[Resolved]  ICICI Bank Ltd — Attn - Chanda Kochar - Chairman ICICI- Reward Points redumptin

R.S.Enterprises — PF Not Received

Dear Sir,
My A/C No.-31825/013 At Form Diposit on branch of neharu place in new delhi.

but I am not recived in my payment.



Please ckeck the my payment status and send my mail address.

Thanking You,



Ram Naresh

ICICI Bank Ltd — Directly Debiting My Saving Accounts for Credit Card Dues without my concern

I would like to withdraw your attention that sum Rs.5300/- was debited to my saving accounts, for which my cheques issued got dishounored . When I contact the bank they told me that the same is debited for my credit card dues but told them there is nothing dues i.e. i had made all the payment made of which i had made the purchase and the due amount is showing is only the charges debit by you and repeatley requested you to reverse to your call centre and also thru mail. But nothing had happen till date, banks know the amount outstanding is of no purchase dues . But they do not want to go into the details for the same and just insist on saying that there is a dues .

I confirm you that there is no dues for the purchase i made and charges was debited due to there mistake.

Even they are asking me for the settlement .

so please do the needful asap .

My saving account no.[protected]

Regards

Ravi Sharma
[protected]
Kolkata

I am also one of the victims of such fraud practices by staff of ICICI Bank(Selayur). They will call and invite you for a loan. Request for processing your credit card if you don't have one. They will process for two cards. In connivance with the courier guy they will stop one card from being delivered. You may not be aware because you would have received the second card. The fudged card will be used by the fraud and the bank will charge you against that. Same thing happened with me and I am facing a dispute for the undelivered card for which the bank has blocked accumulated amout of Rs 11000/- against my savings bank.

I Recommend you either call and intimate the customer care and tell them that you are not interested in the card and block it. Or else you will have to run arround for their fraudulent activities.

Dear Respected Sirs Madam,

I would request you to pl help me to come out from my credit card of ICICI dispute, where i have already paid the amt as per the banks statement and their guidance to settle the account. Now 1 mth has been passed but the case is not closed and upon that they have mark lien in my salary account, i am not in such a sound financial condition that i can live without mu salary for 1 mth and they are not ready to remove the lein.
I have request many time to the bank by calls and mails but the response they are giving is very poor and without base.
This was my last option to convey the message to you to slove my problem as it is not possoble for me to solve the problem without RBI, who will be able to solve it in no time.
I will be awaiting for your reply and action as early as possible

credit card no. [protected]
Savings A/c[protected]
ICICI Bank

Reliance Communication — ICICI Bank Home Loan not reduced for old customer

This is inform Consumer Complain forum that inspite of all the PLR and A lot of jargan where it is told that now home loan interest would be cheaper ...but my icici bank is charging 11.5 %...where other is chargin 9.25 %..i have spoken to two more bank where they are ready to give me loan on the said rate...but now my problem is why RBI is not taking strict action against bank who are not reducing the interest rate...if not give me solution how to change bank so that burden of diffence in interest is reduced...please either direct bank to reduce the interest rate or suggest me how to cope with this bank...

dear sir,
I am holding credit card:[protected], i have forgotten my user id so yestarday already spoken to callcentre excutive he lold that it will take atleast 48hoursof time .Irequest to you do earliest and do the needful.

thanks&regards
sanjay
[protected]

Reliance Mutual Fund — In Spite money paid to reliance mutual fund my statement shows nil units

I have applied in Reliance mutual fund but my statment doesnot show any units inspite cutting my balance from my saving account. Post escalation to all units in customer grievance cell and their head i am not receiving any reply from any of grievances id then why the hell they should write such email ids. if now not received any reply from these ids i will be forced to take the matter to local consumer court. my folio no in reliance mf is [protected]. Please help me in resolving the issue.

Hi Mehul,
Even I'm suffering from the same problem. So far 13000 rupees have been credited from my bank account but Reliand MF statement shows only 12K.

I alredy satteled HDFC credit card no- [protected], with bank with payment of Rs1500.00 in May-2008.Amount of sattlement is told by bank, at the time of sattlement they told me that your outstanding amount is zero after 1500 rs payment.I am having hard copy of sattlement letter given by bank.Presently i am applied for two wheeler loan, but Credit card department given mail to loan dept for outstanding of Credit card dues & negative entry in CIBIL.

I pay amount as per bank outstanding, Why my name in CIBIL negative list?

Am I face this type of problem every time in loan application?

