[Resolved]  ICICI Bank Ltd — Attn - Chanda Kochar - Chairman ICICI- Reward Points redumptin

Dear Sir,
I made some investments with a company named UNIINDEX a Singapore based MLC company involved in investments taking in . deposits through an ICICI bank Ac.NoICICI[protected] IFSC No 0000048). I made the investments thinking the involvement of a reputed fronline bank like the ICICI bank would be a genuine one and safe. But the company, it seems, has taken the investors for a ride.
Will the ICICI bank care to go through the company's bank account given above and confirm if they have not bolted from Indian soil duping scores of investors like me .
Hope this finds some sympathetic enquiry by the bank.
T.Barbora
E-mail [protected]@redif.com

Dear Sir/Madam

I am not using this card since long time but at the same time want to settle the amount for the last transaction

Please send me fresh statement without any charges and NOC

Kindly send your representative to collect cheque and give me clearance certificate,
Thanks & regards

REF

[protected]@icicibank.com to me

show details 12/27/10




Dear Mr. RAJESH KUMAR,

Please find enclosed your account statement in a new and improved format.

To view the statement, you require an 8-character password. The first four letters of your password are the first 4 letters of your name as displayed on your credit card followed by your date and month of birth (in DDMM format). The password is case sensitive (lowercase). Please do not include any special characters or spaces.

For example, if the name on your credit card is Sujit Sawant and your date of birth is January 05, 1950, then your password will be suji0501.If the name on your Credit Card is Dr. Raj Sinha and your date of birth is January 05, 1950, then your password will be drra0501

Please note that you will not be able to open this file or view the file properly with any version lower than Adobe Acrobat Reader 6.0. If you do not have Adobe Acrobat Reader, we request you to please paste the following URL http://get.adobe.com/reader/ to download the free version.

Important messages

Please register your ICICI Bank
Credit Card for 3D secure to safeguard against online frauds.

If you have more than one ICICI
Bank Credit Card, each card must be registered individually.

Every replaced/ upgraded credit
card must be registered afresh for 3D secure. For details, visit www.icicibank.com.



How to make your payment
Making payments for your ICICI Bank Credit Cards is really simple. All you have to do is to choose one of the following easy methods:

Online
For ICICI Bank Savings Account holders

Go to ICICIBank.com and transfer funds using our Bill Pay facility.

For Non ICICI Bank Savings Account holders

a) Use Click to Pay facility and transfer funds from your other banks' saving account to your
ICICI Bank credit card account
OR
b) Pay your ICICI Bank card dues through net banking if your bank has enabled the NEFT facility. Use
Transaction Code 52 and IFS code ICIC0000103 for ICICI Bank as the destination bank

Cheque/Draft

Make out a cheque/draft on a local bank and drop it into one of the collection boxes conveniently placed at our ICICI Bank branches / ATMs / Skypak drop boxes in your neighbourhood.

The cheque/draft should be payable to " ICICI Bank Credit Card XXXX XXXX XXXX XXXX ". Please ensure you drop your cheques 4 days prior to the due date so as to have the payment processed by the due date.

Auto-debit

If the card member holds a savings account with ICICI Bank, he/she may pay by giving a written instruction to debit from such an account every month on the payment due date.

In case the payment due date falls on a sunday or a holiday, the amount would be debited on the next working day.

Cash

The card member may deposit cash at any of ICICI Bank's branches towards his/her Card payment. Payments by cash at branches would attract a fee of Rs. 100.

Need help ?
Call our 24x7 Customer Care number or visit www.icicibank.com



Please note:
If the Card Member fails to pay the Minimum Amount Due by the date indicated in the billing statement, it shall be treated as default. In case of default, the Bank can forward the default report to the Credit Information Bureaus or to such other agencies as approved by law. The time period between the payment due date and the billing date indicated on the billing statement is considered as the notice period for reporting a Card Member as a defaulter. If you have a query or need any clarification you may: (1) Log in to your account online and write to us through Accounts Manager (2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or (3) Call our 24-hour Customer Care We look forward to more opportunities to be of service to you.

a) To view, Terms and Conditions, Go to ICICIBank.com > Terms & Conditions > Credit Cards
b) To view, Most Important Terms and Conditions, Go to ICICIBank.com >Personal banking > Cards> Credit cards > Most Important
Terms & Conditions
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted,
lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.
5177 XXXX XXXX[protected].pdf 5177 XXXX XXXX[protected].pdf
715K View Download
Reply

Forward


Reply
Rajesh Kumar to ccmailreply

show details Mar 29

Dear Sir/Madam

I am not using this card since long time but at the same time want to settle the amount for the last transaction

Please send me fresh statement without any charges and NOC

Kindly send your representative to collect cheque and give me clearance certificate,

ICICI Bank — relieving letter and pdf

I, lokesh joshi working with ICICI Bank as a CFO Collection. my emp code 51042.joining date 27.12.2006. location Dungarpur Raj.
I have resigned from team4u. now i want my experience certificate.
and also want withdrawl my PF. my pf acct no DL/32000/32677.

So suggest me what am i do to get experience certificate and PF

E-mail - [protected]@yahoo.co.in
Mb no. - [protected].

ICICI Bank Ltd — Outstanding reported after 6 yrs w/o proof of documents to CIBIL

Hi,
I have recd CIBIL report to check my personnel credit rating, in which I have found that ICICI Bank has reported me as defaulter for paying outstanding amt of Rs. 26k on Jan'11.
I asked for details from bank with proof of corresponding communications from bank to me on registered address with bank because I had never recieved any outstanding statement from bank for last 6 years.
The said outstanding was cleared by me in 2005 itself and closed my relation with ICICI bank due to bad service from them. Unfortunately I have not kept record of my payment which I had made to bank agent in nov'11. It was also never required because after that I had not recd any call or letter from bank so I assumed that bank has cleared all my records...

