[Resolved]  ICICI Bank Ltd — Attn - Chanda Kochar - Chairman ICICI- Reward Points redumptin

Hi

I am holding ICICI credit card on which I had redeemed my reward pints for big bazaar vouchers for Rs 600.00 but the did not received to me till date. I have been following up with ICICI for more than two months but they are just buying time and not resolving my issue. I have spoken to their customer care Manager Mr Ritesh abt 20 days back and he confirmed that vouchers will be redispatch to me in two days but till date the same hasn't been sent. On 29/08/09 I hava again called up to the customer care ans spoken to another manager Mr Chankar. he also assured me that this will be my last call to ICICI and I will get the vouchers after in 48hrs but till date i.e. 04/09/09 no response from ICICI.

My Complaint number with ICICI is 'ICICICARE=[protected]' ,

Would request you to take up this long pending issue with ICICI and resolve the same at the earliest
Was this information helpful?
No (1)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
126 Comments

Comments

ICICI Bank Ltd — WRONG OUTSTANDING

Respected Sir/s,

With reference to above subject, firstly, please find below my brief introduction :

Name : Vijaysinh Shankersinh Solanki
Address : B-1/51,Jay Yogeshwar Township Vibhag-II,Ajwa Chokadi,Ajwa Road, Vadodara-390 019 ( Gujarat).
PAN : AOBPS3662R

I was having ICICI Bank's Credit Card No.[protected] ( Issued date November 07,2000) I have used the card and payment made to bank on regular basis up to June-2003. At the time of issuance of credit card, it was informed by bank's representative that this credit card is life time free, so, there would not be annual fees charged in future. Even though, every year they were charging Annual fees & service tax on that. After telecom talk in customer care, they were reverting the same Mean the time I have prepared statement along with request letter and paid amount to the bank as a full and final payment Rs.3,789.72 vide Chq.No.556106 which was clear in bank on dated[protected] along with the broken credit card and application for cancellation of services. The bank was not considered my application and continued the charged on my account and the notice received on dated 18/09/2003( at company address) demanding Rs.14,605.92, I have not paid the disputed amount and wrote to the bank whatever amount they have charged which is wrong but no one official reply received by me.

I had received a call from Bank's executive and forcing me to pay whole outstanding amount for which I have denied. Then after, bank sent me legal notice and person for collecting the outstanding amount.

The bank official forcing me to pay outstanding dues and when I replied them that I have paid everything towards Credit Card swap. They were not agreed with my statement else they will put my name in black list, so that I will not get any credit card or loan from any bank and also transfer my case to their recovery dept. Initially, I had picked up their 2-3 calls and tried to convince them that nothing is due from my side, but while they had started to forcing and threatening me, I had stopped to pick up the phone coming from above numbers. So, they have started to call at my residence and threatening to my family that they convince me to pay their dues.
Finally they have directly debited form my ICICI saving A/c Rs.14,266.08 on dated[protected] without informing me. At that time I was wrote this matter to customer care but not a single reply received. I understand that ok now the chapter is over. After long time I have again received the credit card statement showing outstanding dues. (Last statement[protected].showing outstanding Rs.3,133.28. I have inform to customer care again I have not received the proper reply form bank then I have not paid that balance amount till today.


Sir, if the bank already recovered the total outstanding amount from saving bank account and cancelled the credit card then balance should be ZERO. You can check my payment history of credit cards, housing loan and personal loan, you will find all loans paid by me on regular basis and closed all loans ( accept HDFC hosing loan is running). Also, in above case, I don't have any outstanding towards credit card.

So, I request your good self to intervene in this matter if possible or provide your guideline or suggestion to sort out the issue.

Thanking your & warm regards.

VIJAYSINH SHANKERSINH SOLANKI
mail ID : [protected]@yahoo.com
Cell No. [protected]
Dear Sir,

I have received No Due certificate form ICICI bank. Now requested you to please clear the CEBIL report as well as arrange to refund me excess amount deducted from my salary account.
Attention: Legal Issue, Very Important.

