[Resolved]  Redbus. Co. In — Mis-lead/ wrong booking

Address: Andhra Pradesh

This is as per the tele booking did by Redbus.co.in - Ph. - [protected] by Ms.padma and confirmed the order thru' Order No.-1902142, today for the below trave:

Mr.Santosh Upadhyay 31 M HYD to Bangalore Kesanani A/C Sleeper Rate 779/- dep. 18:15 Hrs. seat U12 UB

And after the booking and payment made thru credit card she said that the ticket will be send to my mail in few minutes. Even after few Hrs when I didn't get any confirmation, then I called the red bus call center for confirmation and I was informed as the server is down the mail will be forwarded in half an hour.

Again following us I was informed that my ticket is not confirmed due to some error and some one else is given that seat.

As informed to the agency, I am leg patient and had undergone ACL Legment surgery and under medication, need to be in bangalre before 9:00 am tomorrow for the review.
Secondly, I cannot seat and travel for long Hrs due to my knee positions.

last but not the least I donot have excess money to just spare and wait for their refund for 7 days as specified by Ms.Padma (Red bus agent), for your mistake and mis-lead/ booking made by them