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Today I also met with same incident. I got my battery replaced at Aundh, Pune at 100 Rs. I was really shocked. If you are charging this much for a battery replacement, you should first clear it with the customer. I have never done a battery replacement beyond 35 Rs/. The battery cost used to be 30 and they took 5 Rs/. extra for the servicing. But this is really embarrassing. Please do something.
Reply
Dear,
Today i gave my Titan watch for Battery change to Taratala(kolkata West-Bengal) Titan World service centre, they charged me 356-/
battery charge-56Rs Service charge-150rs. & 150rs as SUB charge.
i don't know why this people is doing all this, please look into the matter seriously,
Adv Dilip Mondal
High court
Kolkata
West Bengal
Today i gave my Titan watch for Battery change to Taratala(kolkata West-Bengal) Titan World service centre, they charged me 356-/
battery charge-56Rs Service charge-150rs. & 150rs as SUB charge.
i don't know why this people is doing all this, please look into the matter seriously,
Adv Dilip Mondal
High court
Kolkata
West Bengal
Hello from Canada.
I am an Indian in Canada and a watch collector. I have almost every top end watches INCLUDING Titan. I have all Titan Edges. The problem I face being overseas is that whenever I need to replace a battery, I do not know as to which number/model battery does it take? Can you kindly help please. The mail address is [protected]@gmail.com
Best regards to Titan.
I am an Indian in Canada and a watch collector. I have almost every top end watches INCLUDING Titan. I have all Titan Edges. The problem I face being overseas is that whenever I need to replace a battery, I do not know as to which number/model battery does it take? Can you kindly help please. The mail address is [protected]@gmail.com
Best regards to Titan.
Dear Chandan S. Ghosh,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Chandan S. Ghosh,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
Titan octane watch battery replacement cost @kolkata?
Titan Company Customer Care's response, Nov 7, 2016
Verified Support
Dear Sarkar,
Steve here from the Customer Relations team. Always here to help!
We understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for any difficulty you have faced and we want to reach out to our service center.Here is the website to find the location ( http://www.titan.co.in/control/store-locator )
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
We understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for any difficulty you have faced and we want to reach out to our service center.Here is the website to find the location ( http://www.titan.co.in/control/store-locator )
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve
Hi Titan,
Today I just changed my watch battery.
Got shocked seeing the bill.
Battery charge is 50₹ and service charge is 140₹... Hows this even possible.
Attached bill for your. Reference.
Thanks
Lalanashree
Today I just changed my watch battery.
Got shocked seeing the bill.
Battery charge is 50₹ and service charge is 140₹... Hows this even possible.
Attached bill for your. Reference.
Thanks
Lalanashree
Hello
I am from Pune I have I visited Titan showroom chinchwad to replace battery of my Titan edge.
I received a bill of RS.150/- and they charge me 327/-
Attach bill for reference.
Hemant Bhanudas Sonorikar
[protected]@live.com
[protected]
I am from Pune I have I visited Titan showroom chinchwad to replace battery of my Titan edge.
I received a bill of RS.150/- and they charge me 327/-
Attach bill for reference.
Hemant Bhanudas Sonorikar
[protected]@live.com
[protected]
Hello Titan,
I have to change battery for 2 Titan Raga and one Xylus. Since service charges and GST is heavy for changing battery. Let me know, whether Titan charge service charges separately for all watches or I have to pay only one service charge for 3 watches.
Vijaya Rajasree
[protected]
vijayshree.[protected]@gmail.com
I have to change battery for 2 Titan Raga and one Xylus. Since service charges and GST is heavy for changing battery. Let me know, whether Titan charge service charges separately for all watches or I have to pay only one service charge for 3 watches.
Vijaya Rajasree
[protected]
vijayshree.[protected]@gmail.com
I had the same experience. Taken my 4 watches to Titan showroom Anand, Gujarat.
Among those 1 was Titan, 1 was fossil n 2 were sheen.. for Titan watch they charged 251 for battery replacement n for other 3 they charged 380 rs each.. I ended up giving 1391 rupees for 4 batteries n got bill for battery of Titan watch only.. it's just too much..
Among those 1 was Titan, 1 was fossil n 2 were sheen.. for Titan watch they charged 251 for battery replacement n for other 3 they charged 380 rs each.. I ended up giving 1391 rupees for 4 batteries n got bill for battery of Titan watch only.. it's just too much..
hello titan
i own Titan Edge watch.
I took it to the Titan store for battery change .
it has always been a functional watch.
in addition to the charge of the battery the store wanted rs 2800 for servicing it .
Please contact me at[protected]
i own Titan Edge watch.
I took it to the Titan store for battery change .
it has always been a functional watch.
in addition to the charge of the battery the store wanted rs 2800 for servicing it .
Please contact me at[protected]
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