Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Reading for consumption of electricity is recorded by monthly and billed. Due to tariff hike when consumption exceed one slab the whole consumption is charged on the next slab rates. For example if bi monthly consumption exceeds 500 kwh total consumption from unit 1 to what is consumed is charged at Rs. 5/50. Under the circumstances it is necessary that reading has to be taken at regular dates Nd not as per their convenience. Apart from this reading taken is not written in the meter card as required and amount due also is not communicated. When asked the concerned person says that the information can be had from TNEB site. Funniest part is it is not uploaded. It has to be done within five days of taking the meter reading and next fifteen days is for time for effecting payment
TNEB forgets that a bill is necessary since there should be a claim for every payment and without a claim a payment cannot be demanded legally
Any amount of representations requests etc has not produced any effect. Only in GOVERNMENT
we have to beg bribe to make payment. This is the case for any taxes of state government. TNEB issue is at Gowriwakkam. Chennai south circle.

TNEB NO:[protected]
AMOUNT Rs:90


I PAID TNEB BILL THROUGH TNEB ONLINE PAYMENT.THE AMOUNT WAS DEBITED IN MY INDIAN BANK ACCOUNT.BUT THE AMOUNT WAS NOT CREDITED/NOT PAID TO TNEB.
THE INDIAN BANK TRANSACTION NUMBER IS:[protected].
WITHDRAWAL TRANSFER / TNEB / [protected] / TRANSFER TO[protected]
PLEASE HELP ME....

DEAR SIR

IN MY HOUSE THE ELECTRICITY METRE READING IS NOT WORKING PROPERLY, IT IS GIVING A WRONG READING AND EVERY MONTH EB BILL IS COMING MORE THAN MY CONSUMPTION, THIS MONTH RS 6928 WHICH IS NOT ACCEPTABLE,

CONNECTION NUMBER :[protected]
ADDRESS

26/31 NEW STREET, NELLIKUPPAM 607 105 CUDDALORE DISTRICT
PHONE [protected] LANDLINE[protected]

TKS

TNEB service No.[protected].

I used to pay Electricity Bills using the TNEB online portal - TNGEDCO. For the past few days when i login it shows the due amount. but when i click the payment check box it shows status processing bar & finally it comes as RECORDS NOT FOUND

Please check the website & do the needful...

I am a resident of Pillaiyar koil lane, Velachery. For the past 3 weeks, we are facing very bad power fluctuation and voltage drops here. We are using double booster stabilizera for AC. Even after that, there is no difference. The basic electrical euqipments like fans, lights are also not working. Even the mobile chargers are not working and spoiled due to this. Request TNEB to take necessary steps IMMEDIATELY to solve this problem.

Expecting your kind consideration.

Regards
Nanditha

P.S.: I have complained regarding this to the AE at this number: [protected]

I am making my electricity bill through online transactions from tneb webpage.. when i login my user name and password it states that, "no records found " for my account.. iam using this for past 1 years and no details are found on my account ie., the added customer numbers are completed erased and no new customer number can be added as it displays "invalid customer number".. take up the necessary steps as possible..

fix transformer for kallikuppam first main road now they using from the first only one transformer for more then its capacity it gone we reciving very low voltage Low Voltage/Voltage fluctuation Low Voltage/Voltage fluctuation and ups and down every time we reciving only 130-150ac volt it is shame of the electricity department when we asked ai also not responding still yet same dialog we fix tranformer in next week how many weeks gone like this from past years now again same even fan also not running now days fridge not working even we cant use water motor to fill water tanks we should see weather it is running r not r it well burn out bcoz of low voltage address if kallikuppam first main road MuthamilNagar, 1st main road eletricity department and ai is not good there plz take necessary action on it...

CONSUMER NAME:K.JALALI BEGAM
CONSUMER NUMBER: [protected]
Phone: [protected]

One of my Relative have complaint against TNEB.

When the Meter reader visit our house for reading during 6th April, he told to the housemaid that "the meter is not running and the as per the Office computer we charge for 390 Units."

When I checked the meter, it seems it is not running since December. But the meter reader had adjusted reading and was billing accordingly.

Most probably the meter reader did not visit the house during December, February and had wrote the reading as per his wish.

As per them

6th Feb the reading is 3350 and was charged for 80 units.
6th Apr the reading is 3350 and was charged for 390 units - and wrote the remarks as Defective Meter.


But as such the Meter had stopped at 3270 units.

No A/C in the house and only 2 people are staying the house.

2 years back the meter has been replaced by them (Feb 2011)

Again the complaint from their meter and due to their fault we need to pay the extra.


