[Resolved]  Bluedart Express — Refusal for delivering courier and usage of foul language

To Blue dart

This is regarding refusal of delivering credit card and usage of abusive language by the courier delivery executive of blue dart.

Primafacia - The executive called on phone for delivering the credit card.he fixed up the time 12.pm and then arrived late on 25th december.1.45 pm
he called on phone and said that he arrived at the address and nobody was there where as in actual he did'nt come there and then the call made was from my side that still waiting for collection of the card.
finally, the person came with the delivery package and used abusive language when asked for the delay and refused to deliver the package(credit card) sent from barclays bank.
in the mean time he collected the pan card and wrote the pan card number on his receipt book and then went away with the card.
he even said that the courier will not be delivered and what so ever action i want to take i may do that and now in no body can get that parcel delivered at my address.

If this blue dart employees will do...then i don't think that anybody will be interested in getting services from blue dart.

I am sorry to say with this experience i will never ever use blue dart services.

second concern is the collection of credit card any how that bank has to see how they will get me that courier delivered.
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Aug 13, 2020
Complaint marked as Resolved 
 
146 Comments

Comments

Credit Card delivery — Courier Status

i got a call from HDFC that my Credit Card was couriered through
EXPRESS IT COURIER SERVICES whos POD No is :[protected]
but i dont know where to collect my courier or else what is the status of my courier
Name : Dharmender
Date of birth : 6th April 1980,
Address: 21-4-790, kokabazar, hussainialam, hyderabad - 264
Contact No : [protected]
Please send me the reply as early as possible

mobile phone — couriur not delivered

i have booked one couriour in blazeflash on10/10/08. but still its not delivered . its very disgusting when we called to customer care they have not picked the phone or if picked we don't have information

regards

Amit chakma

[protected]

couriour pod no[protected]
on - 10/10/08
couriour- BLAZEFLASH
The same experiance with me to share about Blue dart noida sec -63 branch inefficiency...
I guess Bank should stop transfer through them cause if customer will face prblm its indirectlly there reputation is spoiling ...I am going to write my complain to the bank with request to stop courier through Blue Dart ...and suggest whol all have same complain do the same ...

CMC Ltd. Mumbai — My HDFC bank Credit card delivery status....

Dear Sir,

I have not recieved My HDFC Bank credit card from your First Flight AWB-00CC4731953.
I want to know the status of My HDFC Bank credit card which has been dispatched to you by HDFC Bank.
Plz send me ASAP.

Plz reply me.

Jinendra — No customercare service

I am Retailer owning an easy sim No:[protected].I had done a wrong recharge and wanted to do complaint in 404 but the only response i have got is that i am not allowed to call this no, Why?neither my message is accepted in 202.I have worked hard for airtel but now i feel with this very poor performance I wish to transfer my customer to some other company which has better care for its retailers and consumers.On calling 121 from consumer no and speaking to consumercare executive at chennai I came to know that airtel does not have its retailer easy sim information.I only ask for your own mistakes should we suffer.
myself is Dharam pal S/o Fakir Chand. i have a saving account in HDFC BANK in ludhiana branch.some important document of my bank were sent by bank through blue dart courier. but the courier boy didnot deliver it to me and used rough language with me.i showed him all the original proof of identity. but he misbehave and went .the document are very important for me but he didnt deliver it to me.

BARCLAYS CR CARD — NON RECEIPT OF GIFT COUPON AS SAID BY EXCUTIVE BEFORE ISSING OF CARD

SIR
I HAVE GOT UR BARCLAYS CR CARD NO BY INDIA TIMES COLABORATION[protected] RISHIPAL SINGH.BUT BEFORE THE ISSUANCE OF CARD I WAS BEEN TOLD OF A GIFT VOUCHER WORTH RS 5200/- WHICH I HAVE NOT RECEIVED.PLEASE SEND IMMEDIATEL OR CANCELL MY CARD
MY MOB NO IS [protected]
R P SINGH

Bluedart- Mobile Phone — Wrong Delivery

Hi,

I am writing this mail after finding all the alternatives with out any solution to my problem.

I am citi bank credit card holder using from almost 2 years. As a routine pramotional offers citi bank offered some products under discount price with 0% emi option with colabration of a new company called "Deals for all".

So i ordered on Aqua Dual SIM Mobile Phone and the same was dispatched on Dec 26th after 2 months of ordered placed.

On Jan Dec 31st i called the c.c care of Deals for all and checked the status as still i am waiting for the product, surprisingly they told me its already delivered on Dec 27th to my address and the same was received by person called Narasiahaa...

Then i told them there was no one called narasiahaa, and requeste to provide the courier name and consignment number, the same was provided as follows;

Company Name ; Blue Dart
Consignment No:[protected]
Dispatch date: Dec 27th around 12:30 Pm
Receiver Name: Narasiahaa

Then i immediately called Local Blue dart cc no[protected] and spoken to Mr. Swaroop Executive Bluedart courier services, Hyd, then he said we will check the same and arrange a callback with in 1 hr.

As said i received call from local Balanagar Blue dart office by a person calld Ashoak and started asking all the details and again said we will call u sir by evening and requested the product details, value and company name.

Then he called me in the evening and said : " SORRY TO INFORME U SIR, THE SAME WAS DELIVERED TO WRONG ADDRESS AND THE THIRD PARTY RECEIVED THE SAME AND OPEND THE PACKET. AND AFTER UR COMPLAINT WE IMMEDIATELY COLLECTED THE SAME WHICH WAS IN OPENDED CODITION, REQUEST YOU TO PROVIDE YOUR CONVINENT TIME TO DELIVERY THE SAME AND GIVEN HIS CONTACT NO :[protected]

Then i shoked and said no i dont want the same with open condition as if any problem with the product i cant go and demand the company, and requested to return the same to company. And on the same day i informed the same to Dealls for all by calling there cc care.

And after two day on Jan 2nd again i called the Bluedart cc care and again spoke to the same person Swaroop and requested the status, but again no information and said we will arrange the callback from my manager. As they sai i received another call from Mr. Manohar and said we will return the product to the conserned company as you are not accepting the same and he also told me the same was updated in there site for to find the status of any consignment.

Then finally i again called Deals4al and req the same under complaint no: 6873 by Shailaja.

Today i received a call from Deals4all and told me once they receivedd the same from Bludart they will redispatch the product.

Pls find the below mail also for your reference:
From: Deals4all Customer Service <[protected]@deals4all.net>
To: RAM PRASAD.P <[protected]@yahoo.com>
Sent: Monday, 29 December, 2008 11:57:52 AM
Subject: Order Shipped (handed over to courier)


Dear RAM PRASAD.P

Your order[protected] placed for

Aqua Dual SIM Mobile Phone Qty : 1


has been shipped on 25/12/2008

Your package was shipped by Blue Dart under AWB [protected]

You may track for your package on www.bluedart.com

Thank you for your business, we look forward to serving you again.

For any further queries you may call us on[protected]

Thanking You

Deals4all Team
MY ACCOUNT OPNING MONTH IS AGUEST 2008 MY NAME IS DURGASH AGGARWAL A/C[protected] MONTH COMPLET MY ACCOUNT BUT I NOT RECIVED IS MY WELCOME KIT YOUR SERVICE IS VERY POOR MY BILLING ADD 7/A NEW LAYAL PUR KRISHNA NAGAR CHANDAR NAGAR NEAR CHANDU PARK DELHI 110051 OFF [protected], RESI [protected] PLE FIRST CONTACT IS MY MOBILE NO [protected] MY BRANCH IS NEHRU PALACE PHONE BANKING IS NOT REPLY 15 TIME COMPLATE

Blue Dart Courier — No delivery between desired delivery time.

A courier was sent to me by a financial investment company through Blue Dart. An executive named Pavan from J M Road, Pune office of Blue Dart contacted me about this. I requested him to deliver the courier within the time frame of 2pm to 4 pm, which he refused outright.