This e-main to the Chairman and CEO, (Since I am not getting any details of other senior officers to contact.)
Dear Sir,
My name is Ashokan. Police Inspector, Central Crime Branch, N.T. Pete, Bangalore. Investigating officer of Chamarajpete Police Station cr.no. 223/10, U/s.[protected] IPC

We have registered a case on 16.7.2010, against a gang who were manufacturing and using forged credit/debit cards in Bangalore. In this case during investigation we have recovered 39 cards suspected to be forged designed as issued from ICICI bank and belongs to various other banks in total more than 200 cards.
For the purpose of investigation and to prove the charge against the accused persons I need a report on examination of cards with the relevant opinion, such as whether those cards are genuine or counterfeit. In this regard I contacted one Mr. Manas, Regional Manager -RCU, south and requested him to do need full. From my part I have extended all help in giving him complete details of seized credit/debit cards.
With regard to issue of report when I contacted Mr. Manas, over phone few days ago, he assured me of sending it the very next day. In spite many days elapsed after that, I have not received report till today. Hence I tried him to contact many a time today. But he is not picking my call.
In case of other banks both national and inter national banks they have already been sent me the reports. And now the case is pending, only for the report to be issued from concerned officers of your bank.
To bring the accused persons to justice report from your end is very much necessary. If I ask the address and telephone numbers of higher officials they are reluctant to give the same, to avoid our complaints against them.
Please try to understand the malign efforts of accused person to destabilize the economy of nation and a fraud they are doing to your customers as well. Ultimately your bank is the loser.
Now I request you to instruct the concerned officer to issue the report immediately and to call on me,
to enable me to bring the accused persons to justice.
Please treat this mail most important and reply urgent.
Thanks.
with regards,
ashokan.
Phone:[protected]

ICICI Bank Ltd — DO NOT USE ICICI

From last 1 month i read 3 fraud Complaint in news paper.
every victim belongs to fraud by internet banking and all have account in ICICI bank.

ICICI is not a safe bank.

please dont use ICICI bank .
Hi,

Is there any particular complaint you have towards ICICI Bank? Please send us your contact details at [protected]@icicibank.com and we shall get back to you to solve the issue. Kindly refer "934600" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — misbehaviour

iam rakesh iam lodge a complain against bm of icici bank umerkote but till date there is no response or action taken against bm o[censored]merkote iam going to serious action him and icici bank
HI,

Please coul you look into the issues of irctc - train ticket not able to Book - because of ICICI is not in the list of Banks.

Let me know if you need nay more details.

Regards,
Guru
[protected]

Dear Mr. Samynaicker,
Greeting from ICICI Bank.
Currently the facility o[censored]sing ICICI Bank debit card for paying your IRCTC bill is not available through IRCTC website.
However, you can make payment through online by our site www.icicibank.com.
In case, you are unable to make a payment please send us the please send us the screen shot of the page to customer.[protected]@icicibank.com, to investigate it further.
Please send the screen shot from your personal E-mail ID as it is not possible to attach a file through our bank site. Also request you to mention the, Case ID[protected]' of this mail in the new mail.
I request you not to reply to this mail as the query will be attended in the new mail.
Looking forward to your cooperation and patience, and assuring you best of our services at all time.
Sincerely,
Dolly Santani
Account Manager
ICICI Bank Limited
Hi,

We apologize if the behavior of our branch official upset you. Should such instances recur in the future, we recommend you contact us through designated customer service channels such as our phonebanking service or the contact form on our website, so we can act upon your feedback. You can also write to us at [protected]@icicibank.com with your contact details. We will get in touch with you immediately. Refer "1182818" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — Auto Car Loan

Dear Chanda Kochhar Mam,

Regret to inform you that, first time we had very bad experience from ICICI Bank,and i am associated with ICICI Bank since last 8 plus years in various product. I had never been this kind of treatment from ICICI.

I have applied a Auto car load from ICICI and they assured me 90% of loan amount after all the documentation and follow up they disbursed 70% amount to the dealer account with prior information or intimation, this was not acceptable to me and really frustrated on this incident.

Load or credit should have been asked about this load amount weather it acceptable to customer or not than only take it forward.

All this, they have wasted my important and precious time with out any result.

Now we have to start from the scratch to obtain the loan from other banks.

I have lost confidence and trust on ICICI.

