Redbus — Support Team

Address: Chennai, Tamil Nadu

Hi,
I am genuinely a well wisher of your company and have been able to use your service a couple of times.
It is very good in all the aspects but am sorry to say, The refund process is not up to the mark. In spite of several reminders and phone calls, the support team approach is unprofessional. I had a very bad experience. Have still not got my refund. You guys need to check and work seriously on this segment. Even the government department refunds do not take so much of time.
All I have got from your support team is unacceptable excuses. Honestly the support team is only supporting your company and not customers. This experience have left a bitter taste and I would definitely not want to travel again through you.
Wishing you a good business and a good future.
Prashant