Is blue dart paid for not delivering the courier at the receiver's convininet times?
My AWB # [protected]

Online Status Incorect Addres

Totally Wrong Coments
My Address is - E-163, Inder Encalve Phase II, Mubarikpur Road, Near Budh Bazar,
Nangaloi, New Delhi - 110041
Mobile Number - [protected],

Please Revert Me
Thanks & Regard
Praveen Kumar Jha
Dear SIr,


Iam ajit pls I have not received till date My ABN AMRO BANK KIT My Docet No - [protected]

My Contact NO - [protected]

Regards,


AJIT KUMAR
RG (B) 402, DDA FLATS
RAGHUBHIR NAGAR
(NEAR CEMANT GODOWN FLATS
NEW DELHI - 110027
PH :- [protected]
Dear sir,

I am kishor chandra behera . Iam not receive my Barclays bank kit .my docket no.AWB[protected] .


I hope soonest reply.


Kishor chandra Behera.
29, main market, garhi
iind floor, East of kailash.
New Delhi-110065
Dear Sir/Madam,

L/R no.=AWB-[protected]
Please send me my courier at this address:

NADEEM KHAN
Block D-1, Plot no.92-93
Mansa ram park,
Uttam Nagar, New Delhi-110059
Mobile no.[protected]
The same has been sent and they attempted for delivery.. The premises was closed.. Please get in touch with Blue Dart in this regard.



Waybill No : [protected] Reference No : W020202/19093
Pickup Date24 February 2009
FromNoida
ToNavi Mumbai
StatusDelivery Attempted-Consignee Premises Closed
Purchase Details
Receipt No:2292
Order No:W020202/19093
Order Date:Monday, 23rd February 2009 2.51 AM
TitleItem CodeLanguagePrice (Rs.)QtyTotal (Rs.)
Rajlakshmi O Srikanto (VCD) VBEF0102NBengali30130
Dada Thakur (VCD) VBEF0029Bengali30130
Parama (VCD) VBEF0044Bengali28128
Kaal (VCD) VBEF0166Bengali34134
Ek Tuku Choya Lage (VCD) VBEF0292Bengali30130
Ashlilatar Daye (VCD) VBEF0211Bengali30130
Aalo (VCD) VBEF0307Bengali34134
Baksha Badal (DVD) DBEF0095SRBengali45145
Subtotal:Rs. 261
Handling and Shipping Charges:Rs.105
Total Amount:Rs. 366


Shipping Details Billing Details

Name: Mr. Arabinda Sarkhel Name: Mr. arabinda sarkhel
Address: pancha ratna appartment 30/3-2/c-5 c.b.d.belapur navi mumbai Address: pancha ratna appartment 30/3-2/c-5 c.b.d.belapur navi mumbai
State: Maharashtra State: maharashtra
City: mumbai City: mumbai
Zip Code: 400614 Zip Code: 400614
Mobile No: [protected] Mobile No: [protected]
Phone No: Phone No:




Your order has been dispatched on Tuesday, 24th February 2009 10.36 AM via courier no: [protected], courier name :Blue Dart.

Thank you for shopping with us!
www.moserbaerhomevideo.com
To,

The Manager Customer Care

Reg: A.W.No.[protected]

Dear Sir

we sent a document to Mr.Vijay Kharde gangtok through your courior dated 12/03/2009 which did not reach till today.
Please delivred the document imidate.
thanking you,
for Sheel Biotech Ltd
Hariom
Hello Blue Dart Team,

Today i have received the courier form Gurgaon with very bad condition.The document is very important for us.This is showing bad performanse of Blue Dart.

The service is not good so please take nessary action for this matter

Kindly look this matter on high pirorty

This is the BlueDart service which i would not recommend any one to use to deliver anything.


Waybill No : [protected]



from gurgaon to indore
I called customer care to know the status of the delivery of my consignment and she kept me on hold, I waited for 4 mins but didn't receive any reply. Is this the service blue dart customer care is providing? Atlest you should revert back to customer na. The only concern is this kind of activities can't be expected from such a reputed courier agency.

HDFC Bank — courier still not delivered

courier still not delivered, whose details are there
AWB Number - [protected]
Dispatch Date - 06-May-09
Courier Name - Expressit Courier
Courier agency Number[protected]
Courier agency Email ID - [protected]@express.in

HDFC Bank — not delivered the courier

very bad service

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