Claimed

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in

1.3

Updated: Jun 9, 2024

Complaints 2258

Resolved

583

Unresolved

1675

So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Calcutta Electric Supply Corporation [CESC]

Having problems with Calcutta Electric Supply Corporation [CESC]?

File a complaint and get it resolved by Calcutta Electric Supply Corporation [CESC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Calcutta Electric Supply Corporation [CESC]

Recently resolved complaints

View all complaints

Intentionally phase drop in my phase

No technical support in power cut

High bill send this time

Most useful reviews

Enquiry for new meter connection

change of my mobile number

shifting of meter box

Featured stories

Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)

Excess billing for the month of October 2020

Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 103

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Kolkata, West Bengal

I have informed TCS (ref: Mr Subhashis) in December`12 with written application and documents as asked by Mr Bimal Banik to close the CRES account as my father has passed away and the meter was transferred to my name. I have also claimed the refund money as both of my parents are no more and I am the only legal heir. I have submitted all the documents to prove and Mr Subhashis has accepted them. Till date I haven't received any payment...

Helpful

Found this helpful?

Address: Kolkata, West Bengal

Respected Sir, I am Subhadip Roy (an Architect by profession). This letter is occasioned to address a very serious problem. I ( Subhadip Roy ) and my wife ( Arpita Roy ) is the joint owner of Flat 5D ( fifth floor ), Tara maa apartment, DB-20, Deshbandhunagar, Railpukur road, Baguihati, Kolkata : 700059, which I bought 2 years ago. My CESC meter consumer no: [protected], and Customer ID: [protected]. Very recently a very unusual...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

The `Previous Meter Reading' in my May bill is absent & is given as xxxxxxx. As a result the units consumed is given as 1982 units which is totally excessive. My consumption for the months this year have been 305, 283, 312, 288 and 434 units. As a result I am not liable to pay the amount of Rs. 17, 650 billed for this month. Kindly send a corrected bill asap. Dr. Dwarka Nath Bose...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

The electricity bill amount of May 2014 is abnormally high.The meter may be malfunctioning, please arrange to check and if needed change the meter. The detail is given below. Customer Id: [protected] Bill No. : [protected] Total Unit : 528 Bill Amount : Rs.4260/- Name : Sri Utpal Kr. Bhowmik Address: 4D/11, Dharmatala Road Kolkata - 700 039 Your early response is appreciated. Regards Sutapa Bhowmik Mob-[protected]...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

My consumer number is [protected] and my name debashish chatterjee.
I am noticing that the supply of current is not steady it is fluctuating in several occasion all over in the day and night for more than 15 days.
I am making phone call to the customer care number but nobody is responding.
If any of my electrical items are damaged for this fluctuation of current then cesc will be sole responsible for it.
Please...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

please look this consumer some people are using domestic meter but there are a small industries are there they use cesc and and on this address they are not payee amount angainst some meter but now cheater and user on this meter is same but name of miter is not same if this is the good way then every body can do anything......

Helpful

Found this helpful?

Address: Kolkata, West Bengal

Sub:Excess Electric Bill Charges... To CESC LTD, Consumer No. :[protected] Dear Sir/Madam I Neelam Saraf resident of 5 Princep Street, Near Bengal Chemical Kolkata 700072 . A consumer of CESC (My Consumer No:[protected]) This is to inform you that my electricity bill for the month of MAY 2014 is very high compared to last months. We have not used so much of electric supply.Even we don't use refrigerator, A/C in our home but in...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

My Consumer number is [protected] In May 2014 electric bill I find the total unit is 547 and correspondingly Gross amount payable is Rs.4450/-. Though I paid the bill, this amount is much higher than my average monthly consumption. I, therefore, feel something went wrong in my monthly bill. It could be that the person who came to note my meter reading made a mistake or Electric meter is not functioning properly. I therefore request you to...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Main cesc nutral cable got disconnected and whole power supply destructed. Our complain docket no. Is[protected].
East india health care pvt. Ltd. Is a hospital. Namely "genesis hospital". Due to power fault no supply is in our hospital.
Requesting to take immediate action....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Kolkata, West Bengal

