[Resolved] Sun Direct DTH & Rechargeitnow.com — paid but not Recharged

Jayashreechaks

Feb 8, 2012

Address: Chennai, Tamil Nadu

Hi,

I paid Online through www.rechargeitnow.com for SunDirect DTH recharge for 5 months for Rs 1100. Amount is deducted in my account, but still its not recharged, DTH is disconnencted, both rechargeitnow.com is not responding and sundirect is also not helping. Without connection we are finding difficult and has lost my amount too. Why do I need to wait for refund, when thsy give option to pay through rechargeitnow.com.
Want a strict action againt these two culprits. subscriber ID: [protected]
Thanks,
Jayashree Chakravarthy

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Aug 13, 2020

Complaint marked as Resolved

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Comments

RechargeItNow Customer Care

from Bengaluru, Karnataka

Feb 8, 2012

Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs.100 & Order id-R[protected]) has been processed from our end on 8-2-2012 and should be credited to your account within 5-7 working days.

Regarding your query, this is to inform you that the refund for your transaction (Rs.1000 & Order id-R[protected]) has been processed from our end on 8-2-2012 and should be credited to your account within 5-7 working days

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com