India Post Complaints & Reviews

I am currently based in Dubai. My father had sent medicine through Indian Post Air Mail service on 05.03.2009 at 11.14 IST to Dubai Po Box No. 5239 from Kendwa bazar Post Office - Kulti. My father had informed the post man about the urgency in delivery and the post master asked my father to send it through Air mail. They charged around Rs 650/-. However when the good was not delivered till 17.03.2009 my father wenrt to the post office to enquire and he was told that you should be knowing how postal services in India fubctions. He said that it takes around a month for local post to be delivered than how can he expect for a international parcel to be delivered within 15 days. He also did not take any complaints and told my father that he would accept any complaints only after 1 months. The parcel contained medicine .

Respected sir,
I've send a register post on 4/2/09 to canara bank mumbai. For that i've not yet receive the Acknowledgement letter from the sender .
So kindly process this complaint in a very serious manner and reply this soon, because this is my life . I've send application form in that register post.

i went to padi post office chennai 600050 tamilnadu india to get nsc maturity proceeds. since the maturity proceeds was more than rs.20000 they have to pay through cheque only as per income tax act. that is no problem. i was asked to give a seperate letter to pay the amount by cheque which i feel unwaranted. i was ready to receive the cheque. or i would have been told to write on the back of nsc itself a request to issue a cheque. all nsc holders are harassed to write a letter for this purpose. some aged persons and ladies are also searching for paper or they have to go to some shop to get a white paper to write a letter. in banks if the proceeds is more than rs.20000 it is credited to savings a/c or a dd is issued automatically. the post offices can also follow this procedure instead of directing the nsc holders to give separate letter. this is mu suggestion. i request the postal authorities to look into the matter and do the needful for not to harass the nsc holders .

ComplaintNumber:[protected] Status : Pending
Transaction & Complaint Speed Post Letters -- Non Delivery of Article
Transaction Details No: 1595 on 02/03/2009
Transaction Office N/A under SITAMARHI DO
Destination Office N/A under CHANDIGARH DO
Registered as Public Complaint
Registered on 09/03/2009
Other Information
At Sitamarhi post office computer system has problem at the time of my speed post punch, so that's why they give me hand written slip and slip no is 1595. but till date my addressee didn't get my letter

I called Chandigarh Post office no [protected] but no one pickup phone how i contact with him.
Please Reply me ASAP. Very Very Urgent Mar 09

Address
Sender/Applicant Addressee

Name Hira lal chaudhary praveen kr Prakash
Address Ram Padarth Namgar House no- 1108,
by pass road bus stand 2nd floor, sector 18c
chakmahila, sitamarhi
City Sitamarhi - 843302 chandigarh - 160018
Telephone [protected] [protected]
Mobile [protected] [protected]
Email [protected]@gmail.com [protected]@yahoo.com

Dear Sir
I stay in New Mumbai, Koperkhairane ( pin code 400709). From last 6-7 months, it has been observed that the post office of Koperkhairane has been not delivering letters on time. There is a delay of minimum 20-25 days, after the despatch of the sender. I have observed the trend and i think they make only once in a month visit to particular sector and then deliver whatever letters have been accumulated. This is really not accepatble, as all the telephone, electricity bills are received after the due dates have gone and we have to pay the fine for no mistake of ours. Also other important documents are not received on time.Request somebody to take a strict action on this.
regards
Prashant Patil

Sir,
I have an mis account bearing account no-9908870 at ajc bose road post office, kolkata-700020. last october 2008 i have given the same to get it transferred to baneswar post office at coochbehar district in west bengal which pin no is 736133. till the day on 6-3-09 it is not reached at baneswar po. after so many enquaries i have come to know that the above said mis has been send from tollyganj ho on[protected] vide regd no-b4162, but till today it is not reached. i am an ex-serviceman living hardly without this mis benifit. please look into the matter seriously and help a poor ex-serviceman.