Khaja Moyenudeen - [protected]@hotmail.com
[protected] - [protected]

my self from318, pillayer koil street, sazanganur post, sazanganur, villupurm , tamilnadu.
We have the problem of low voltage in my house and to my neibours.
It is very difficult in the summer season. Already there is a power cut for 6 hours a day, the remaining 6 hours we have no proper power supply.

Because of this problem we are not able to use house appliances which works in current.
In night time we cant able to see any materials in my house clearly because of low power. and more problems.

Hi,

I am living in VijayaNagar, Velachery, Chennai last 1 year 3 months. I am trying to pay my EB bill in online all the times as they are trying to provide a good service. But to pay the bill in online, every time I have to visit TNEB office in velachery with meter reading and I have to request them to add it in online. After that I will pay in online.

Every time they are giving very good reasons liken no enough resource to take the meter reading, server is not responding, meter reading machine repair and so on.

Better they can stop online payments and once every thing ready, again they can provide online bill payment. I need to know, the reason they are giving is correct or not???

Even I told them, if you are updating data in online, you will get very less people visit to TNEB for bill payments!!!! but no response.

Thanks,

Prasanna
[protected]

This is kandasamy from pallakattu thottam,d.kumaraplayam, nallamplayam post, dharapuram tk,tiruppur dt.

I have submitted application new service for my new home before 4 month, i paid amount 18000 rs before 2 months for materials. Koluthuplayam JE and dharapuram AD all visited my place and everything is ok, but i am not able to get anything from them, any response also i am not getting..No Action taken..everything is on hold. also i gave 2000 rs cash to them when they visit.

Dear Sir,

Recently I have shifted my residence to Ranga Nagar Extension, Keelkattalai, Chennai-600 117. From that day (Oct 2012 ) till now the power shut down time in our area is 4-6 pm. The cycle has not changed so far only in our locality....i wonder how is that possible...also they cut power during late hours [protected]@ night & we get back power only the following day morning by 8 am or 9 am. this is almost a routine in this area...as usual the EB Office landline no. nver work or it is always busy...but never a customer get a chance too speak but still the line is busy... i don't know you will take care of these... Its just waste of time but still i would like to share my views.... & grievance

Regards,
Mrs.Sharanya Rajmohan
Resident of Keelkattalai-117

Tamil Nadu EB (TANGEDCO) has complaint monitoring system. but that website itself not working.
If we click the submit button after filling all the details, it throws Database not found error page.

Hi I am residing in Gandhi Nagar 1 st Street - Guduvancehri. and its 1.30 am where ny child age around 1 year is crying for air, ( fan is nor running due to voltage drop)
I am born and bought up here and its almost 34 years now.

In My Area ( Gandhi Nagar) i face frequent power cuts, If power is not available that is beyond our control,
But whenever there is power we face low voltage, where fan will struggle to rotate and motors for pumping waters will not running.

We face this issue frequently in our Area, Could there be a solution ?

I know that full Tamil nadu is facing power problem , but if there is power, can that be distributed without any voltage problem.
We have requested TNEB - Guduvancheri many times to install a Transformer in Gandhi Nagar 1st Street, but they remain deaf.


Now I have my child at age nearing 1 year, and my child is crying for air but the fan is struggling to run ..


TNEB staffs please help our locality to be use our electricity Utilities without Flauctions and voltage problem.


Regards
Raj

Sir/Mam,

I would like to bring to your attention that I have been overcharges as the current consumption reading has been wrongly noted.

The meter reading as of 03/04/2013 shows 2980 where as I have been billed as below.
Please advise on how to get this reversed as the payment date is nearing.



Assessment for the month of 03/2013
Service No : [protected]
Consumer Name: M.ARUN KUMAR
Address : 193/6-B(Casa Crande)Thambaram To Velachery Main Road(Opp) Asan College Bu
Tariff : LA1A Phase : 3 Assessed Units: 1330

Bill date : [protected] Due date:[protected]

[protected][protected][protected][protected]
CC Charge Fixed Cost MD Penalty PF Penalty E-Tax Amount
[protected][protected][protected][protected]
6572.5 40 0 0 0 6613**
[protected][protected][protected][protected]