Arjun Patel

ICICI Bank Ltd — claim not refund

dear sir/m

this is inform to you that i had sent my PF application on 30/may/2008. but i have not got refund as yet
i am sendfing you the details for your refrence

Pf no MH/18796/807629
Kindly look into this matter
i will be highly obligrd to you

thanx and Regards,
Parveen kumar
[protected]
haryana

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.

Dear Parveen,

We are sorry to hear about your experience. We will contact you and work to address your issues at the earliest.

Warm regards,
ICICI Bank Customer Care

ICICI Bank Ltd — PROVIDENT FUND

Dear sir/madam,
I have worked for ICICIBANK LTD and i have sent my pf documents to mumbai pay roll department and i want the status when it will be credited my empno is 55521, and 501174.
for correspondance call me on [protected].

Regards,
DINESH W

ICICI Bank — Amount Charged on me for their error.

Sir,
On 06/04/2009 a amount of Rs 3800 was debited from my A/c due to some ATM Machine problem, but actually i did not do any transaction. Later when I raised a complaint on this to ICICI Bank, they cleary said that the amount will be credited back shortlty and in the same way the amount was credited back on 29/05/2009.

But again on 18/09/2009 a sum of Rs 3800 was debited from my A/c with out any intimation and because of this my bank balance was in Negative. When i enquired about this to the bank they accepted that it was their fault and this amount was debited due to some Wrong Audit done by them. They then accepted my complaint and ensured me that the amount will be credited back on or before 10/10/2009. The Complaint No's are[protected] &[protected] and the manager who spoke with me was Mr. Naresh Kumar.

But today 23/09/2009 i received a SMS saying that the amount will not be credited because VISA has already claimed the amount.

I have been debited wrongly twice and i had to waste a lot of time in this issue.

So please take this issue seriously and do the need full as soon as possible.

Dear madam

I am a old customer of your bank with 100% track record. I have availed many personal loans from icici and have maintained 100% track record. But as I have come to learn that self employed category will not be given any new personal loan, I would like to know if this is true and what is your bank's future policy with regards to this .

regards

ajay

hello, is there any use to write complaints on line like line 1, line 2 line 3. the executives sitting at the desk of customer care, never cre caomplaints i have bitter experience.
As a financial institution, incorporated in Inidia, they are supposed tomaintain or exhbit the branch name and address including door no., and head office. incidentally, no where you find their branch name nor address.

even the letter heads containing important messages will have no address communicable, eg. letters of settlment have no signatures, complain redressal"we express our inability to help you"legal notices have no address for communication from where it emanated.

when the head office following such policy not to exhibit their address like hide & seek, i dont think they attend carefully to customer complaints.

surya

Hi Dear,

I put some redemption request through icicidirect against my M[censored]nit holdings on[protected] and the money was supposed to be credited to my savings account on 1st of oct-2009.But still I am seeing that all money is not credited. online Payout date was 01/10/09

I am still waiting to receive an amount of more than 65000 for the below three redeemption requests made on 24th of SEp-2009,

01-Oct-2009 KOTAK MAHINDRA MUTUAL FUND KOTAK OPPORTUNITIES-GROWTH Pay-Out Redemption 21, 636.04
01-Oct-2009 RELIANCE MUTUAL FUND RELIANCE DIVERSIFIED POWER SECTOR FUND - GROWTH Pay-Out Redemption 33, 615.79
01-Oct-2009 TATA MUTUAL FUND TATA INFRASTRUCTURE FUND - GROWTH Pay-Out Redemption 7, 514.82

Plz help me..Icicibank is not helping at all.
Icicibank people are not helping and have given just one Service request i.e SR[protected] and have asked me to wait upto 21st OCT...Its a long time for the addressal of such a high priority issue.

Kindly check and reply asap


Best Regards
Deepak Agrawal
DMAT: [protected] / IN[protected]

[protected]@yahoo.com

Dear Madam,

This is to inform you that I had done a transaction of Rs.25800/- at M/s.Gurchee radio & corporation, Sector 17D, Chandigarh. Now I had received bill on 17.10.09 for the period 18.9.09 to 17.10.09 where shows a tranaction on 06.10.09 as processing fee rs.1677/- & service tax rs.172.73 which is very higher side @ 6.5% instead of 1.99%.

I contacted at customer care at 5055700 they told the charges are from merchant side but when I asked from merchant i.e. Gurchee Radios its from bank side. Merchant told these charges are from bank side.

Now I request your goodself to kindly waveoff the excess charges as I am old customer and never made payment late. I always made payment in time.

Pls. refer service request SR[protected].
Pls. refer SMS & EMAIL recd on 20.10.09 FROM ICICI stating that you have cancelled the EMI. I have not told you to cancell the EMI neither on Email nor Telephone.