Regards

Deepak Dutt
[protected]

ICICI Bank Ltd — Account debited on Rs.5000/- but cash received only Rs.1400/-. On ICICI ATM ID- S1AN0509

Dear Sir,
This is for your Kind Information that I had my Account in State Bank Of India, Branch : C.G.O Complex, Lodhi Estate(7837), New Delhi and I have withdrawn the money from ATM of ICICI Bank Ltd., Sector – 15, Gurgaon(Haryana) on Date 25th Apr. 2010. Time 20:05, ATM ID- S1AN0509, Card Number 5306, TXN No.7816. I wanted to draw Rs.5000/- but I got only Rs.1400/-. But My account has been debited by Rs.5000/-. Kindly credit me by Rs.3600/- on my Account No.[protected], through State Bank of India, for evidence please find the Scan copy of complaint Register with signature of Guard of ICICI ATM & ATM withdrawn slip. And also I have complained to the Branch Manager Mr. Sushil Sharma of ICICI Bank, Sector 15, Gurgaon. He has agreed for that and asked me to give in writing. That written complaint is also attached here with.

Please credit in my said Account by short amount of Rs.3600/- as soon as possible please. Otherwise I shall be compelled to take legal action against your Bank.

Thanks & Regards,
Yours Truly



Pramoda Kumar Panda copy to: ICICI bank ltd, ICICI Bank towers,
A/c. No.[protected]. Bandra-kurla complex,
C/o- Sh. Subhash Ch. Padhi, Bandra (East) , Mumbai 400051
H.No.A-1/46,Chhattarpur Extn. ,
Opp. Tivoli Garden,
New Delhi(110074)
Mb. No.[protected]

email : [protected]@indiatimes.com
Sir,
I have taken a Loan against property from ICICI Bank on September 27, 2007 for Rs. 80 Lakhs. At the time of reimbursement of loan I was imposed many type of charges like insurance and so. Being a layman I did not had any prior experience to work with private bank. Misfortunately my business collapsed and I turned upside down. Though I had been paying my loan irregularly but still I have been paying.
In the month of december 2009 bank issued a serfaesi notice to me but I deposited my all broken istallments with the bank in the month of march 2010 ( 12 march). Bank persons forced me to sign some documents, afterwards I had been depositing the rest of Loan before time. Instead of giving me relaxation of any kind I am recieving phone calls from some agency of bank at odd time hours trying to mentally harass me.
Instead of reducing my installment amount bank personel reduced my installments and amount of Rs. 1 Lakh 93 thousand ( approx) was deducted as penal charges. Now I have approached bank to foreclose my loan and I was told that I will be imposed 1 lakh 43 thousand as more penal and foreclosure charges apart from my Loan amount.
As you know that I have lost all my money already in my business and I am passing through a critical time and this loan is becoming suicidal for me. So please save me from the clutches of the bank.

Regards
Amarjit Singh
[protected]
Hi Pramoda,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.
To
The Manager
ICICI BANK LTD

Dear Sir/Madam

last one month back i have forwarded a request to icici bank id regarding wrong account number of some one is updated in my name in CIBIL SITE. The account number of LBHYD[protected] is not my account number. by mistake wrong account number of some one is entered in my name, pan number, father name. i have mailed 1st feb, 2011 to rectify the mistake and to erase in cibil site. till now its not happened. because of this my loan has been rejected. they given reference number of[protected] on 1st feb, 2011 and again reference number given is[protected]. till now issue is not solved. the cibil division is not received mail from icici bank division regarding this. if they receive individual mail from bank then they are ready to update. if they send bulk mails then it will take another 2 months time.

please do needful. right now i don't have any housing loans with icici bank.
my complete name is GBVS KALYAN KUMAR. i have savings account with icici.

