Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
24
Pending
0
Resolved
16
+91 11 2620 7171 [New Delhi]
+91 22 3067 1400 [Mumbai]
+91 80 0440 1456 [Customer Support]
611, Paharpur Business Center, 21, Nehru Place Greens, New Delhi, Delhi, India - 110019
Symantec — Order I did not place
On, Oct. 26, 2009 64.99 was taken from my acct. twice by your company. I have not ordered anything from you and as a matter of fact, I had called you 1 month age and asked that my current static as a customer be canceled due to the lack of a computer. Apparently the protection I did have with Norton and Symantec did not catch the virus that attacked and distroyed my mother board while under protection from your company. On that membership I still had 6 months left. Now, you have charged me for 2 more memberships I did not order.Please return my money to my checking account and cancel these un athorized transactions. If this is not back into my acct by the time I fly home tomoorow I will be filing an idenity theft complaint with my police dept and naming your company as the thief.
Sincerely,
Diana R Serna