Comments
DRI Symantec Generic — Paid for two downloads, got only one
On June 25, 2009, I ordered and paid $56.98 on my B of A Credit Card for the the Norton Anti Virus and the extra speed utilities download to improve my computer speed from Symantec. I was able to download the Anti Virus ok, but the companion Utilities download did not happen. I have tried several times to resolve this issue with no response from Symantec. Obviously, I will NEVER AGAIN do business with a company that does not do business over the telephone. This is rediculous that I paid for this merchandise and cannot get in touch with anyone to get what I ordered!Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Resolved
16
+91 11 2620 7171 [New Delhi]
+91 22 3067 1400 [Mumbai]
+91 80 0440 1456 [Customer Support]
611, Paharpur Business Center, 21, Nehru Place Greens, New Delhi, Delhi, India - 110019
Dri*Symantec, Norton Anti virus — Not Working
Since paying for virus protection by creditcard on 02/05/2009, $79.99, online. l have had nothing but trouble,originally my Norton Anti virus was great, when asked to renew l didnt hesitate, what a mistake, it constantly tells me, l have no protection! l have been on the Norton Protection Centre site to try and get help, but due to the deletion, of some of my emails, l do not have the product number or code, but, l do have my credit card statement which tells me l have paid.lwould apppreciate your help in this matter, as obviously l havent had protection for 4 months, even though l paid.Thanking you Tomma Williams..................