[Resolved]  Red Bus. In — Exorbitant rates & Cheating

I have booked a ticekt via Redbus.in from Coimbatore to Chennai for 25/10/09.
From the options available, I chose Sangita Travels Ac 2+2 Seater for 750/-.
The rate was too much considering the train rates (3rd AC even)

But what was all the more disappointing was, by charging Volvo rates, the bus which was available was a decade old Leyland with very bad suspension ( It was not Sangita Travels- It was Sam tours and Travels)

The ride comfprt was very bad ( In was in the rear most seat ). The Ac split openings was not working. The controls were not working. The chilled air was folowing in. The seats were making creaking noise. The push back controls was not working. The vibrations and engine noise was way too much. The jumps experienced in the back made me awake all night.

i never had such a bad experience with any of the buses like this.
This infact helped me develop a cold which in turn transfigured to a mild fever and kept me out of office for 2 days. Apart from the financial loss that i sufffered, i had to keep myself away from office also for 2 days which was led to my loss of productivity.

I request the concerned to look into this and stop the service of the bus. Infact all the passengers in the bus shared the same opinion and I represent all of my fellow passengers.

this is nothing but cheating the hapless customer.
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Aug 13, 2020
Complaint marked as Resolved 
 
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