[Resolved]  Sun Direct — No customer care and channels activated but not coming

HI I have sun dirrect DTH. From Day 1 i am having issues. TYhey never pick the phone at cust carre. their distributors also same. Recharged for set max and it was coming. all of a sudden channel shows as scrambled. 2 days without IPL.. i have enogh balance to recharge but and it was recharged only on 19th of april. they have stopped the service on 1st May. Donno who is going to help. But NEVER SUN DIRECT IN FUTURE.
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Aug 14, 2020
Complaint marked as Resolved 
 
5 Comments

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SMT NO.[protected]
This channal did`nt come
your Box is not working and replasment is very slow, service is very low, Recharge activetion problem
sir siganal not avaialble is calledmainly saphathigiri channael
I am the customer of sundirect since oct 08. I have taken 999 plan with free 10 months subsription and which is completed in Aug 09 soon after recharted with Rs. 133/- then after i am not able to watch Sundirect regional channel ( Telugu - Jemini, Teja, Jemini music, News ) . I have complianed (Complaint No. [protected] ) somany times to customercare but there is no positive action.

SUN DTH — Not activated the Free Channels

Hai, I am Ganesh . My Sun DTH Smart Card No : [protected]. They informed about the new offer –do the recharge Rs.655 for 6months & get world cup TV free. I done an recharge on 16th Feb 11 for Rs. 655 & i called the customer care to activate the special offer on 17th feb Ref No : [protected] . They done recharge for 6 month validation not for world cup tV. Again i called twice & asked for the same , they said that it will activated with in 2 hr. I made an complaint for not appearing the Free world cup TV My complaint Ref No : [protected]/[protected]/[protected] ....etc still now i not received the proper reply from any body.

This is the WORST CUSTOMER SERVICE . this is my 2nd scenario with SUN DTH .


Thanks & Regards
Ganesh.E
Mobile No : [protected].

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