morning i got a mail that the query was resolved i restarted the app and i tried to log in it still showed that device is blocked. And i tried...