sir/madam

i had sent a greeting card to my friend in delhi which has still not reached him...
it was sent in the month of nov using sped post facility...
the details are
mail sent from alto porvorim, goa-403521
EM[protected]IN
counter no 1, op code- raut
to- chumben ezung, new delhi-110009
from abhay shetye, vasco-da -gama
wt- 40 gms
amt 25.00, 14/11/2008, 13:54
taxes.3.00

pls sir/madam kindly do the needful

also sir/madam

i had ordered currency notes on e-bay from a seller called caz-10...it was a lot of 50 currency bank notes for collection .i had paid around dollars 16 for the package...yhis package has still not reached me
.it was sent in a manilla envelope it seems addressed to
ahbhai shetye
peninsula centre, peninsula land ltd
h-no 850, opp.sbi bank
porvorim bardez
goa-403521

this package has still not been delivered

kindly help me

thankin you in advance

abhay

Hi Sir/Ma'm

I would like to inform you that i have applied for pan on 7 Dec 2008.My pan no is AAPPO6302G, it was dispatched on 20 Dec 2008 and its ack no was [protected], card was dispatched by Expressit Logistics Worldwide Ltd. courier vide airway bill no. [protected], but delivery boy had given to other person without any verification name as Raj and there is such person name as Raj in my localty.


Then I gave one request for delivery on 12 feb 2009. its ack no is [protected].According to the status it was dispatched on 19 Feb 2009.I gave my home town address along with pin code.But still I did'nt get pan card.I called to customer care of pan department meny times . They people always said that you will get your pan card within two or three days. It is my problem and realy It is so urgent for my job because without the photo copy of pan card my account can not be activated.


So I request you to solve my problem as soon as possible.
waiting for your response...

Manish Chandra Ojha
Mob No:- +91 [protected]

Dear Sir/mam,

I am Sharda Prasad Awasthi, from Jabalpur M.P. India. Currently I am staying in Osaka, Japan.
My family has send me a parcel containing two pants and some sweets by EMS speed post on 23 Jan 2009.
The details are : JABALPUR GARHA MDG 482003, fgn-AIR-RL A 3159, counter no : 1, OP-code:AS.
02 Feb 2009 I received the parcel here, but to a shame of India EMS post, someone have taken out the pants and finished the sweets.
The stuffs were replaced by the magazines titled as Cargo Times (7 copies of Jan 2009 issue) and empty sweet boxes. The presence of magazines indicates that the stuffs were
removed at Airport.
My family has informed the Post Office about the same but till date there is no action by the department.
I asked my family to file a case in the consumer court.
Please help me regarding the matter.
Regards
Awasthi Sharda Prasad
Research Scholar
Osaka Prefecture University
Osaka
Japan

I have booked a e-Money Order at Porur Sub-Post Office for Rs. 1000 on 4th February, 2009 addressed to Srirangam, Trichy Dt. [vide PNR No.[protected]]. At the time of booking itself, the Porur Sub-Post Office official have feeded the destination wrongly. i.e., instead of Srirangam, she had typed Porur again. That is the e-M.O. is from Porur to Porur. When I immediately pointed out the mistake, she said they would take care when sending the e-M.O.

To my surprise, the e-M.O. never reached the destination. Since, the money was to be reached urgently, I had to visit Srirangam and paid the amount by cash. I made an enquiry at the Srirangam Post Office, they immediately helped me by tracking the PNR Number in the server, which clearly showed that the amount was roaming within Porur and showing that the amount was paid on 7th February, 2009, whereas the amount had neither gone to the destination nor it has been returned to the sender.

To add to my grief, I received the e-M.O. acknowledgement slip without the signature of the addressee. Immediately I enquired the Porur Sub Post Office, they just kept mum and could not answer properly. I gave a written complaint, requesting the authorities to return the money immeditely. They blamed the system and narrated technical problems. Till today, the 2nd March 2009, almost one month is over, the amount is yet to be received by me.

I am visiting the Porur Sub Post Office daily except on Sundays and holidays, but the Sub-Post Master is giving some unconvincing reply.

I hope this complaint would reach the attention of the authorities so that I can get back the money at the earliest. I am thinking of going to consumer court, if it does not come within a week.

