[Resolved]  Redbus — Money Not Refunded

i have booked 4-tickets delhi to manali on 25/5/12 new himachal holidays tour from direct red bus office at karol bagh delhi.i have suffered many problems 1-i have to waited the bus stop for 3hours bus standing time was 6pm but bus reached 9pm i have to do many calls at your customer care no but not attended.then i call bus operator many times but not any response.i have booked the bus volvo semi sleeper but bus which reached simply ac bus seats are in very bad condition. then i called to head of the red bus mr. Vijender his mobile no. is [protected].we leave the bus but he request us to copreate with the bus. it is due to some problems in volvo. when we reached around mandi the RTO stop the bus and asking for papers of the bus but the driver has not complete papers. The bus has stopped there for 3 hrs. we call at Vijenderji many times he told us that we will return your difference amount after journey. we returned from there on 30th of may. i called at your customer care no. and request but no response.after that i called to Vijenderji. he said that call tomorrow with all details. we will transfer your refund amount in your bank account.after that he has not received my any call.after that i have to go somewhere from office tour and i returned from there on 20th of june. then we called but not recieved then i sent sms if now you not attend my call i will file this case in consumer court.then next day i call him and he attended my call and suggested me to send mail at our website then you will get your amount in your a/c my a/c no.is[protected] icici bank please solve my problem as soon as possible thank you your sincerely tarun khanna a-1/68 g.f sector-6 rohini new delhi.

i cancelled a ticket on 10th may 2015, the refund amount was Rs. 1260.i called the customer care, they said it will be refunded within seven working days, but its been 9 days and i have not received my money.i called the customer care two times, but they always say it will come soon.i dont know what to do now.please resolve this issue as soon as possible
name- krishna jha
ticket number- TH[protected]

very bad, red bus is very bad, close this company, government should stop this redbus from operating its services

We tried booking through redbus.in on 8th june 2015 for Anand Vihar to Kanpur in Volvo departuring at 10:30pm on seat number 37 and 38. Payment of 2386 was deducted but no ticket was issued. However we got the ticket booked thorugh our ticketing agent later on but our money deducting in early failed transaction with trransaction ID: 52492087 was not refunded till date. No customer support line picks up any call. We have got frustrated calling them again and again but no call pick up. They are just fooling us by providing us such numbers which have no support. We want our Rs 2386 refund.

Kindly support to get it back.