[Resolved]  Redbus — DOUBLE BOOKING - TRAVEL WAS NOT ALLOWED

Address: Bangalore, Karnataka

I have booked ticket with RebBus from Ernakulam to Bangalore on May 8th.
When the bus came in, bus operator told that the same seats were booked by somebody else and there are no seats available. The seats that I have booked had been booked by somebody else as a double booking.
And I was not allowed to travel. I called up RedBus customer care and got a response that my seats were confirmed. But when I explained the situation, I was told that he will call me back and there was no action item on that. I returned back Bangalore and submitted a complaint in RedBus and sent emails to RedBus Support. There were no response or no action item on this complaint.