Mo No : A 1822 ordinary mo (Counter 1) Date :24/01/2009)
Send
To : Rajkumari Singh D/o: Ramsnehi Nanku Verma
Post :Ramgunj, District :Sultanpur, Village : Dulhainpur, STate : Uttar Pradesh

Value : Rs. 900/- (Rs. Nine Hundred only )

From
Kandivali (W) Post office
Mumbai : 400067

Till date the money order havent received to the concern person, post master is demanding bribe to give the money order and there a request to return but havent return, please do the needful
the thanking you

Rajiv Shantilal Singh
[protected]

Sir,

I was supposed to receive important document by speed post. The document was booked on 13 Feb 2009. Booking number is ET[protected]IN. But I have not received it yet, and there is no trace available on their official site http://www.indiapost.gov.in/speednet/track.htm.

Kindly look in to the metter.

Warm Regards,
Vinay Aggarwal

We sent document through Registered Air Post Weighing 50 Gms.to
ECFMG, 3624 Market Street,
4th floor, Philadelpheis, PA[protected] US.
The Air mail was registered @ Ahmedabad GPO (380001) on 10/02/2009 17:13 The payment receipt of Rs. 69.00 was issued Counter No:6.OP-Code:1
fon-AIR-RL F 590
It was informed that the letter will be delivered within 12 days, but till 25th February the same has not been delivered?

I am a seller at ebay and have dispatched three articles through speed post. The shipment got delivered but the inside products are not there. They have been stolen. The indian post is cheat. I had enclosed declaration also which showed that each product was worth 2000 rupees but i guess it came out to be indicative for speed post people that they can fill there fat bellies by taking away my goods. This is INDIA and we love it.
Details of shipment: Docket no. of lost shipment: SP- EI[protected]IN, EI[protected]IN, EI[protected]IN

Please get back to me if you have something to my interest.
My contact no. :[protected]
Email: [protected]@yahoo.com

Dear Sir,
I sent a speed post letter to Premshankar Chaturvedi, Village- Dhamana Bujurg, Post- Dhamana Bujurg, District- Kanpur(UP) on 18/02/2009 morning. It was very important. it was carring some important doccument. It is not delieved till now. I am so disspointed by this type of post ofiice service. I lost a good opportunity due to this. and want take action against it. what should i do now?

speed post no.- ED[protected]IN

Sushil Kumar Pandey
Ashram, New Delhi.
Mb- [protected]
Email- [protected]@gmail.com

TO WHOMSOEVER IT MAY CONCERN


Dear Sir/Madam,

I would like to bring to your notice that, i have Gurpreet Oberoi, permanent resident of Flat no. 22015, Block-2, Janapriya Utopia, Hyderguda, Attapur, Hyderabad - 500048, have not been receiving any letters/mails/bills etc via post for the last one and a half year.

I have been managing to pay my bills proactively and on my own without the physical copy of the bill that is supposed to be delivered via post. I have been tracking all the due amounts of my various bills through the internet and paying them, though i did not receive them through post at all.

But unfortunately i am unable to manage like this anymore, since i have missed on several letters/bank statements of my various bank accounts/letters from LIC/letters from other depts with respect to my home loan etc. The most difficult thing is that due to non-delivery of such letters via post, i do not have any address proof that can be submitted for various purposes.

I face this problem whenever i have to submit certain documents with address proof for purposes of filing tax returns, applying for any loans, phone connections, or applying for anything new.

The only letters/mails i receive are the ones that are sent via courier, which i receive very promptly every month, but there is not a single document which i may have received via post for the last 1 and half year. Prior to this, i used to receive them.

Now-a-days each member of the family is working and may not be at home all the time to receive the letters at home, but it is the responsibility of the postman to leave the letter/mail/bill at the doorstep or give it to the security guard at the apartments gate or to fold and keep the letter on the door handle, in case the door is locked.

I have a strong feeling that the postman is doing so deliberately, as i remember faintly that prior to one and half year, the postman had delivered letters and the last letter he delivered was a speedpost that i had received which was a big packet, after delivering that packet, he asked for some tip, for which i denied at that moment and told him that i will give him on any festival, and that was the last i saw of him at my doorstep. I see him even now delivering other's letters, but none of mine he has.

It is my request to you to address this issue of mine and help me and all other people like me, living in my apartments, who are suffering from this problem. I stay in a township consisting of 1000+ flats and this is my permanent residence.

As far as i know the nearest postoffice branch name is "Hyderguda" in Rajendra Nagar.

Please let me know if you need any further information from me to get this resolved at the earliest.



Thank you.

Regards,

Ms. Gurpreet Oberoi
Flat No. 22015, Block-2
Janapriya Utopia,
Hyderguda,
Attapur,
Hyderabad - 500048
Andhra Pradesh

Mobile#: [protected]

Dear Sir,


I had applied for passport for myself and my son through GPO TONK on 18/03/2008 and got file No as W300013 for my self Vedika Gupta and W300014 for my son Prarabdha Agarwal and the same was send to your office vide speed post no EE[protected]IN and EE[protected]IN of dated 18/03/2008 respectively and the same query was send by police hq tonk to your office vide letter no 5224 and 5242 dated 23/04/08
On checking on net for status of application it is showing different name when further enquiring to GPO tonk they told their computer got corrupted and duplicity of file number generated and further they had send the list of duplicated file number to passport office on asking about the same by passport office. Form number of the two passports is from these numbers 950616/617/620/621
Again after enquiring the passport office as well as GPO, Tonk I was told to renew the Draft for both the application which I have submitted again. Consequently I received new file numbers W300086/87 which is again not showing my name on internet. Kindly let me know the status of my passport for which applications have been submitted in the month of March and my DD has also got hanged.
If all govt work like these is believed to be successful through touts only then kindly let me know and revert back my DDs so that I can proceed using Govt style of working i.e. through Tout.

Thanking you

Sincerely Yours,

Vedika Gupta

hello
i have sent a mobile phone from US to india on dec 3 2008 through express mail(USPS) from california, US to hyderbad.The tracking Number for the mail is EH[protected]U S. the details for this item can be checked at usps.com.Its almost 3 months my item has not yet deliverd to my friend.i have contacted the customer care about my item and they have given me number of mumbai post office.i tried calling the number for about a month and they not even responded my call.At last after 40 days they answered my call and said they need the billing reciept for the item and in 2 days i fax the copies to them.After a week i call them to know the status they told that they did not recieved any fax and asked an alternate way they have given me the address of the post office and told to post the reciept and i did it and now the main story begin now when i call them they have been telling me that there is no way that u could get the item released from us and suggested me to approach some bokers and provided me the numbers of those people too.what a shame to the postal department trying to briebary in a different way and now too i have been trying to contact them through some of my friends in mumbai.i would like to get these kind of stories to the outer world.please do contact for any further details that i can provide and please suggest me some ways of getting my item released form those stupids.
Thank you

i did a speed post to kolkta frm secunderabad where im posted now a days.
i was told tht i will be delivered within two to three days.but after six days also it was not delivered.
when i tried to know its status, online it showed no info.then i traced out number of the manager of speed post of howrah circle, but thn also either no one picked up the call or said its out of their jurisdiction or gave a other number to call.
thn a chap gave me the number of garia post office where i was told blatantly its'lying there'
but no one is thre to deliver it.
they told me again tht it will be delivered next day.
today its the seventh day still its lying there only due to shear neglegence. today also i called up i was given the same old answer.

my article is EE[protected]IN.
address to be delivered is:
Mr Shoubhik Bose,
C/O Mr. Kalidas Mitra
'B' groundfloor, Pritha appartment,
482, Mahamayatala,
Mondol Para,
Garia,
Kolkata-84



my address is:
Lt.Abhishek Biswas
22/3, E CO
Single Officers Qtrs,
M C E M E
Trimulgherry
secbad 500015
andhra pradesh

Sir,
I have received an empty, half opened packet, delivered at my doorsteps on 11th Feb 2009 at 1 pm. The delivery is from Mindark, Sweden, and was supposed to contain a SEcurity Access Card, and two Card readers.
When I approached the Postal department with the issue, it was absolute non-cooperation. Verbally they informed me that, as it was an ordinary post, they have no responsibility regarding the missing contents. Does that mean that, India Post is authorised to steal anything sent by ordinary postage?
As the contents are vital security material, from a foreigh concern, it is utmost important for me to get it back. Please help.
Thanking you,
Yours sincerely,
Sudipto Sarkar