I, Jitendra Nath Roy, Consumer No.[protected], LP-157/15, submitted one complaint dated 29.05.2014 requesting you to detach the power cable tied in the Telephone Post installed in front of my entrance.It was also told that the inspection by the Telephone Authority has already been carried out and they have advised me to request you to detach the Power cable from the Post when replacement work can be started. Kindly, do the needful and...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Sir, We Lakhotia constrruction company pvt ltd had applied for new 10kw (commercial) connection at 8/10/1, Alipore road, Kolkata-27 against which inspection was made in 3rd week of april 2014. The bill for such connection was made dated 26.04.2014 and we had paid that bill of amount of Rs.126748/- on 06.05.2014 through Demand draft. ( bill no- 02/05096/14(34). It was assured by department that connection will be done within 15 to 20 days...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

My mr no. Is 08/05342/14(41)

All compliances have been met, still my new meter connection is pending...
I waited the whole day 31 may when cesc men have committed to come, even after informing a day before that they are coming...I[censored] are not coming please see that we are informed by phone...
Please provide me another date for the new meter receival...
Please see that my work is done at the earliest...br...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

On 29th morning my aunt has done manual payment at cesc cash counter. And I was unaware abt that and done online payment in the evening of 29th may only. So kindly revert the online payment done because system shouldn't have accept the double payment. Consumer no is--[protected]...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

This is to inform you that from day 1, , our electricity bills are extremely high. Most of the time we are not at home and also we do not have ac or other appliances which can consume more power...

When i tried contacting 1912, a customer care executive named '''' soumitra'''' was
Not at all helping.. Even if issue relates to other dept but customers should be handled in a good...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Sir,

This is to inform you that when I am going to pay my CESC bill online against the above
mentioned consumer Number, to my utmost surprise the address
and name is showing wrong.

Please do the needful,

Thanking You,

Smut Kalpana Ghosh

Consumer No:[protected]

11A/3 B.L.Ganguly Lane

Kolkata:700033...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Hi, (To whom it may concern) My consumer number is [protected].From the last 2 months my consumption of electricity remains the same but I have been receiving exorbitant bill amounts. Previously my bill amount would range between (Rs800 - Rs1000). From the last 2 months it has gone up to Rs3500. This is very shocking as I am not available at home the entire day and I come from office after 8 in the evening. The 12 hours I stay at home hardly...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

I regularly getting my electric bill one day before or after due date. Today I receive my bill for the month April 2014, Due date was 28.05.2014. Now I am requesting to concerned officer to look this matter and arrange to provide the bill at least 7 days before. from: KEDAR N AGARWAL Consumer no. [protected]...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Sir, I am Santonu Panja, my customer id is [protected], this connection belongs to SM GOURI SAMMADDER. I got a bill for the month of April 2014, bill number [protected]. I have a complain that in this month i got Rs. 213.08 for MVCA charge & Rs. 365.10 for Govt. Duty. So my question is that why i have charged for this in this particular bill? Every month i had charged only rs. 37 (round up) so why rs. 213.08 for this month?...

Helpful

Found this helpful?

Address: Kolkata, West Bengal

We are customer of cesc.My consumer No.[protected].We face a big problem from feb 2014.Problem is main ware going into the main gate. Cesc tell us the line is temporary, please solve the problem parmanetly.We can't open the main gate properly. Its going on very danger for us.We complain many time to cesc but they are no response. Complain details: Date Docket No. 18-2-14 [protected] 23-2-14 [protected] 25-2-14 [protected] 27-2-14 ...

Helpful

Found this helpful?

Write a comment

Address: Howrah, West Bengal

Dear Sir, As per the Consumer No:- [protected] of Mr. Bratin Kumar Basu, that every month the electricity bill increasing and I'm a retired person, only two fans, all rooms are CFL Lamp and one Freeze and One TV Sets are running and no AC, MICROOVEN and here my flat all the cable are not connecting proper way and it is scattered in very wrong way one cable connecting to other meter and another cable connecting to other meter and also...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR