Cafe Coffee Day Complaints & Reviews

Hi,
This is regarding the 18% gst which was paid by customers like me to the cafe coffee day located at rmz it park, m. G. R salai - perungudi, chennai-600096.

This ccd doesn't have any air condition facility for the customers, the facility is out and open with sofa and few chairs..
Since this facility is not under air conditioned room, then why there is 18% tax we need to pay?

Please take proper...

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Address: 401107

Website: NONE

This is to inform you that today the date 28/08/2017 i purchased fanza the brand like ccd cafe coffee day surving expired dates of food i will take you issue to the court... I want you to reply me with specific reasons. Why you companies playing with the customer health.. It's all about related fully ignorance... I'll try to forwards this issue to health department also... Take this on serious issue......

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Address: 400093

Website: www.cafecoffeeday.com

Complaint towards the ccd at mahakali opp holy spirit hospital
— this is a second complaint towards this coffee shop. I thought by now there would have been some improvements and difference in the staff but absolutely poor unethical service by this lady.. This lady at the counter does not know how to take orders... She could not take two simple orders of coffee and has billed me thrice for the same.. Asked for a simple cold coffee...

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Address: Aligarh, Uttar Pradesh, 202001

Website: Cafe coffee day

We have sent a machine for repair (docket no.1159) it's been a long time since we are following up on it. We haven't received any response. Everytime we call the customer care number they tell us they are going to call us back in an hour or so but never do.
We have tried all modes of interaction, we don't receive replies to the emails and the phone calls are rarely answered and when they are it's still of no use.
I need this...

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Address: Kolkata, West Bengal

Cafe coffee day outlet in park street is overcharging its customers by adding various add-ons like chocolate sauce and ice cream twice in the bill. When confronted about the same, the cashier just apologized and tried to bribe me by offering ccd products. It has happened with me before at the same outlet and i was forced to pay 400+ rupees for a coffee which would have otherwise costed me under 300. They do the same thing with all customers...

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I work as a cardiologist at fortis punjabo we get ten percent discout in hospital ccd by telling employee i. D. Today they cut the bill without discount nd when i objected manager asked for my i. D. Card which was n my office. I told her my name nd employee i. D. But she behaved rudley nd refused to give money back. This is how they behave with doctors. I think there behaviour with common people must be worse. I dont feel like visiting hospital...

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We had taken a coffee vending machine and returned it back to coffee day in january 2017 but till date, we have not received the refund of security deposit. Have followed up with ankur, vishwanath and piyush from noida/delhi office but there has been no progress. These people have now stopped taking calls and responding to mails. Very unprofessional. They have been saying for the last 3 months that the cheque is sent for directors signature...

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Address: New Delhi, Delhi, 110008

This complaint is for paschim vihar branch. I had ordered the cappuccino and sandwich combo. I always orer this meal but pashim vihar branch didnt serve the meal fresh. The cappuccino was cold and the sandwich bread was like stale, sanwhich was very dry. The whole sandwich was disaster. Even i recomend to my freind. Even she doesnt like the combo.
I just feel like i have wasted my money....

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Sir,
This is to inform you that i anubhav bajpai (Proprietor) of splendid bakers kidwai nagar kanpur has applied for coffee machine on the date 04/02/2015 with a demand draft of rs 27, 350/- to amalgamated bean coffee trading co. Ltd. & i never picked up that machine of coffee.
I handed over my demand draft to mr. Bharat shah and further while at the time when i talked about the refund of the amount then he told me that the...

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Address: Khordha, Odisha, 751023

I was charged more than two times the expected amount at the ximb square outlet of cafe coffee day (Bhubaneswar). As the staff were misleading while taking the order. I was misguided to believe that i was being offered free of charge toppings on the drink that i ordered in, but the toppings costed more than twice the actual drink. I am looking for a refund of the amount that was ransacked on day broadlight.
If i am not reassured, i...

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Address: Jaipur, Rajasthan, 302017

Website: Mobile app

I have visited to ccd on 16th august 2017, i was using ccd mobile app and i used the 70%cashback offer that was listed in my app. But till today, 24 hours are also completed but also i haven't credited with any casback. Time of visit of my ccd was in between evening 5 to 6. It was a general ccd store. I have ordered a bill of 318₹ and was entitled to get 70% cashback but not recieved yet. Hope the issue resolved soon and i get my cashback....