Thanks
kalyan G.
Mobile No:[protected]
Email id is kalyan.[protected]@in.sealconsult.com
To

The Manager
ICICI BANK LTD

Dear Sir / Madam

my name is GBVS KALYAN KUMAR. i am having account with icici bank. right now i don't have any housing loan with icici bank. by mistake some account number of onother person is updated with my name, pan number and same address. The cibil given the account number is LBHYD[protected]. its not my account number. i sent a mail to icici bank to correct the modifications with the cibil division but till now its not rectified the mistake. because of this my loan has been rejected. icici bank given two reference numbers regarding this. one is[protected] and another one is[protected]. till now the mail is not gone to the cibil division when i cross check with cibil. cibil expecting an individual mail to be sent by the icici bank. if they individually then cibil division will rectify the mistake immedieatly.

my mail id is kalyan.[protected]@in.sealconsult.com

Thanks
kalyanG.

ICICI Bank Ltd — AMOUNT NOT CREDITED

I have opened a savings account with ICICI bank Ltd on 07 feb'11 in Ambala City Branch whose account no is[protected] in the name of Mr Anand Goyal. To open this account I have given a cheque of Rs 10200 vide cheque bo 003632 of My State Bank of Patiala account in which the said amount was debited on 9th feb 2011. Now my account has been opened but the amount which I had given to the bank is not credited till date. I contacted number of times with bank to resolve the same but every time I didnt get the resolution of my problem. I even write to ICICI bank customer care vide SR no[protected]. but didn't get the resolution. Due to unavailability of amount in my account i am facing lots of problems. You are requested to please look into this matter on priority

Regards
Anand Goyal
Contact no : [protected]
email id: [protected]@rediffmail.com

saving a/c — cash voucher late credit

dear sir, m manoj from rama mandi, i diposied 15000, 3rd party cash today, 10am, in rama mandi branch in jalandhar a/c no. [protected] name surjeet singh. but my payment is nt credit12:10pm, it is too slow....... plz cear it....
Veh - Rj27C8847
I have clear a loan 2008 But I have not recived N.O.C in vehicle . please call me and clear a matter as soon as possible . my mobile no :- [protected]. Bank Cannot help me.
Kind Attention Chairman & Managing Director : Chanda Kochar
ICICI Mutual Fund

Dear Madam :

This is to bring to your notice that my client Ena Carmeline DSouza and Arthur D Souza resident of Bandra West, Mumbai 400050 have not yet received the accounts statement for mutual fund and as per details given below and received from the company website :

ICICI Prudential Tax Plan Dividend 5517691/74 dated :[protected] for Rs 50, 000

Further this is to request you to inform/instruct your competent and indispensable back office staff / registrar to despatch the Accounts Statement ASAP without creating any further technical delays.

We now look forward to receive your valued response at the earliest before the customer looses faith in the mutual fund industry.

thanks and regards,


Sunil Khosla
Sub-Broker [protected]
Mobile : [protected]
ARN : 39242

ICICI Bank Ltd — My Account has been debited wrongly

I am a customer of ICICI BANK Vashi branch,Navi Mumbai,and my account number is[protected].I have a savings account in this bank.On 7th January 2010 i went to withdraw Rs.1200 from SBI Bank ATM(ATM Palm Beach Road, Sector-4),Nerul in Navi Mumbai.But it denied and displayed the message that machine can produce only Rs.100 note & u can withdraw only upto Rs.500/-. So then withdrawn Rs.500 2 times, Rs.1000/- I got.
On next day while i checking the ministatment it shows that my account hasbeen debited by Rs.1200., Rs.500, Rs.500.
Both Transactions for Rs.500 is correct but Transaction of Rs.1200 is wrong.
Sir,Please help me .Take my problem seriously.
Please Ignore Previous Complaint, bcoz date was wrong from my end.
Below complaint is correct one...

I am a customer of ICICI BANK Vashi branch, Navi Mumbai, and my account number is[protected].I have a savings account in this bank.On 4th April 2011 i went to withdraw Rs.1200 from SBI Bank ATM(ATM Palm Beach Road, Sector-4), Nerul in Navi Mumbai.But it denied and displayed the message that machine can produce only Rs.100 note & u can withdraw only upto Rs.500/-. So then withdrawn Rs.500 2 times, Rs.1000/- I got.
On next day while i checking the ministatment it shows that my account hasbeen debited by Rs.1200., Rs.500, Rs.500.
Both Transactions for Rs.500 is correct but Transaction of Rs.1200 is wrong.
Sir, Please help me .Take my problem seriously.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23644
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information