[Resolved]  Travelocity — Non refund of money

Travelocity — REFUND OF MY MONEY

I have booked 2 airline tickets from this website as they were cheap!!!. But there were sum changes in my travel dates so i cancelled both the bookings and on cancellation i was assuredby the company that i'll be getting the refund within 5-7 business days. But I haven't received any credit from them as it has been almost 23 days..
I would say VERY VERY VERY POOR CUSTOMER SERVICE!!! THEY ARE NOT RECIEVING THE CALLS EVEN NOR REPLYING TO THE MAILS..
IF ANYONE CAN HELP PLEASE DO SO..
My contact no is [protected]

Travelocity — NO REFUND

i have booked a airline ticket from this website as it was cheap!!!. But there were sum changes in my travel dates so i cancelled both the bookings and on cancellation i was assuredby the company that i'll be getting the refund within 5-7 business days. But I haven't received any credit from them as it has been almost 40 days..
I would say VERY VERY VERY POOR CUSTOMER SERVICE!!! THEY ARE NOT RECIEVING THE CALLS EVEN NOR REPLYING TO THE MAILS..
IF ANYONE CAN HELP PLEASE DO SO..
My contact no is [protected]

Travelocity — Refund not processed even after a month and complete ignorance

I have canceled an Indigo ticket on 27th of Feb but the amount has not been refunded yet. I have sent multiple emails to the travel agents but they just don't respond. I wrote an email to Indigo and they said that they had refunded the amount to Travelocity.
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Thank you for choosing IndiGo.

With regards to your mail, your refund amount of Rs. 2029.00 has already been processed back to the travel agency through which the reservation was made. May we request you to contact your travel agent to claim refund.
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The travel agent is providing a very lousy service since they have not refunded my amount in a month and have not been replying to multiple emails.

Travelocity — No Customer Service - Unable to Cancel Reservation

I had booked a flight from Mumbai to Bangalore that i wanted to cancel. For two days on Saturday (3rd April, 2010) and Sunday (4th April, 2010), I made attempts to reach them at their customer service number but was not able to. I kept on waiting for as long as 20 min without any response.
However, when i chose the option for hotel booking, I was able to get to the customer service almost immediately. Which goes on to prove that they just do not want to serve the airline booking customers.

I had booked ticket for Mumbai chennai which was cancelled later on.

The refund has not been processed even after 10 days. There is no response on the contact number given.

I think no one should book tickets on travelocity

Travelocity — Poor Service

I have made reservation for Delhi - Hyderabad flight no. SG 0211 for 10th May through web portal TRAVELOCITY. I have given my complete details including Mobile number & Email id.
I belong to Bikaner (Rajasthan). As it was early morning flight, i came to Delhi on Sunday itself just to ensure i dont miss out. However, to my extreme surprise i got a call from Spicejet (Phone no.[protected] at 19:44 hrs that flight is cancelled & i can take my money back.On asking, why they are informing me so late, they told that they have informed travelocity people & gave me the contact number of Ms Leoni of Travelocity. I spoke to her & she told that Spicejet people have not send any mail regarding cancellation of flight, neither they have called for the same.

I registered my complaint with Spicejet. They reiterated that they have made communication with you on 5th May itself. On asking for the proof, they have shared copy of Email & call details made to Travelocity. The same i shared with travelocity.

I had urgent meeting on 10-May-10 in hyderbad. I missed the same because of Travlcoity.

Travelocity is still not acknowledging the fact are offering me to take Rs 1000 evoucher & close this......... Shame on you Travelocity. The inconvenience to passenger & one whole day is worth Rs 100 to you.

Suggest everyone to please avoid boking air ticketsthrough TRAVELOCITY......

Travelocity — Air ticket refunds

I have booked an kingfisher air ticket with the below mentioned details using travelocity, but the flight
was cancelled.
The refunds are not yet processed.
Request you to look into the issue.

The ticket was booked for 25 May 2010 but the refunds have not been processed till date.
I have called several times on their call centre but the call always remains unanswered.
I have dropped several mails to the customer care but no fruitfull communication has taken place.


Flight No: IT3156
Ticket No.:[protected]
PNR NO. BSQDHJ
Passenger Name: Surabhi Nagar
Departing From: INDORE(IDR)
Arrival At: MUMBAI(BOM)
Departing Time: 20:20 May 2010
Arrival Time: 21:35 25 May 2010

I would like to invite you to add your complaint to blacklistratings.com, where you can rate Travelocity.
Many thanks!

Travelocity — refund delay

Because of some important corporate meeting scheduled to take place on 18th Feb' 12, I had booked flight, delhi-> pune (18th feb' 12) and pune-> delhi (21st Feb'12) with Travelocity. Flight was as per schedule, but on reaching airport I was notified by kingfisher representatives, that the same flight has been cancelled. Hence, I asked travelocity to refund my money back for the onwards journey,instead they told that they had taken the matter with kingfisher and they could only process the refund request after the date of return journey.On returning, I checked with travelocity again, they told that this is a partial ticket cancellation case, and it could as long as 1 week to 1 year, before your refund gets in process.

Please help me out in this matter, I had already suffered a huge money loss because of last minute cancellation by kingfisher and sky rocketing air fares.

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sameer gupta
[protected]
travelocity trip id :[protected]