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Address: Kolkata, West Bengal

Website: www.cafecoffeeday.com

I was charged almost three times the expected amount at the city center outlet of cafe coffee day (Kolkata) as the servers were misleading while taking the order. I was lead to believe that i was being offered free of charge toppings on the drink that i ordered when in fact, the toppings costed more almost thrice the actual drink. I am looking for a refund of the amount that i was charged dishonestly....

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My friend and I went to the CCD in Vashis inorbit mall and the experience that we had there was something neither o[censored]s ever had in ANY eatery.

We arrived at the cafe at approximately 5:50 PM, ordered one regular
cappuccino, one toffee cappuccino and a cheese toastie (don't remember the exact name of the product), the total bill amount adding up to Rs. 490.

By around 6:10 PM the staff started lingering...

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Address: Chennai, Tamil Nadu, 600061

Website: www.cafecoffeeday.com

Dear sir
This is inform to you that i have working in cafe coffee day last 3 year to but i will resin my job on 25//2016,
But i will submit my pf form on may 1st, but now also i m not get my pf amount if i m calling my head office they will telling me for calling banglore office if i ill call banglore ofice they will tellling me for call chennai office plz check my pf stetus
Name:-mohan
Empoly code:-a97660br...

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Address: 500081

I went to ccd at raheja mind space, building 10 today at 6:30 pm august 9th, 2017. I ordered the below
1 smoked chicken =134
1 masala chai =95
1 combo =69
Total is 298
298+ 18% tax =351

With taxes the total bill should be 351, but the attendant charged me 494. When asked for the bill he said he will give with order. Even when he came with the order the bill was missing, i reminded him again....

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Address: Bangalore Urban, Karnataka, 560029

The name of the product goes like Choco Fudge Sundae. The picture of the product in the brochure looks very satisfying too. Upon purchasing, the product was like nothing that we intended on purchasing. Barely any chocolate and quite a lot of vanilla ice cream.
The product is advertised differently and the actual product is a whole different story....

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I ordered cake from ccd - prestige shantinikaten whitefield for Rs. 709 (gst [protected]@18%). When i asked for bill, it was stated printer is not working and they gave manual bill. Is the same acceptable ? Need action plan on it... The same thing happened two days back where he charged Rs 113 for juice and chocolate Belgium shot and when i asked for bill, he denied. After fight, he gave me bill and it stated amount for Rs 107.I am sure there is...

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Address: Khordha, Odisha, 751003

Website: www.cafecoffeeday.com

Today i visited ccd at surya nagar, bhubaneswar.
I ordered for :
1. 1 smoked chicken sandwitch - 129
2. 2 sizzling brownie - 176 ×2
3. 1 classic lemonade - 100
Total - 581
With tax - 665.24 (gst 14.5 %)
When i asked for bill the lady memtioned it will be given to me with my order.
Later as it didn come with order i asked thrice and i was told that my bill was lost( within 30 min)....

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Address: Kanpur, Uttar Pradesh, 208016

The ccd store has no proper code scanners and even computers dont function most of the time, they make excuses again and again.
The system of paying through beans from the phone wallet is not working at all, and they are giving the useless excuse that the beans and online wallet system has been ended by the company.
They do not provide services based on the latest offers about which we come to know through the app....

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Address: Ahmedabad, Gujarat

Yesterday i went to ccd at radhekrishna avenue, navrangpura ahmedabad. I ordered a combo of cafe frappe and burger. I was knowing that price is 200+ taxes. But the guy on counter asked me to pay 340 rs. Which can not be possible in any circumstances. I asked him to show printed invoice but he showed me on computer invoice that it is 340. I got momentary satisfaction and went back to seat. But then i thought that if gst is 18% how can bill...

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Cafe Coffee Day Complaints & Reviews

File a complaint to Cafe Coffee Day

Recently resolved complaints

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Cafe Coffee Day reviews & complaints page 18

18% gst for non ac ccd facility-perungudi,chennai

expired food served by cafe coffee day

unethical staff

orion wake up machine

overcharging customers

payment

not refunding security deposit of returned vending machine

cappuccino and sandwich issue

regarding not returning the money of my vending machine

misguided by staff

regarding not getting the cashback beans

misleading and duping customer while billing

apparent policy in place that has a right to kick customers out after a time limit

still not get pf amount

no bill and over charged

choco fudge sundae

bill issues

charged with false amount

lack of proper equipment and unable to provide the services

fraudulent practices

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Cafe Coffee Day Complaints & Reviews

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