[Resolved]  Redbus — no response on query

Address: Ahmedabad, Gujarat

Sir/Madam,

I Rahul Gangal,have booked a ticket from red bus from Ahmedabad to Jaipur.
It was of Seema Pooja Travels.
The date of journey was 25th October,2011.
The boarding point was Naroda , near S T workshop,Ahmedabad.
Boarding time was 10.15pm.
PNR number SPNKPY[protected].
Ticket number TDB[protected].
It was non ac sleeper bus,i have paid rs 700 for that ticket.
I want you take it consideration that i was standing at the stop at 9.30pm.
No bus came there of seema pooja non ac in which i booked ticket, and if came they didn't even bother to stop the bus and pick up the passenger.
i waited till 12.30am there at naroda bus stop.
i called someone in seema pooja travels,he told me that other bus coming behind you sit in that bus,i sit in that bus but there was no seat available in sleeper not even in sitting.
The conductor in bus told me if you want to travel you have to travel like this no seat will be alloted.
I came down from bus, and let that bus to go.
I called Mr ashok,the owner of seema pooja travel,he told me,my money will be refunded,but still didn't get any response.
Then i booked flight at 9.35 in morning to jaipur of rs 4950.

Now who is responsible of all that?
Who will pay for the ticket extra which i have paid for flight?
Who is responsible for harassment which i faced on that day?
Please do take some necessary action agaist them

rahul gangal
assistant manager
icici bank
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

pooja and seema travels — Providing improper ticket

Dear Sir,

We have booked ticket in pooja and seema travels from Kota to Ahmedabad in Bus no. 6667 for sleeper.
and they assurred us to reach ahmedabad by 9:00 A.M. next day. But they dropped us at Udaypur at 7:00 A.M. from there we took another bus in which even we could not get aseat to sit. As far as i think about bus for which ticket provide to us did not have permit for Gujrat. we had an examination sheduled at 9:00 A.M. but we reach there by 01:00 P.M..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3924
    Pending
    279
    Resolved
    2493
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR