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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Jun 9, 2024
Complaints 2258
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So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)
Excess billing for the month of October 2020
Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 10

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D
dr_sandipan@yahoo.in
from Kolkata, West Bengal
Sep 11, 2021
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No display in the digital meter

Address: Z-3/346,NASKAR PARA LANE, PO-BADARTALA PS-NADIAL

The digital meter no[protected], of customer id[protected] & cosumer number [protected] is not showing anything on the display, as is noticed by the meter reading person and also checked by us, please arrange a visit and do the needful....
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S
Suvrodip paul
from Kolkata, West Bengal
Sep 10, 2021
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Higher electricity bills

Address: 27/h/36 Gobra Gorosthan road kolkata 700046

Next 5 month very high Bill coming a already request one month ago please check my miter but no one coming and this month really to much High bill so please kindly solve my problem
Customer number-[protected]
Customer name- birendra paul...
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A
AdB21
Sep 10, 2021
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Electric bill came to high in comparison to electronics we use

Address: 24 Kabi-Kirandhan Chatterjee Street, Post office & Police Station-Uttarpara, Flat no 301, 3rd Floor, Royal Oasis-Block B, Uttarpara,West Bengal-712258

We use 2 fans generally and 1 tubelight(rare). We use CFL most of the time. 1 refrigerator, 1 induction, no AC, no microwave, no washing machine - still our bill came 1600 in the month of August 2021. This is too much. I think there is some problem with the meter or electric is being theft. Please resolve this issue as early as possible....
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C
ChittaRanjan Ghorai
from Kolkata, West Bengal
Sep 6, 2021
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Refund of meter money matter

Address: Kolkata

My ( Chitta Ranjan Ghorai) flat under address 5 Durga Charan Street, Kolkata 700033 was sold . Later the purchaser changed the name of the same meter which was in my name . But I want to know whether the meter security money ( Rs. 1440/-) is subject to refund to me or it has been adjusted.
My present address is 3 Naskarpara Road, Kolkata-700041. My present consumer no. is [protected]( I/D [protected]).
The customer I/D no. of...
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R
Rajib Kumar Sarkar
Aug 26, 2021
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Short circuit in electric meter

Address: C 45A Ramgarh, PO Naktala, Kolkata 700047, Near Ramgarh CESC office.

Short circuit and electric flash are hapenning number of times a day in electric merer wooden box especially when rain and storm comes. Electric wooden meter box is in such a place where fire can caughtany time leading to heavey loss of property and life. I request you to attend the matter on top priority basis....
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R
r0b1n
Aug 24, 2021
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Higher amount of electricity bill

Address: C-110, customs quarter, 179 Shantipally, kolkata-700107

My consumer I’d is [protected]. I got a higher value electricity bill of Rs.1840 for the month of June 2021in comparison to previous six months electricity bills. I didn’t pay the amount. Again for the month of July 2021 I got higher value electricity bill of Rs 877. In this month bill CESC have decreased the security deposit amount to Rs 499 from Rs 3600.

I request you to check and verify my meter reading and kindly refund...
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A
Ashishgg
Aug 23, 2021
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Bill in arrear but I paid the last bill

I made a paymnt for last month but still I got an arrear bill this month... Payment made through phonepe...
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S
SUBIRBASU21
Aug 23, 2021
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Excess / Unusual Billing

Address: H.I.T Housing Estate, Type-IV, Block -, Flat No. 3, Ichapur, Howrah-711101

Suddenly I find absurd meter reading reflecting on my monthly electricity bill. Generally my meter reading was around 50 units but suddenly from April, 2021 (60 units), May, 2021 (87 units), June, 2021 (76 units) and now during July, (rose to 159 units). Beside that reading of meter is non-visible too. So, earnestly request you to take urgent step to check / replace my meter and adjust the excess paid billing amount. My consumer id: [protected]....
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P
Priyonag
Aug 18, 2021
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Online payment details are not reflecting in current bills - Customer ID 76000480332

I've sent you an email dated 10th ultimo to your [protected]@rp-sg.in attaching two receipts issued by you in confirmation of the double payment made by me towards my electricity bills on 14/6/2021, totaling to Rs.7980/- (ie @3990 x 2).
Your subsequent bills however not showing the reflection of the aforesaid payment made by me.
Hence you were requested to confirm the same and arrange to issue bill for subsequent month with...
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I
Indrajit.g
Aug 17, 2021
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Extremely high bills and falsely claiming unrealised amount

