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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
I have recharged my sundirect sd for Rs155 on 26.5.14 using HDFC online banking. my transaction id is 19700345. that amount was not used to recharge my dth account nor was it refunded into the bank account.
Smart card no - [protected]
Name - Maria christinal
During the past three days i have spoken with about 7 of your customer care ([protected]) associates, there were very unprofessional, lethargic, unaware of simple logic that HDFC bank has an option in its net banking to recharge DTH services.Among the 7 two of your associates Namely SHIVA and AJAY could not provide proper customer service that they went to the extent of disconnecting the call during the conversation.
The customer care office is from trichy is what the information we got from one of your associates.
If you people are not able to resolve customer problem Kindly shut it down.
Very bad, pathetic, damn poor service. I am working in public sector I'll not suggest any one to buy this product.
take some action else u will shut down soon!!!
Regards
Bharath
[protected]