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Updated: Jan 2, 2025
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Good! Sun Direct values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Sun Direct step up their efforts to fully resolve all complaints 👍
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Sun Direct Phone Numbers

Toll free
1800 103 7575
414
223
1800 123 7575
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Phone
+91 76 0101 2345
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+91 43 1443 9959
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+91 48 44439959
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Sun Direct Website


Sun Direct Head Office Address

73, MRC Nagar Main Road, Mursali Maran Towers
Chennai
Chennai District
Tamil Nadu
India
600028

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Additional Sun Direct contact information

Nodal Officers

Regional Customer Care Andhra Pradesh +91 40 3940 7575 Bihar +91 61 2394 0757 Chhattisgarh +91 77 1394 0757 Delhi +91 11 3940 7575 Gujarat +91 79 3940 7575 Haryana +91 18 4394 0757 Himachal Pradesh +91 17 7394 0757 Jharkhand +91 65 1394 0757 Karnataka +91 80 3940 7575 Kerala +91 48 4394 0757 Madhya Pradesh +91 73 1394 0757 Maharashtra +91 22 3940 7575 Orissa +91 67 4394 0757 Punjab +91 17 2394 0757 Rajasthan +91 14 1394 0757 Tamil Nadu +91 43 1394 0757 Uttar Pradesh +91 52 2394 0757 West Bengal +91 33 3940 7575

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Sun Direct Overview

Latest complaint re-installation of dish complaint registration : cw250102011261 has been filed on 02/01/2025. Latest Resolved re-installation of dish complaint registration : cw250102011261 was resolved Jan 2, 2025. Sun Direct ranks as the #7 most complained about among Satellite, Cable DTH TV.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Sun Direct. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved complaints

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Resolved
re-installation of dish complaint registration : cw250102011261
Resolved
Regarding Pack Activation
Resolved
Regarding two time payment on same smart card number

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AFTER RECHARGE IMMEDIATE ACTIVATION
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Recent Sun Direct reviews & complaints(2482)

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L
LoganSJ
Jan 2, 2025
Jan 2, 2025
This thread was updated on Jan 2, 2025
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Sun Direct — re-installation of dish complaint registration : cw250102011261

Hi MR/MRS,

I myself Loganathan and my registered mobile number is [protected].I am residing at S.Peiyapalayam, Tirupur district-641607

I am writing this mail to bring your attention to the issue that I faced today.

I opened a ticket SR[protected] yesterday, for the relocation of dish. I was informed about the fixation fee as Rs.250 and additional material charges by the sun direct customer service.br...
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R
Rk_Singh
from Panchkula, Haryana
Mar 21, 2024
Mar 23, 2024
This thread was updated on Mar 23, 2024
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Sun Direct — Regarding Pack Activation

I recharged my Sun Direct Set Top box for 3 months with a recharge of 477 (Including Tax) as mentioned on their website as well as Sun Direct App, after that Once I connected with Customer Care they said This recharge is Invalid, we can activate your pack for a month but we can't activate it for 3 months, then I said in that case return my Money to my account. As I recharged Online so it won't be difficult for them to return. But they denied....
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S
sathiyan_r
Mar 5, 2024
Mar 8, 2024
This thread was updated on Mar 8, 2024
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Sun Direct — Regarding two time payment on same smart card number

Hi,
I had recharged the smart card number [protected] on 2nd March for 241.5 rupees (1 month). But that time payment is processing upto 1 day. So I decided to recharge one more time for the same smart card number. I recharged 239 rupees again by dth dealer on 7:34 am. The payment which I made on 2nd March is on processing stage today 4.30 pm. After that I received a message from that recharge was successful. I need a clarification...
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