[Resolved]  Daikin Split AC — Defective AC supplied

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/Madam,
We have purchased Split AC,Model:FT35G,Make-Daikin (5 Star Rating) from M/s.RAC Cooling Solutions Pvt, Ltd. as per attached invoice.
Payment was made on 9th May’2011 through cheque & cleared in supplier account on 11th May’2011.
Unit was supplied on 12th May’2011,but indoor unit supplied having incorrect model No.i.e FTE35,while payment was made for as per model FT35G.

We have requested to M/s.RAC Cooling Solutions Pvt, LTD. to replace the same with correct model No. for which we have paid.
After rigorous follow up, unit was replaced on 16th May’2011,but it was not installed properly two unskilled labour was deputed to do the installation resulting leakage of gas in the unit.

We would like to share with you that I was very happy that I’m going to use ‘Daikin AC’ but result is something different.
Now we request you to replace complete unit,i.e. outdoor+indoor & depute skilled engineers for installation by today before 3 pm,positively.
Otherwise I will be bound to approach higher authorities, can go to the consumer court.

An early response will be hilly appreciated.


Regards|Gyanendra Singh
Mob.+91 [protected]