Bank is unable to provide me outstanding statement with transaction details and also follow up proofs if it is genuine outstanding....

Pls help me to come out of such fraud or problem created by bank after 6 yrs.

Regards

Rupesh Shinde

Mob - [protected]

Hi,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

dear sir, i am an indian live with 13 person of joint family we have self business but presently we suffered to much losses so we need 1, 40, 00, 000=00 for the period of 4 years after that 4 years we replace it. but at the moment we so much needful we has not a single way to arrange the funds . so please help us we replace ur amount with interest but after 4years we have some assetes but it is disputed with family matter it will be cleared.so please help me if anybody can, t help us we have no a way without sucied of whole family. so please help me

ICICI Bank Ltd — EPS SETTLEMENT NOT RECEIVED

Dear Sir

The below payment not yet received.Its it more than 5 month completed from the date of submission,and the EPS forms have been submitted to RPFC on 12/04/2011& 18/04/2011.So kindly update the status of the payment.

Note-Employee details Below
Name :T.Kumar
Employee No:524261
Employee No:538798.

Thanks & Regards
T.Kumar
[protected]

sir/madam
I am worked with icici bank auto loan.and my sinner are not sportive because i leave the job please change the HR policies
Aswani Kumar
emp id 217209
[protected]
[protected]@gmail.com

hi I made the transactions on money to india on apr/27/2012 from bank of america account from usa.
This is with reference to your Money2India transaction with tracking Id M2A08432917/M2A08432847.
I made the transaction when i was in usa and now i am in india i went to bank 3 times in person then also not resolved. there are saying we can not do anything saying they are on hold they asked me photo id, bank statement bank of america, ssn i gave at verfication time and now they asked me again i gave now also then also they are troubleing me.

the amount is 10000$ if you are in my palce what you would do just tell me.. and waht about the intrest and they are not at all responding i called 100 time to customer care and also email with screen shots... and what else i should do...

Hello,

This is one of thee worst situation I have faced as being a customer of ICICI Bank.I have complained theat Rs 1251 has been deducted by my account on 5the of October witheout my knowledge and got reply from theem theat send CDF form and what theey guys did, blocked my registered E-mail ID so theat I will not be able to send mails to theem.And theey all will be free to not to do anytheing.Over thee phone you guys are saying theat theey cant do anytheing until or unless customer will not sent you CDF form and otheer side you blocked E-mail ID.10 times I tried to send thee scan copy of CDF form but every time I am getting message theat "Your E-mail is rejected by thee recipient because of filtering".What a ridiculous you guys are doing...This is totally fraud theat ICICI bank people are doing..It's already 10 days past but I am not seeing a single step has been taken by ICICI Bank regarding my complain.Plz help me..Icicibank is not helping at all.Icicibank people have given just one Service request i.e SR[protected] and doing notheing.I have already called theem 50 of times.

Anshu Kumari

Mobile [protected]

ICICI Bank Ltd — not receiving my pf

I was working in icici bank since 10th oct2011 to 30th aug 2012 but still iam am wating for my pf amt form iwas not recived .
Hr not responding my call & not tell when i get my pf form & how much the pf amt

The Manger
ICICI Bank

Dear Sir,

I wish to inform you that I am a surjit singh account holder of your bank also. My account no is[protected].One day I have received a call from mobile No. [protected] stating that we are calling from ICICI Bank and informed me, you have won 500 pounds and BMW car. Thereafter I have received an e-mail from bmw.[protected]@msn.com after that one of the agent of the bmw call me through his number i.e [protected] .he give us all the instructions and account in which we pay all the transactions. All the transactions done through the icici bank holder means who entrapped and cheat me all are the icici bank account holders. After that they were demanding Rs. 10, 000/- for custom department charges on 07.09.12 for taking delivery of the prizes. I am a simple living person and did not understand their fraud intension and entrapped in their scheme. As every human being in his whole life try to make good will and I belong to middle class I also wish that my good will can not be spoiled. As every human being have a desire to grow up but my this desire spoiled my life .Today I came on the road because of my this desire only I had only my good will with me so I request to you to help in making my good will as I had . As per their demand I have deposited Rs.10, 000/- in the following account :

Akoijam Sanjoy Singh
State Bank Of India
A/c No. [protected]
IFSC Code - sbinoo7976

Secondly they demanded charges of Rs. 24, 910/- for currency converting from pounds to rupees which I have deposited through id.[protected]@rbindiabank.co.in to the following account :

Name : Anil Kumar
Bank : ICICI Bank
A/c No.[protected]
IFSC Code oooo306
Pan no.bzbpk5221i

Then they have given me internet link i.e. http;//nrbi.in.org.in/acc/log.php to transfer the fund into my personal account no. [protected]. By doing online banking there was requirement of c.o.t code and for providing that code I have further paid Rs.49, 960/- on 08.09.12 to the following account :


Contd..P/2..
:: 2 ::
Deepak
ICICI Bank
A/c no.[protected]
Pan no. atxpd5302g
IFSC Code icic001023

They informed me that without tax code I would not be able to proceed further so again for providing me tax code I have paid Rs. 88, 848/- to the following account on 10.09.12 :

SR Enterprises
ICICI Bank
A/c no. [protected]
Pan no.bbipg8941c
IFSC Code 0000800

They provided me tax code No. 9888 and also demanded for further anti terrorist authority code. For obtaining that I have paid Rs. 1, 89, 828/- in the following account on 10.09.12 :-

Parmod Sah
ICICI Bank
A/c no.[protected]
PAN no.blvps1733h
IFSC Code icicoooo632

On 10.09.12 they have sent me anti terrorist authority code No. 0289 and demurrage code No. 0002

On completion of online transfer, they have given reference no. ag345678dc and for completing transfer activation they required charges for Rs.3, 54, 592/- which was deposited by me in the following account on 11.09.12 :

Parmod Sah
ICICI Bank
A/c no.[protected]
PAN no.blvps1733h
IFSC Code 0000 632

Through their net link : id.[protected]@hotmail.co.uk the demanded for anti terrorism certificate fee for Rs.5, 66, 447/- which was also paid by me to above mentioned a/c of Parmod Sah on 12.09.12.Out of this payment I pay only Rs.306, 447.

