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yes it's fact
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I have reserved a ticket from Chennai to Trichy on 11/Jan/2013 at perungalathur Redbus booking point. I had a very very worst experience with the service. The Redbus agent(Name Mr.kalaimani) booked me the ticket on RAJ travels. On the day I was waiting at perungalathur bus stand and called the RAJ travels, but they never picked my phone and left out without picked or informed me . I complained to Redbus office at 11.45 pm, but they never respond to me and finally gave a me mobile number. I contacted the new person (His name is Mr.Sankar, I don't know his designation). He was also not responded properly.
At last they were asking me to come next day(12 jan 2013) day morning to get refund. But when I went to there, the office was closed. I was waiting 2 hours and called them. Mr. Kalaimani picked the phone scrolled me and told that never refund the amount.
At last never went to my native for pongal and lost RS 770.
At last they were asking me to come next day(12 jan 2013) day morning to get refund. But when I went to there, the office was closed. I was waiting 2 hours and called them. Mr. Kalaimani picked the phone scrolled me and told that never refund the amount.
At last never went to my native for pongal and lost RS 770.
Mr sivasubramanian1978
please read the terms and condition carefully before purchasing any thing.
Thank you.
please read the terms and condition carefully before purchasing any thing.
Thank you.
The timings mentioned on RED BUS are absolutely wrong mum
I traveled by OMER travels and the timings on site stated pick up at 10:00 PM near Paradise Circle(Hyderabad) and drop at 11:00 AM Sion(Mumbai)
But the bus arrived at 10:45 PM and crossed Pune 12:00 PM I am still in the bus waiting to reach Mumbai
When I asked the staff about the daily he frankly stated that the bus never reaches Mumbai at 11:00 AM this is just stated in the website
As a customer I feel cheated by this type of wrong publication of information
P.S : I have read the T&C of RedBus
Is it not responsibility of RedBus to inform people of the actual facts and not just post the timing stated by the travel agent
I traveled by OMER travels and the timings on site stated pick up at 10:00 PM near Paradise Circle(Hyderabad) and drop at 11:00 AM Sion(Mumbai)
But the bus arrived at 10:45 PM and crossed Pune 12:00 PM I am still in the bus waiting to reach Mumbai
When I asked the staff about the daily he frankly stated that the bus never reaches Mumbai at 11:00 AM this is just stated in the website
As a customer I feel cheated by this type of wrong publication of information
P.S : I have read the T&C of RedBus
Is it not responsibility of RedBus to inform people of the actual facts and not just post the timing stated by the travel agent
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