I will not pay any Processing fee if you cancell the EMI without my concent.
Kindly reverse the unnecessary amounts debited to me.

I can pay the amount thru EMI only.

Thankx

R.B. Yadav
M-[protected]
--- On Tue, 20/10/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:


From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' EXCESS CHARGES PROCESSING FEE @ 6.5% CARD NO.[protected]
To: "rb yadav" <[protected]@yahoo.co.in>
Date: Tuesday, 20 October, 2009, 12:39 PM


Dear Mr. Yadav,

According to our telephonic conversation, we have placed a service request SR[protected] for the emi cancellation on your credit card account.

You will come to know the status of your request by October 22, 2009.

Dear Madam,

Your customer care executive without listeling cancelled EMI of Rs.25800/- and not reversed the processing fee. The service request No. is SR[protected]. I didnot told to cancell the EMI. I was requested to reduce/waveoff the processing fee but they cancelled the EMI.

This is very radicullas. I am using this credit card since 4-5 years and regularly paying the amounts.

Kindly look into the matter and solve my problem. My credit card no. is [protected].

regards.

R.B. YADAV
M-[protected]

26.10.09

Madam Chairman

We have already sent you the following letter with a copy to your local office at Delhi.We are waiting for your reply at your earliest .

For your ready referance we are sending this letter through this mail.


Dated: 15.10.09

To,
ICICI BANK LTD
Corporate Office
ICICI BankTowers,
Bandra Kurla Complex, Bandra,
Mumbai-400051

Kind attn: Ms Chanda Kocher, Chairman
Sub: Home Loan Account No. LBNOD[protected].

Dear Sir,

This is to bring to your notice that we had booked one Apartment with U.P Township (P) Ltd (Developer) who is your partner in their Plummeria Garden Estate Project at Greater Noida U.P.

That ICICI Bank sanctioned, on our Booking Flat in the above project, a Home Loan of Rs 25.00 Lac.

That, now at present stage, your official partners M/s U.P Township (P) Ltd have not only delayed the delivery of the Flat. On the other hand you are charging us interest on the loan for the Flat even on the delayed period of the delivery of the Flat. Where as, it is fact that your partner M/s U.P Township is hand in gloves with you in the Plummeria Garden Estate Project. There is already a delay of more than 16 months.

You may also note the deficient areas of your services: -
(a) Delay in Delivery of the Flat.

(b) Payments released by you for the project without ascertaining the actual stage of construction, Architect Certification was required alongwith your own verification on the Ground, as the payment is construction linked. We

had time & again cautioned your officials regarding, the payments being released to M/s U.P Township Pvt Ltd are 20-30 % more than the actual payment as per the real progress of the construction at the site. Your officials did not take any note of this.

(c) At this stage all most all Banks are charging R.O.I @ 8% p.a but you are still charging such a high rate, taking us for a ride. It is quite ridiculous approach to handle the poor consumer.

(d) Please also note that till date we have not received the copy of the Loan Agreement duly countersigned by your officials. We had signed the agreement, which was not duly filled up completely and the same was taken away by your officials.

Now that your partner is demanding money for interest on the so-called delayed payment for the infrastructural facilities, which do not exist and are unlikely to be created in the near future. We still do not exactly know as to when this project will be ready for really handing over the possession. U.P Township (P) Ltd, your official partner really does not bother or case for the consumers those who have booked the flats. They just do not reply to your letters.

Please note that it is a settled law that any delay in the delivery of Flats / Plots /Houses etc by Govt. or NonGovt Developers shall attract 18% interest p.a., payable to the allottee by the Builder for the period of delay.

In this case, your Bank has confirmed in their Letter to us that they are Partners o[censored].P Township (P) Ltd. (Letter’s Copy enclosed) and hence we approach you to please refund us the interest amount already charged by you for the last 16 months and also note that you will nor call us for interest till the Flat is ready for possession in the real sense of it .

In case you fail to address our concern, we shall be compelled to approach the appropriate forum /court for ratification of the settled Law and payment of interest by you & your partner.
Cont..3


We hereby request you to please refund us the interest, which has already been charged by you for last 16 months.

You may please get in touch with the undersigned for any clarification you may need.

Thanking You
Yours faithfully


Bhag Singh Gambhir &
Amanjeet Singh
Ground Floor, R-12,
Greater Kailash, Part-1,
New Delhi-110048


C.C: To
Mr Pankaj Khandelwal
Area Business Head
ICICI BANK LTD
Veera Towers, Green Park,
New Delhi