For attaching that certificate with the processing I have again paid Rs.97, 807/- on 13.09.12 to the following account :-

Contd..P/3..
:: 3 ::
Pawan Traders
ICICI Bank
A/c no.[protected]
PAN no.befpk7138m

Then they informed me that all the formalities of RBI for transfer is completed and they would transfer the fund to world bank of switzerland to release this amount I had to contact to barrister i.e. lawyer barr.[protected]@hotmail.com For receiving fund release certificate I had paid Rs.194, 864/- to the following account on 14.09.12 :-

RS Enterprises
ICICI Bank
A/c no.[protected]
PAN no.csyps3657k
IFSC Code ooo6278

After receiving this certificate they advised me to get it signed from High Court o[censored]K and for that purpose they required Rs. 1, 21, 035/- which was paid on 15.09.12 to the following account :-

RS Enterprises
ICICI Bank
A/c no.[protected]
PAN no.dheps8126m
IFSC Code0006292

Thereafter for money laundering certificate fee of Rs.3, 11, 089 had been paid on 17.09.12 & 18.09.12 in the above a/c of RS Enterprises.

The lawyer Tom Hood told that all transactions done and informed that fund would be released from Switzerland and transfer to world bank of Scotland. They sent me an e-mail through id i.e. [protected]@unitrbs.com and intimated that they have sent ATM Card through Royal Mail vide their track No. ru[protected]gb. I have checked at http://www.postoffice.co.uk/ on 30.09.12 and got ATM Card with their PIN No. With the help of this I have withdrawn Rs.4, 000/- only. After that I contacted again to Royal Bank of Scotland for releasing the funds.

After that Her Mejesty, s Revenue and Customs for non resident tax o[censored]k for that payment of Rs.498, 500 on the account on 25.09.12.
Sohan singh
ICICI Bank
a/c no.[protected]
ifsc code 0000191
pan no.dveps6335c Contd..P/4..

:: 4 ::
For tax clearance certificate from Her Majesty’s Revenue and Customs, I had contacted with barrister Jeffreys son on his email id. [protected]@jeffreyschamber.com. He demanded Rs.9, 40, 140/- for issuing of tax clearance certificate. On his demand I have deposited Rs.9, 40, 140/- to the following account on 27.09.12 & 28.0912 . Out of this I pay only Rs.440, 140. pending the agent who talks with us asked that he helps me after gaining all fund I had to return all help .

After that for no blocked custody certificate and non suspicious certificate they are demanding Rs.580, 660.i make the payment on 03.10.12

Vijay enterprises
ICICI Bank
a/c no.[protected]
PAN NO.dyips1975n
IFSC; 0000311

For Financial service authority [protected]@fsa_offices.net Rs.2, 19, 539/- .agent pid this payment on behalf of me.

For IMF STOP ORDER CERTIFICATE Rs.3, 95, 500/- has been deposited to the following account on 09.10.12 :-

Vijay Enterprises
ICICI Bank
A/c no.[protected]
PAN No.dyips1975n
IFSC : 0000311.
For completing their demands of money, I have mortgaged my properties even my house and sold my ornaments etc. without consent with my elder and family members. I was in the opinion that after getting the funds from them I would be able to pay all money lenders but after their demand again and again I have been looted by the above accounts holders more than Rs. 35 Lacs 9520 rupees and due to my immaturity I have destroyed everything.

Now they are again demanding Rs.6, 20, 200/- for processing the final transaction and refused me to pay the payment if I cannot pay this amount.

I would humbly request if you may please look into the above matter and help me at this stage when I am going to be homeless and insolvent. I wish please take care of my good will today I live with my good will only. If this also spoiled then my motto of being alive is also finished .
Looking forward to your kind cooperation and advice please,
With warm regards,
SURJIT SINGH (Mob-[protected],[protected]

Respected Madam,
My personal request please go through all trail mail how am hasseled by your senior management..

Please advice...


Thanks & Regards
Bibhuti Tripathy
Voice:[protected]
Email: [protected]@rediffmail.com


Dear Mrs. Madhuri,

Please respond to my request...



Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Thu, 06 Dec 2012 14:02:15
To: "Madhuri Tatraju"<senior.[protected]@icicibank.com>
Cc: "kamathkv "<kamath.[protected]@icicibank.com>, "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mrs. Madhuri,
Please respond to my mail and should i send my guy to collect my NOC from Mr. Jyoti Ray..

Please advice am anxiously waiting...




Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Tue, 04 Dec 2012 18:14:14
To: "Madhuri Tatraju"<senior.[protected]@icicibank.com>
Cc: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mrs. Madhuri,

Where is my NOC/Courier, please confirm me the status till now i have not received..

Hopeful to hear response soon..



Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Mon, 03 Dec 2012 14:54:15
To: "Madhuri Tatraju"<senior.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mrs. Madhuri,
Please give us the courier details and send me the scan copy of my NOC..


Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Fri, 30 Nov 2012 13:24:19
To: "Madhuri Tatraju"<senior.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,
Please answer to my request also intimate me the courier details with Docket no., so that i can trace the status of my courier..


Thanks & Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Wed, 28 Nov 2012 13:37:09
To: "Madhuri Tatraju"<senior.[protected]@icicibank.com>
Cc: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,
May i know on what address you are dispatch my NOC, I have changed my present address what you have at the time of sanction my Loan.

Please confirm, also requested for scan copy of same...

Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Wed, 28 Nov 2012 12:03:54
To: "Bibhuti Bhusan Tripathy" <[protected]@REDIFFMAIL.COM>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We refer to your e-mail of November 20, 2012.
We have courieredthe No Objection Certificate to your communication address on November 27, 2012.
We thank you for writingto us.
Sincerely
Madhuri.T.
Manager-Senior Management Desk



[protected][protected][protected][protected]
From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: Tuesday, November 20, 2012 5:31 PM
To: Jyoti Ray /UNSECURED/IBANK/BBSR
Cc: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC; Kamath K. V. /CORPORATE/IBANK/BKC
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.


Dear Mr. Ray,
Please find enclosed herewith Cash Deposit Slip for Rs.2762/- .

Kindly send me my NOC scan copy by today evening positively.



Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Tue, 20 Nov 2012 13:30:44
To: "Jyoti Ray"<jyoti.[protected]@icicibank.com>
Cc: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mr.Ray,
I hope you may not able to see my mail, now am sending my guy to deposit cash as Mrs. Madhuri advised me and will send you scan copy of the deposit slip by today evening.

Please issue me my NOC as quick as possible...



Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Mon, 19 Nov 2012 15:41:49
To: "Jyoti Ray"<jyoti.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mr. Ray,
Once you confirm regarding issuance of my NOC, will go for payments and am watching your response seriously.

Hopeful to hear reply soon and will act accordingly.



Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Mon, 19 Nov 2012 10:34:30
To: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Cc: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Ray,
Please have look on mail from Mrs. Madhuri and she has advice me to speak to you regarding my NOC.


I would like to know when i will able to get my NOC after payment confirmation, should i expect scan copy of my NOC in same day, may be your original hard copy will take some time to reach me on my communication address.

Kindly confirm so that previous things not to be repeat and have a record.




Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Sun, 18 Nov 2012 17:53:50
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We refer to your e-mail of November 15, 2012 addressed to the Senior Management.
We request you to pay and confirm the payment to Mr. Jyoti Ray.
For further queries, we request you to speak to Mr. JyotiRay on [protected].
We thank you for writingto us.
Sincerely


Madhuri.T.
Manager-Senior Management Desk


-----Original Message-----
From: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Date: Thursday, November 15, 2012 01:32 PM
To: Madhuri Tatraju (senior.[protected]@icicibank.com)
Cc: Jyoti Ray (jyoti.[protected]@icicibank.com); kamathkv (kamath.[protected]@icicibank.com)
Subject: Newsletter Mail Re: ICICI Bank Ltd.


Dear Madhuri,

Thanks a lot for your sincere co-operation to understand my commitment towards ICICI.

Please assure me when you will issue me my NOC after payment confirmation, should i expect scan copy of my NOC in same day, may be your original hard copy will take some time to reach me on my communication address.

Hopeful i will able to pay on or before Tuesday (20.11.2012) & oblige.


Thanks & Regards
Bibhuti Tripathy



From: "Madhuri Tatraju" <senior.[protected]@ICICIBANK.COM>
Sent: Thu, 15 Nov 2012 12:11:38
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We refer to your e-mail of November 14, 2012 addressedto the Senior Management.
At the onset, we sincerely regret the inconveniencecaused to you.
We request you to pay Rs. 2761.80 in the nearestbranch of ICICI and confirm us once the payment is done along with the receipt.
We thank you for writingto us.
Sincerely


Madhuri.T.
Manager-Senior Management Desk


-----Original Message-----
From: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Date: Wednesday, November 14, 2012 12:09 PM
To: Madhuri Tatraju (senior.[protected]@icicibank.com)
Cc: Jyoti Ray (jyoti.[protected]@icicibank.com)
Subject: Newsletter Mail Fw: ICICI Bank Ltd.


Dear Madhuri,
There is no such communication reach to me from your end as you confirm on your mail dt. 30.10.2012 as of now.

Again please don't harassed me with no respond to my mail.


Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Wed, 07 Nov 2012 17:43:57
To: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Cc: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,
May be my massage not reached to you or else you feel not necessary to respond on my mail, please ascertain.

I am anxiously watching your legal demand notice to end my loan account with the help of substitute choice as quick relief from your harassment end.

Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Sat, 03 Nov 2012 10:37:21
To: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Cc: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,

Yesterday when i was got your phone call (1.24pm Dt. 02.11.2012) that time i was traveling with my senior board members for a financial closure meeting and requested to give me a call after 4pm but unfortunately the meeting over around 6.30PM..

Now May i request you to, if possible please give ring or communicate me by mail/sms...


Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Thu, 01 Nov 2012 17:02:19
To: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Cc: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mr. Jyoti Ray,

May i know why you are giving me a call around 9.48AM today (01.11.2012) & what is your massage please update, if you are too busy just have an short reply..




Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Thu, 01 Nov 2012 16:28:17
To: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Cc: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mr. Jyoti Ray,
Now am free from meeting, you may speak to me on my cell or else can intimate me your massage through mail/sms...

Also am hopeful to hear positive response soon..




Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Thu, 01 Nov 2012 11:26:40
To: "Jyoti Ray "<jyoti.[protected]@icicibank.com>
Cc: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>, "kamathkv "<kamath.[protected]@icicibank.com>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Mr. Jyoti Ray,

Am in a official meeting and it will take more time, i have seen a missed call from your number, may i request you to please update me by sms/email am able to respond you.


Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Wed, 31 Oct 2012 18:29:28
To: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.


Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Wed, 31 Oct 2012 18:28:21
To: "shashi..[protected]@aajtak.com"<shashi.[protected]@aajtak.com>, "[protected]@zeenetwork.com"<[protected]@zeenetwork.com>, "[protected]@ibnlive.com"<[protected]@ibnlive.com>, "[protected]@intoday..com"<[protected]@intoday..com>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Respected Sir,
Please i need your help and support, my humble request please go through all the trail mail regarding my personal loan from ICICI and how the senior management hassled me all the time.

Lots of communication in other mail and all the support documents, please help me to relieve from mentaly harassment.

Please kindly respond me.



Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Wed, 31 Oct 2012 17:58:42
To: "Madhuri Tatraju"<senior.[protected]@ICICIBANK.COM>
Cc: "kamathkv "<kamath.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,
I have loose my faith on over your collection manager Mr. Jyoti Ray due to wrong statement & made me trouble always.

Then i escalate my request with lots of hope to senior management but now i under stood be a senior management staff how you always change your statement by taking time giving me pain since the time of interaction.

With reference to your mail dt. 18.10.2012 you convey me your collection manager will contact me on or before 19.10.2012, till 29.10.2012 i wait and remind you over mail then very wisely you said on dt.29.10.2012 you have served me demand by legal notice is that way of commitment towards a very sincere customer who is suffering last 2 years for such no mistake atall...

Again thanks for your response, i will wait to proceed honorable court till the demand comes to me.

Please respond me on my mail...

Thanks Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Tue, 30 Oct 2012 20:19:54
To: "Madhuri Tatraju "<senior.[protected]@ICICIBANK.COM>
Cc: "kamathkv "<kamath.[protected]@icicibank.com>
Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Ltd.



Dear Madhuri,
May i request you, could you please intimate me for what you are sending me legal notice is that fault from my side...


Definitely i will apprise my request to honorable court about all and how many time i have hassled by ICICI.


I hope our judiciary must understand me and help me lot...


Thank you for your co-operation and oblige.






Thanks & Regards
Bibhuti Tripathy
Voice:[protected]






Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Tue, 30 Oct 2012 17:26:00
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We refer to your e-mail of October 29, 2012.
We have sent Demand Legal Notice to your communication address. In this regards, we request you to speak to our Collections Manager Mr. JyotiRay on [protected].
We thank you for writingto us.
Sincerely


Madhuri.T.
Manager-Senior Management Desk








-----Original Message-----
From: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Date: Monday, October 29, 2012 01:00 PM
To: Madhuri Tatraju (senior.[protected]@icicibank.com)
Cc: kamathkv (kamath.[protected]@icicibank.com)
Subject: Newsletter Mail Re: ICICI Bank Ltd.


Dear Madhuri,

Till date i have not yet contacted by your branch official Mr. Jyoti Ray.
Please look into it and make me my mind vacate from this...



Yours Sincerely
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Thu, 18 Oct 2012 18:30:03
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We refer to your e-mail of October 15, 2012.
At the onset, we sincerely regret the inconveniencecaused to you.
our branch official Mr. Jyotiray will contact you on or before October 19, 2012.
We request your co-operation in the interim.
Sincerely
Madhuri.T.
Manager-Senior Management Desk




-----Original Message-----
From: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Date: Monday, October 15, 2012 11:01 PM
To: Madhuri Tatraju (senior.[protected]@icicibank.com)
Subject: Re: ICICI Bank Ltd.


Dear Madhuri,
There is nothing to discuss with Mr. Jyoti Ray, may i request you please stick to your mail statement, as you toldin dated 07.10.2012 Mr. Jyoti Ray has called up me, please investigate by taking all call details of Mr. Ray then you will understand how your officer is wrong but the fact i never got a call from Mr.Jyoti Ray since the date of my settlement only from my side i have requested for my NOC several times that i have convey in my earlier mail..


The officer who assured me to wave such amount and later confirm me to issue me my NOC, but when i got call from yourlegal representative Mr. Aswini ( from what no i got acall is [protected]) who is forced me to deposit Rs...90K Aprox and later from their office in the very next day a lady saying just pay Rs. 30K and will settle the issue but as you know i dont have any outstanding as far as my concern.


Please understand in such position i should again intract your officer Mr. Jyoti Ray or else i feel Mr. Jyoti Ray is not the right person always make me trouble no value of his word then i addressed to Respected Kamath Sir and later Kamath Sir advice to you speak to me and after word all story in mail...




I have requested to Respected Kamath Sir, to help me on extent and also you are advice me in right way always i respect your advice but every time is changed not fair with me and my humble requestplease be fair with me and all of your customers be in service sector.


Kindly advice to Mr. Ray or Mr.. Pranaya Patra to speak to memy core issue to relief fromICICI..


Hopeful to hear positive feedback soon.






WarmRegards
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Mon, 15 Oct 2012 18:00:52
To: "Bibhuti Bhusan Tripathy" <[protected]@REDIFFMAIL.COM>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.



Dear Mr. Tripathy,
We refer to your e-mail of October 12, 2012.
We request you to contact our Collections Manager Mr. JyotiRay on [protected] to discuss the concerns raised in your e-mail.
We thank you for writingto us.
Sincerely
Madhuri.T.
Manager-Senior Management Desk






-----Original Message-----
From: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Date: Friday, October 12, 2012 01:15 PM
To: Madhuri Tatraju (senior.[protected]@icicibank.com)
Cc: kamathkv (kamath.[protected]@icicibank.com)
Subject: Fw: ICICI Bank Ltd.




Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Fri, 12 Oct 2012 11:46:14
To: "Madhuri Tatraju"<senior.[protected]@icicibank.com>
Cc: "kamathkv "<kamath.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,

This is very embarrassing for me to blame me in such a manner with a false statement, I always polite and humble towards your official when ever i spoke to them always try to addressed my request and for your kind information Mr. Jyoti Ray never ring me and not even as you mentioned dt. 07.10.2012.

Several times your collection people & legal representative use me very rough language before the OTS Process for same my entire family has mentally very disturb a long time.

I have not intention to revoke my commitment as your officer Mr. Jyoti Ray has committed me to waive such amount then after i paid less of Rs.2761.80 with due concern.

Also you may understand when your collection guy has come to me for collection of Rs.10000/- was my last outstanding dues but where as he collect from me less of Rs.2761.80 why?.

And since that day there is no follow up me from your side after that as i mentioned i have ask so many times to Mr... Jyoti Ray to issue me my NOC always he said you have to come to our bank for collect the same due to i was out of town not able to do so.

Please accept the fact, I never got a call or any letter from bank side since the settlement date, I have assumed my loan has been closed also Mr. Jyoti has confirmed me for issue me my NOC.

Then after one and half year later suddenly i got a call from your legal representative with rough languages to pay Rs.89547/- and then i have addressed him my all the facts one by one even i have send a sms for same then in the next day some one from there office said me you just pay Rs.30, 000/- will settle the issue, I said i don't have any dues outstanding.

Then i try to address my request to Respected Kamath Sir to get me relie[censored]nnecessary mentally troucher by your people and later i spoke to you over phone, also you communicate me through mail after discussed with you management and investigate my facts to deposit Rs.2761.80/- (which is my outstanding from Rs.115000/-).

Please kindly get me relief am not agree with your advice and am not breach the contract & oblige

My humble request kindly respond to me on my mail, am anxiously waiting your positive and favorable response soon.


Thanks & Regards
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Thu, 11 Oct 2012 20:00:02
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

ear Mr. Tripathy,


We refer to your e- mail of October 11, 2012 ...


We wish to place on record that ICICI Bank takes strong objection to the use of abusive language and suggest that you exercise restraint when communicating with our employees.


We understand that you had certain issues with the service provided by the bank and we had made best possible efforts to address all the queries raised by you.

Our branch official, Mr. Jyoti Rayfrom Collections team had spoken to you personally to understand your issues and resolve them amicably to your satisfaction. Though there were no service lapses on our part, we took exceptional deviations to meet your levels of expectation as an additional service gesture.


In spite of the co-operation extended by ICICI Bank, you have used unwarranted abusive language with our official on October 7, 2012..

We confirm that your relationship with the bank is not progressing in a positive manner and hence we have decided to revoke the settlement.

In view of the above mentioned facts, please deposit Rs.115000 at the earliest to close the loan in our system and to avoid collection follow ups.

For further queries, we request you contact Mr. PranayPatraon [protected].


We thank you for writingto us.


Sincerely


Madhuri.T.
Manager-Senior Management Desk


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail...com>
Sent: Thu, 11 Oct 2012 11:49:29
To: "Madhuri Tatraju"<senior.[protected]@ICICIBANK.COM>
Cc: "kamathkv "<kamath.[protected]@icicibank..com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,
My guy is waiting at your UNIT-III, Main Branch.

Please advice immediate on priority, he has some other urgent official work am seriously watching your reply even if am not able to work for this..

Regards/Bibhuti



From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail.com>
Sent: Thu, 11 Oct 2012 10:54:27
To: "Madhuri Tatraju"<senior.[protected]@ICICIBANK.COM>
Cc: "kamathkv "<kamath.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.
Dear Madhuri,
With reference to your mail dated. 04.10.2012 am anxiously watching your positive response towards my request but not yet..

I have send my Guy to your main branch at Bhubaneswar Unit-III and he will reach to your bank within an hour on or before 11..50 am today (11.10.2012).

My humble request please advice how i will deposit my outstanding amount of Rs. 2761.80 so that i will update him to do accordingly, please don't harassed me already i have hassled several times by your collection people, Legal representative & your Recovery Manager..

Hopeful to hear response soon and expecting not to harassed me henceforth...




Warm Regards
Bibhuti Tripathy
Voice:[protected]


From: "Madhuri Tatraju" <senior.[protected]@ICICIBANK.COM>
Sent: Thu, 04 Oct 2012 18:44:33
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,


We refer to your e-mail of October 3, 2012.


We will revert to you on the status of your query on or beforeOctober 10, 2012.


We request your co-operation in the interim.


Sincerely


Madhuri.T.
Manager-Senior Management Desk


From: "Bibhuti Bhusan Tripathy"<[protected]@rediffmail...com>
Sent: Wed, 03 Oct 2012 16:07:29
To: "Madhuri Tatraju"<senior..[protected]@icicibank.com>
Cc: "kamathkv "<kamath.[protected]@icicibank.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Madhuri,


Thanks for your support and advice...


Now please advice how i will remit my outstanding dues Rs. 2761.80/- (Two Thousand Seven Hundred Sixty One and eighty paise, Only)..




Warm Regards
Bibhuti Tripathy
Voice:[protected]





From: "Madhuri Tatraju" <senior.[protected]@icicibank.com>
Sent: Mon, 01 Oct 2012 18:05:55
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,


We refer to your e-mail of September 28, 2012...


At the onset, we sincerely regret the inconveniencecaused to you.