Address: Acharya Prafulla Chandra Rd, Fariapukur, Shyam Bazar, Kolkata, West Bengal 700004

For the units billed 669, I'm being asked to pay Rs.55794.85. They are saying Rs 49704 is an adjustment o[censored]nrealised amounts. However, I'd like to point out that I have paid the dues of all my previous bills on time. As you can see from the attachment, my last bill of June worth Rs9920 was cleared in cash.
So I don't understand what this "adjustment amount" is for, and why I'm being asked to pay it suddenly?

Kindly...
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M
Mrinmoy_7621
Aug 16, 2021
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Metre reading problem

Address: 69/1 A.N SAHA ROAD GALAXY APARTMENT FLAT -3B 3RD FLOOR

My metre reading is high day by day without using any electronic goods ......
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N
Nilendu Saha
Aug 16, 2021
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Unable to pay bill online

I have paid all my monthly bills of CESC Ltd. till July 2021 for my Customer ID: [[protected]]/Consumer No.[[protected]]. But in August 2021 I am unable to view/print and pay my bill as my Customer ID is showing as Invalid. Requesting your Urgent Help in this regard as the final date for payment is 21 August, 2021....
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S
SaikatMondal024
Aug 15, 2021
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High electricity bill generated

Address: Kolkata

From the last few months I am noticing a sudden hike on my CESC electricity bill without any reason, a few months back I get almost 1000/month but during the last 3-4 months I am getting 1800/month with the same usage and same electric essentials. my customer id is : [protected]...
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N
N sehgal
Aug 14, 2021
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High energy bill in July 2021 for Customer ID No. 29000574609

Address: 31 MATHESWARTALA ROAD, KOLKATA 700 046

Our Consumer No. is [protected].
Please find the details of consumption o[censored]nits from Feb. 2021 to June 2021.

1) In FEB. 2021 – Units consumed 1774
2) In MARCH 2021 – Units consumed 3421
3) In APRIL 2021 – Units consumed 1664
4) In MAY 2021 – Units consumed 2665 &
5) In JUNE 2021 – Units consumed 1927 (Meter reading is not taken in June)

But in July 2021 Bill, consumption...
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A
ansar2k20001
Aug 11, 2021
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Meter reading not taken

My meter reading was not taken for month of july 2021 and sent me an average bill of amount rs.50

but everbody meter read was taken from that place...
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S
shibli2001
Aug 11, 2021
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Change Meter Board and Cable Dressing

Address: 11 Cantopher Lane, Kolkata 700014

Dear Sir,
I have earlier registered a complaint no. CC/03/04123/21, received Docket no.[protected] dated 03.08.2021, but till date not received any call or response from CESC.
The condition is very dangerous and specially during this rainy season and water logging in the area it becomes more hazardous.
This job cannot be executed except CESC, we have to rely only their technicians only under CESC responsibility.br...
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R
Rinki0001
Aug 11, 2021
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Issue regarding excess high bill

Address: 8/a Beadon street Kolkata 700006

I have received a bill of Rs.22900
I have paid all my bills regularly and on time .The outstanding amount is not mine...
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V
Vedika_k
Aug 8, 2021
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Receiving others billing update on my number and mail

Others bill in my email and mobile number
The below customer details are wrongly associated with my phone number [protected] and email id [protected]@gmail.com and it needs to be unsubscribed so that I stop receiving billing updates about others.
Customer ID [protected]
Cunsumer ID [protected]...
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G
Ghama
Aug 4, 2021
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Power not being stable

Address: 79/8, a.j.c bose road , Kolkata - 700014

Power not being stable it's coming and going off...
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D
debasreesen
Aug 3, 2021
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Excess bill without staying due to lockdown

Address: 473, Ashok Road 1st floor Kolkata 700084

I purchased the mentioned flat of 1st floor of 473, Ashok Road Kolkata 700084, last year and get it from the previous owner on 16th of March 2020, from then it is kept locked due to lockdown, I was out of station as of my mother's serious illness, I can't get the bills on time so that I can pay or check it, now when I went to my flat, I saw the electric is disconnected and went to know the matter to cesc office, they said me about a huge...
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