Cafe Coffee Day Complaints & Reviews

I had food and beverages at CCD (Commerzone, Yerawda, Pune) on 27th April 2018 at around 03:38 pm.
The bill was of Rs 1056 /-, including taxes which I did not receive at the moment I ordered the food.
I had asked for the bill after having the food as well but the staff said that it was not possible to generate and give the bill at that time
I had even asked for the free claim at that moment, but the staff person did...

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Address: Thane, Maharashtra, 421204

The picture which i have uploaded is of what we got after ordering chilli cheese garlic toast in ccd, experian mall. It was cold... As if they have served the same right from the refrigerator and wat they have served that is not at all a chilli cheese garlic toast... We have asked about the same to staff as well that we have not been served what was shown but they said no, it is like dis only....

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Address: Kolkata, West Bengal, 700019

We had asked for 2 cappuccino coffee with
Sandwiches. The person asked light or strong
We told him strong. When the coffee came its
Only flavor of milk. We told the person what
Abt the strong coffee which he replief that this is our strong what we mean. When asked for strong
Coffee he never mentioned abt the price
Later we realised the price is too high which is
Rs 757 for 2 coffee and 1 sandwich...

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Address: East Godavari, Andhra Pradesh, 533103

Coffee day in rajahmundry, j. N. Road, tilak road, are not maintaining properly... I regularly visit coffee day to have coffee and read some books in many cities.. Since 3 days i am going to coffee day rajahmundry.. They are not maintaining air conditioning properly.. Today after at 2 o clock.. When i went and order coffee.. They made the bill.. It's sweating over in the shop and when brought to their notice that air conditioning is not on.....

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Address: Chennai, Tamil Nadu, 600036

Hello,
This is regarding the ccd branch at iit madras. The administration and the people behind the billing counter cheat at every opportunity they get, and everyday. They always add on extras like extra cheese and tea bag when we do not want it, and say that they cannot remove it as that is their policy. These kinds of instances happen everyday, and the impression i get is that the management condones it. Please look into this issue....

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Address: New Delhi, Delhi

Website: Cafe Coffee Day

My name is ashish
Empl. Code = a143524
Worked at rajive chowk main cafe
I given the resignation at 18th dec.2017 for 4 months ago. But my full and final settlement has not been received yet.
And if i am talking about this thing to hr. (Mr. Gulshan) or financial department, no one is giving a response. Please send the amount of my full and final or my working days in cafe coffee day....

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From last 7 months i am facing the problem with the machine and also raising complaints, but not giving the proper solution and the problem is occurring again and again. Finally i have complained to the area sales manager in the month of december. He promised me to resolve the issue in weeks days and finally he took 3 months to solve. But unfortunately in 3 to 5 days again there was a different problem and no one addressed the problem till...

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I placed an online order (Order #[protected] on the 25th march and haven't received it till date. Their customer service has been of no help whatsoever and it has been the worst customer service i have ever experienced. I have written thrice to their eshop support and haven't heard back from them. At this point i do not care about the product, all i want is a refund....

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Address: New Delhi, Delhi, 110075

I bought cafe Latte' at Cafe Coffee Day, at New Delhi Railway station metro station. The cost was Rs.130/- I gave Rs.500/- but he didn't return anything. I just got the bill. I thought he'll give me later but when I went and asked for it, the guys refused. They are refusing that they took Rs.500 note. I asked them to show me camera footage but they refused. He has feeded exactly Rs.130/- and now refusing that i gave him Rs.500/- Footage...

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Address: 632014

As u promise to return full amount on not giving the bill. The bill was of 194 rs, including taxes. Even the food was not good, the burger smelled of old potatoes and the coffee didn't tasted as coffee as well.
I waited for the staff to provide me with the bill, till i finish eating, but they didn't. At last i have to ask for the bill and claim that free, but they denied.
I request you to refund me the whole bill....

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Address: New Delhi, Delhi, 110029

At cafe coffee day at green park new delhi near evergreen sweet house. On 31st mar 2018, at 4 pm, i requested for a glass of water with an ice cube but no such service was provided to me. Finally, i myself brought the same at the first floor and the server namely deepak has not presented himself in good manners. I request you to take necessary action against him. From gurukul...

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Address: New Delhi, Delhi, 110085

Website: phirdosali2@gmail.com

Hi this is phirdos.. I have phillips voucher.. And we want lamonade in this voucher.. But your team dint provide us lemonade.. We vist at prshant vihar sector 14 rohini one of your team member redeem our voucher without my permission and i had to taken capachino insted of lemonade.. ([protected])
Now we are at sector 7.. They guys told same story.. Very bad dude......

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Hi there,

Please be aware that your staffs are not trained properly and litrally they force customer to place order.. That don’t even greet customer with smile.. Please note being a regular customer we don’t use your outlet by not ordering anything.. At least train your staff to give little time to your customers.. It was not even 10 min and lirally they were behind us by giving 3 times reminder.. Outlet is located opposite...

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Address: Thane, Maharashtra, 400610

Hello cafe coffee day team,
We planned to visit the nearest ccd outlet for a surprise for my child of sizzling brownie. The counter attendant suggested the sizzling brownie couldn't be served as brownie wasn't available according to him. But we think he deliberately didn't wanted to take order due to hassel and late night order. Request to take appropriate action. You are losing valuable customer!!

We await to take...

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Address: Mysore, Karnataka

Hello, i have order total of 8 milk shakes and when i received my order i saw that the quantity is half a bottle where it must be full. When i told this issue to one of the staffs present there he didn't mind about this issue and went on with his work. So cheap attitude towards the customer. They must be fired and the branch must be close so that they will learn a lesson from this, which will help the consumers alot. And name of the staff...

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Bought a bottle of mineral water from ccd ghatkopar metro station on 23/03/2018. Bottle opened without resistance i. E. It wasn't sealed. The man at the counter refused to change it inspite of opening bottle in front of him. The taste was terrible. I almost felt like vomiting after around 20 minutes. Something was very wrong with the water. I kept the bottle in my bag instead of throwing the water and checked the ppm of water at home as i...

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Address: 560040

Today i went to ccd, chandra layout and ordered chill shakes cocoa cookie and classic strawberry. A lady in the billing section charged rs256 including gst and gave two chilled shakes. But she didn't give me the bill and told that there is problem in the computer and not able to get the bills and made me wait for 20 min. Finally i paid rs 256 and came out without bill. When i came outside ccd it was displayed that shakes are buy 1 and get...

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Address: Mandya, Karnataka

Website: www.cafecoffeeday.com

Hi Team,
This is regarding an incident which 19 Feb 2018 at Cafe coffee day Maddur. The manager of the store was suppose to bill and add reward points to the app. When asked to add the points to the app the manager denied says the bill is already generated and we can't add points now. He was extremely rude and didn't have the courtesy to apologize. I said, is it now your duty to check with customer if they have the app. He says customer...

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Address: Chennai, Tamil Nadu, 600044

Website: Customer care @cafecoffeeday.com

We are coffee day distributor started on march 2017. They billed 2.5 lakhs and (The stocks are december manufactured 6month validity) this is 45 days stock. First month they give 2 machine and second month they give 2 machine that's it. Again they billed 1.4 lakhs without our knowledge and said that these all are tea bags one year validity so we have time to liquidation. They said the reason for the second billing is price hike. Now 2 lakh...

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Address: New Delhi, Delhi

Website: ripudamanchoubey@gmail.com

Dear sir,
I am regular customer of your ccd or in other way, i love to have special treat with ccd. But today at international airport delhi, i got astonished when one of your staff behave ridiculous which let me out from ccd without having the food for which i have paid. I am very upset from your staff behaviour who completely fails the theory that the customer is god. His bad behaviour will make you and your company down. So pls...

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Cafe Coffee Day Complaints & Reviews

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bill not received

chilli cheese garlic toast

cheating at ekdalia ccd kolkata

no air conditioning. they didn't inform me prior to order

cafe coffee day at iit madras chennai

employee's full settlement of resignation is not done

coffee machine

online order not delivered

cash not refunded to the customer

bill not given

non satisfactory service and bad behaviour

product

service is pathetic

sizzling brownie - order not taken

regarding their quantity variation from branch to branch and no manner to talk with the customer

terrible quality mineral water

cheating by ccd staff regarding offer

unprofessional and threading service

stock not taken

bad service treated from your staff

Cafe Coffee Day Complaints & Reviews

File a complaint to Cafe Coffee Day

Recently resolved complaints

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Cafe Coffee Day reviews & complaints page 14

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