We wish to inform you that we have discussed your request with our seniors and examined every aspect of the issue. Weregret to inform you that we are unable to accede to your request for stopping the collection follow ups.
Further, we will be unable to waive the outstanding amount of Rs. 2761.80. We request you to make requisite payment on or before October 6, 2012 to avoid further collection ups.


We thank you for writingto us.

Sincerely


Madhuri.T.
Manager-Senior Management Desk





[protected][protected][protected][protected]
From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: Friday, September 28, 2012 1:30 PM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Kamath K. V. /CORPORATE/IBANK/BKC; Jyoti Ray /UNSECURED/IBANK/BBSR
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.


Dear Mr. Vishwasrao,

There is nothing in my request to re-investigate the whole story which has happened earlier.
As you know all has been communicated me through email by Mrs. Madhuri and my personal request again please make me waive such amount and oblige...

Hope full to hear positive response soon..


Warm Regards
Bibhuti Tripathy
Voice:[protected]





From: "Pradnya Vishwasrao" <senior.[protected]@icicibank.com>
Sent: Thu, 27 Sep 2012 19:05:17
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We apologizefor the delay inresponding.
Further to our e-mail of September 20, 2012 we need some more time to address your concern. We shall further update you on or before October 3, 2012.
We request your co-operationin interim.
Sincerely,
Pradnya Vishwasrao
Manager-Senior Management Desk.




-----Original Message-----
From: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Date: Tuesday, September 11, 2012 06:07 PM
To: Madhuri Tatraju (senior.[protected]@icicibank.com)
Cc: kamathkv (kamath.[protected]@icicibank.com); Jyoti Ray (jyoti.[protected]@icicibank.com)
Subject: Re: ICICI Bank Ltd.



Dear Madhuri,
I have send you accross a mail just now about our conversation confirmation regarding o/s payments..


Please confirm so that i never be distrub by your collection guy till dec'12 my presence at Bhubaneswar and the necessary action after word...




Regards/Bibhuti








From: "Madhuri Tatraju" <senior.[protected]@ICICIBANK.COM>
Sent: Tue, 11 Sep 2012 17:24:01
To: "Bibhuti Bhusan Tripathy" <[protected]@rediffmail.com>
Subject: Re: 'ICICICARE=[protected]' ICICI Bank Ltd.

Dear Mr. Tripathy,
We refer to your e-mail of September 10, 2012...
We wish to inform you that we have replied to you on September 6, 2012 regarding our stand.
We refer to our telephonic conversation today, and we understand that you will pay the outstanding amount of Rs. 2761.80.
Please find the e-mail below which has been sent on September 6, 2012.
Sincerely


Madhuri.T.
Manager-Senior Management Desk


Resolved with Email Response to Contact Bibhuti Bhusan Tripathy by User Madhuri Tatraju on September 06 2012, 05:49 PM

From: Madhuri Tatraju (senior.[protected]@icicibank.com)
Date: Thursday, September 06, 2012 06:05 PM
To: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Subject: RE:'ICICICARE=[protected]' :ICICI BANK LTD.

Dear Mr. Tripathy,
We refer to your e-mail of September 6, 2012 regarding the concern raised in your e-mail.
At the onset, we sincerely regret the inconveniencecaused to you.
We would like to re-iterate our standgiven by us vide our e-mail of August 31, 2012 regarding the settlementagreed by your Personal Loan Account LPBBS[protected] for Rs.115000 in 3 equated installments. According to our records, we have received all your payments except Rs... 2761.80.
We wish to inform you that we have discussed your request with our seniors and examined every aspect of the issue. We would like to inform you that this amount cannot be waived and therefore, request you to pay the amount at the earliest to avoid further collection follow ups.
Further please find the below mail which has been on September 5, 2012 regarding the delay in responding.


We thank you for writingto us.
Sincerely


Madhuri.T.
Manager-Senior Management Desk
Email Response to Contact Bibhuti Bhusan Tripathy by User Madhuri Tatraju on September 05 2012, 05:06 PM

From: Madhuri Tatraju (senior.[protected]@icicibank.com)
Date: Wednesday, September 05, 2012 05:21 PM
To: Bibhuti Bhusan Tripathy ([protected]@rediffmail.com)
Subject: RE:'ICICICARE=[protected]':ICICI BANK LTD.

Dear Mr. Tripathy,
We refer to your e-mail of September 3, 2012 regarding the concerns raised in your e-mail.
At the onset, we sincerely regret the inconveniencecaused to you.
We are looking into your concerns raised by you in your e-mail and will revert with the status on or beforeSeptember 7, 2012.
We request your co-operation in the interim.


Sincerely


Madhuri.T.
Manager-Senior Management Desk












From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: Monday, September 10, 2012 6:39 PM
To: SENIOR MANAGEMENT DESK /RCSG/IBANK/BKC
Cc: Kamath K. V. /CORPORATE/IBANK/BKC; Jyoti Ray /UNSECURED/IBANK/BBSR
Subject: Re: 'ICICICARE=[protected]':ICICI BANK LTD


Dear Madhuri,

Am anxiously watching your positive response and please get it resolve & oblige...
Hopeful to hear reply soon..

Warm Regards/Bibhuti Tripathy

Hi there,
Am a new customer to Icici and i feel icici is really the worst banking service i have ever seen

To,
Chairman ICICI

Sub: Fraud done by ICICI bank employee in my account

This is in regard to the fraud done by your employee, Neha, in my account ICICIDirect.com. I had gone to ICICI bank in phase- to get my account updated which was not working properly. Your employee Neha updated the account online. After she updated the account, it still did not work. The password was not working. Then I gave her my account’s password and ID in order to get the account restored. After taking my ID and password she started working from my account without my knowledge. She sold all the shares from my account.

