Dear Sir,
I had booked AC bus tickets for Haridwar to Delhi dated 12th June,2011 Night for 4 persons amounting Rs. 1900/- through your company with seat nos.27,28,29 and 30 of Empire Travels ( Ticket Nos. TD6X94973288 and TD6X[protected] for boarding at Haridwar at 11.59 PM. However, on the afternoon of 12th June,2011 it was informed over phone that the said Bus can't enter Haridwar that day and we have to board the Bus from Dehradun on the same day at 09.30 PM. I was with my family at Rishikesh as per our plans and it was impossible for me to manage to come back to Haridwar, take luggage and go to Dehradun and reach there by even 10.00 PM as I was to come back at haridwar by 9.00 PM. Moreover, my request of adjusting my journey to next date was also not entertained. Subsequently , I was forced to book tickets from other Travel agent and return on next day i.e., 13th June,2011.
I now request you to kindly arrange for refund of my money for the journey which I could not make due to none of my fault as the same travel agent on 12th Night at 10.00 PM confirmed my inability to board the bus and after that allotted the seats to other passengers.
Thanking you,
SANDIP GHOSH
Mob. NO.[protected] Was this information helpful? | 
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