VIP Complaints & Reviews

We have purchased the sky bag from 3777-Defence Lab ., Ratanda Palace, Jodhpur . Date- 4/7/2014 . Bill NO.- 004928. After 15 day of purchase the bag started cuting from cloth and getting shrink.We talked at the cateen for replacement but there was no reply till 1 month and we also went to vip stores also. So please see to the problem and solve as soon as possible. plz reply on :- Tansukh lal chouhan Mobile no. :- [protected] email id...

I have purchased a Skybags trolley bag from Bigbazar, Hyderabad on August, 2012. It has a 3 years international warranty. I called the German customer service number ([protected]) provided in the warranty card and they told me to contact VIP customer service via email ([protected]@vipbags.com; [protected]@vipbags.com) to have further details on the warranty service in Germany. I have problem with this trolley bag. I hardly used it since I purchased,...

I had purchased a STAPLE DG LAPTOP SATCHEL (Serial No: PE-CI11110003, Color: Black) from IBRAHIM & BROS. Exclusive VIP showroom, Abid Road, Hyderabad, in November 2012 for a price of Rs.3150/- (Bill no 970). But within 6 months, the inner linings started tearing off and Zippers were not working properly. Shocked at the poor quality, I contacted the VIP lounge at Park Lane, Secunderabad, they send it for servicing. Instead of replacing...

Sir,
DEAR SIR,

i HAVE PURCHASED ONE UNIC AND INDIA'S WEL POPULAR LARGEST SELLING PRODUCT OF VIP SKY LITE STROLLY 63 from M/S Arora & Sons ALLAHABAD on Dated 09.08.2010.BUT I AM VERY SURPRISE THAT THE SKYLITE TROLY HAS BEEN CRACKED.I ATTACHING THE ALL DESIRED DOCUMENT.FOR YOUR NECCESSARY ACTION AND REPLACE URGENNTLY.

THANKING YOU,

M.S.CHAUHAN
MOB. NO.[protected]
Q.N.B-363...

I bought a VIP suitcase for Rs.7200 5 months back. When I was buying the suitcase, the shopkeeper emphasised that the suitcase was most suitable for air travel, was unbreakable and scratch proof. He insisted that I bought that suitcase as it would be most suitable for me. However, the suitcase has broken after just 1 air travel. I have a 5 year warranty for the suitcase. However, the shopkeeper refuses to own any responsibility for the damage...

We bought VIP Glider strolly 70 from one of your prestige's showroom
"INC 69, 69-A, Sarojani nagar market, New Delhi. Phone:[protected]".
Date of purchase is 09th of October, 2008. And my luggage serial
number is A/8 – 008035. It was inspected by Mr. P. PATIL.
I have small questioned that while delivering any goods are you doing
proper inspection. If yes, then I have serious suggestion...