I am an old customer of your bank and as I trust your bank I was not aware of such frauds by your very own employee. As I used to work once in a while from that account so I did not used to check it regularly.

I did not receive any statement ever since I got my account updated by your employee, Neha. She has done a fraud of 70, 000 from my account. She has done trainings from my account of Rs 48, 780. All the details are attached with this letter. I did not receive any statement about all these transactions as your employee, Neha, had somehow stopped all the statements from reaching.

I came to know about these frauds later when ICICI bank had taken some action against her. She came to my house and told me that if I receive any call from the Bombay bank regarding her then I should just confirm to everything done by myself. She asked me to take the whole blame on me even though the fraud was done by her from my account without my knowledge. At that moment, I went to Chandigarh branch of your bank and got my statements out myself from there. Then I checked all the statements and saw that the frauds as trainings and share transactions were done by her from my own account.

I had just 5 policies. She had done 10 more policies from my account without my knowledge. She took the cheques for these policies by manipulating that a cheque is having some mistake or installments need to be deposited or on the name of my son or daughter and on wife’s name by saying that there needs to be a transfer. As she was your bank’s employee I did not question the bank proceedings. She used these cheques to make new policies without my knowledge. She even stopped the policies and bank papers from reaching my home. The policies never reached me till date in fact.

After enquiring myself, I asked her about the policies. I still did not receive any information about the policies from her. After regularly going to the Chandigarh and Mohali branches of your bank and trying to contact your bank official, Mr. Piyush, who has not given any time to even talk to me about this matter which a very unprofessional and careless attitude as the fraud has been done by your own employee.

I am hopeful you will understand the problems I have been through by your bank and you will return the money I have lost due to this fraud as soon as possible. Otherwise the only option I have is to move to the court or to contact the media regarding this fraud done by the employee of your bank.

Thanking you,

Mr. Satya Pratap Singh
Email Id:- [protected]@gmail.com
Note:- If asked for, i have the soft copy as well as hard copy of the details of policy, trainings and transactions.

Bank — removal of my data

Please remove all bank account data from your database listed in complaint done on 2nd Aug 2009


Nipul Vara

I am working as CEO of an International Bank in Africa. In the month of September, 2012 I received the renewal Credit Card from ICICI Bank and so far the card could not be activated. Several times contacted the customer care but of no use. Contacted the Kodambakkam (Chennai) Manager for help but nothing happened. I had to cut a very sorry figure in Chennai Airport, Mumbai international Airport and brussels Airport as the card is rejected by the system and I had to pay in cash in Dollars. You do not have any mail IDs of ICICI bank's CEO, ED or some senior responsible official. Can anybody in ICICI Bank help me to activaten this credit card before I choose any other card? Is ICICI bank alive to their customers complaiants? I was informed by my friend that ICICI BANK is facing the highest customer complaints in various consumer courts and advised me to change my credit card from ICICI Bank to any other bank. ICICI Bank appears to be the worst in customer service.

Respected Sir
This is to inform you the total way of dissatisfaction your bank
rep had with me I am running from pillar to post to open my ICICI
direct account I have personally spoken to Nyati Froria of bombay
she promised to look into the matter but to total dissatisfaction
I was made to run up and down atlastfor last 15 days, I personally went to ICICI
direct office in pune when it was told that the account is operational
when I tried I was unable to do it, infront of Mr Vivek sharma
Reg Manager he himself did try to open the account but he was
unsuccessful. So he tried to liase with ICICI Bombay office it is
learn t that Some Resp bank Rep by name Sachin LOHOKARE had
a quarrel the resultant my account before opening is locked and it will
take another 10 days to open the account. You can refer my earlier mails in
this regard and the type of harassment by the Bank representative
and officer have done

I totally submit my displeasure and would request that I want to speak to you
in person and sort out the matter In case you are unable kindly let me know
the further step of action against such dirty harassment which I want to
make it public and redress to RBI and TOP MINISTRY and declare it in
the newspaper with all details SHAMEFUL AFFAIR.

RAMESH WADNAP [protected]

i had similar complaints
no one to read my mail
let alone redress and avoid future recurrence

Dear Sir/Madam,

I writing to lodge a serious complaint against ICICI Prudential. I am an NRI, living in the UK, and have been treated with absolute disrespect with regards to obtaining my money that is stuck in your bank. I am not willing to place all details about my account history on this forum but I have put below my reference number pls plus copy of an email that was sent to a very incompetent and rather rude customer services person called Dimple A.

My correspondence has been going since January 2013 and since then, I have spent money sending over recorded delivery mail from the UK all original documents a total of FOUR times. Each times, details have been lost or not verified.

In the event that I do not receive an email back from a senior member of the ICICI Prudential team then I shall be contacting the CEO, Mrs Chanda Kochar, with a full recount of my issue. Furthermore, I shall be contacting the bank's public relations team as well as local newspapers to highlight the extremely poor service that ICICI Prudential offers its national and international customers.

...
My policy reference no: 07856118


Dear Dimple A

Please see the attached PDF files previously sent.

I am absolutely furious with the quality of service that I have received from the ICICI relating to my claim. As explained repeatedly, in detail, I have posted extremely important papers by international recorded delivery which the ICICI have claimed not to have received despite having been sent and signed for in the branch.

With the failure of ICICI after three attempts at delivery I then repeatedly sent the same vital documents as PDF and jpg file formats.

As I explained in the recent letter, I am concerned that you appear to be deliberately trying to avoid paying me the money I am due. This matter has now dragged out since January and it is now almost June - six months to find my post or open pdf''s is not acceptable.

Please confirm you have received and opened these file attachments. I also want to write to the senior customer service manager so please provide the email and postal address.

Yours faithfully


Mrs Sharmistra Oza