Thanking you

Ramasamy.S

p.manonmani, gudiyattam town ,,enna solradhu ivangala paththi, naanga pudhusaa veedu katta porom engaloda current connection cut pannunga innu solli 20/3/2013 date la full cost paid pannom innum endha responsible illa ivanga kitta irundhu ,, ivanga vaelai seyya maamool kudukkanum kandippa adhuvum sollittu vandhuttaen vaanga vandhu connection cut pannittu 200:r: rupees vaangigannga innu appuramum nadavadikkai edukkala , middle class people edhuvum panna mattaanga inu ninaippu ivangalukku government job kidaichcha udanae ellaarukkum thalayila kombu mulaichchidudhu ivanungalukku , avanga vaelaiya seyya lancham kudukkanum ,, appo tn government ivangalukku salary kudukkaradhae illaiya , idhukku maelayum edhuvum panna mduiyaadhu , je kitta complaint kuduththa aforeman poittu paarkka solraaru , foreman kitta kaettaa neenga je poittu paarungannu solraaru enna elavu ivnaunga kitta pannuradhu innae theriyala

From
S. Srinivasa Rao
Plot No. 19, Door No. 3
Lakshmi Nagar 1st Street
Adambakkam, Chennai – 600088
Ph. No. [protected]

To
The Asst. Engineer
TNEB
CEDC / SOUTH
VANAVAMPET
CHENNAI

Sir,
Sub : Difference in Meter Reading – Regarding
Card No..[protected]
Consumer No. [protected] – Name – BRINDA AND K VENKAT RAO

I am a tenant residing at the above mentioned address since November 2012. I would like to bring your notice that there was a difference in the METER READING taken on 13.03.2013. Meter reading shown as 37370 on 13.03.2013 and Meter reading shown as 36950 as on 12.01.2013 (i.e., last meter reading), So, the total units consumed last two months is 420 units ONLY.

Please note the following points.

Our house owner already paid an ADVANCE PAYMENT OF EB BILL FOR Rs. 900/- and it was deducted every two months as per units consumed.

In January 2013, the meter reading shown as 36950 ( on 12.01.2013) and total units consumed calculated as 390 units. For this, Amount to be paid calculated as Rs. 1000 /- and We still has a balance amount of Rs. 289/- in Advance payment.
So, I paid the difference amount of Rs. 711/- (Receipt no. PGCAXI[protected] through online payment.

But, in this month reading, the difference o[censored]nits consumed calculated from the meter reading calculated on 12.07.2012 (SIX MONTHS BACK) and the total units CALCULATED AS 1100 UNITS. So, I have to pay excess amount for units which already paid/adjusted during last six months.

So, I kindly request your goodself to do the needful.

Thanking you

Your faithfully,



(S. SRINIVASA RAO)

It is very disturbing and annoying to face reality in a place like Madipakkam, my house where iam rented is situated exactly 100mtrs from TNEB office, but still everyday in the evening my fan itself is not working properly cos of low voltage, having been escalated the issue by email even to CM cell, i didn't get any response, I have been repeatedly calling 155333 EB 24hrs service but still issue is not solved for which my entire family is undergoing suffocation at night and my kids are not able to get up at time in the morning, I very well understand the power shortage, but not even a fan could run and the power is provided for TV is really disgusting, I would appreciate if anybody can help in this regard !!!

Dear sir,

Thank you very much for your action taking for my previous complaint..
My name is S. Victor Sebasti, My contact number is [protected], am working in a private concern
My current complaint is on TNEB, Parniputhur Office, Mangadu Post, Sriperumpudur taluk, Kancheepuram district, Tamilnadu.
My EB Consumer number is[protected] am a tenant, My house owner Name is Mr.Balasubramaniyan. EB Connection is on his name only.
Actually in my area every 21st of the month Meter reading is taking by respective person, but for february month to my all neighbour homes meter reading has been taken, but not taken to my hom,
So I have called to the J.E contact number that is [protected], and told about meter reading not taken, and asked to update in online, but he said it is not possible, so come live to office and need to tell reading at the office,
So I sent my wife to EB office and she went there and told EB reading to the officer, He noted down in a notebook. and said that he will update online later, and he noted down in my EB Card also, From my home there is no more transport facility, so my wife went by walking only for more than 7 kms.
But still reading not yet updated in my account, so today also I have called J.E and said about my problem, but he is telling to come again to EB office and need to tell the reading., I asked them to update, because need to walk 7 kms, but he is not responding, he is telling "we dont update, come to office"
Kindly take a necessary action and pls tell him to update my Reading That my EB reading is 690.00 unit
Thank you

Sir
I have constructed a new apartment with 10 individual 2BHK flats, I approached the corporation for the tax assessment, As the whole apartment belonged to me the Corporation officials assessed the tax for each floor with and they gave three assessment orders ( one for each floor). Now When i approached the EB officials they deliberately refused to give ten induvidual service connections stating that one connection will be given...