[Resolved]  Vodafone — Complaints

Vodafone — find address

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.

Vodafone — Privacy disrespect

am a consumer of vodafone telecom servies using phone no. [protected].
I registered for their "DO NOT DISTURB" service by sending sms "START DND" to 1909 (toll-free) on 2 nd Dec 2008.

As a reply i received an SMS from Vodafone on 04/12/2008 saying "Hello! Your request dated 02/12/2008 has been processed for your Vodafone mobile no. [protected]"

I have still not stopped receiving unwanted calls from Vodafone and unwanted marketing SMSs.

i want to know the address of the person using no [protected]

Hi,

I want to know the address of the above vodafone number([protected], Bangalore), for personal reason.
could you please help me.

need address of following number [protected]

Vodafone — Vodafone MC laren Mercedes team Contest

Information is sought in Public Interest for :
Vodafone Mc Laren Mercedes Team Contest.Answer 200 questions any time till 25th Aug and you could join the team at Italian Grand Prix-08.

1.Number of participants in the contest.
2.Highest score of top three participants and their names.
3.Winners name and contact details
4.Was the winner given the ticket to Italy, by which flight and a chance to meet Lewis Hamilton.
5.Were the participants informed about the winners
6.Answers given by organisation to the queries raised through your Contact email ID vodafonecare.[protected]@vodafone.com for the said contest for mails received in the month of September 2008.

These contests run by service provider needs to be transparent, and one agency should look what they offer and give to the consumer, RTI should be invoked for private firms too.

Vodafone — screw up on bill

It would be one of your most ridiculous grievances that I have expressed here. But please note it is crucial for keeping up a good customer service and I assume it would be a learning for your team too.

My problem (if I may call it that!) was that I needed to disconnect my Bangalore based connection on my return to Mumbai. Being a loyalist of Max Touch/Orange/Hutch & now Vodafone customer for 8 years, I came back to Mumbai and immediately acquired a new Mumbai based no. However hadn't cancelled the Bangalore one for business convenience, which I dutifully checked with a Vodafone care centre official, who gladly told me it can done even from Mumbai.



Now, on getting the new Vodafone no. at a centre in Mumbai, (which the team was most obliged to provide me with; and enthusiastically carried out the procedures quickly) and when I told them about the Bangalore no. it was ignored in all the bigger tasks .But when it had to be dealt with, they initially said they couldn't help, but seeing that I wouldn't budge, they provided me with the customer care no. in Bangalore.

Now coming to points which you must definitely note are;

The signal in a Vodafone care centre is POOR, I do not know if it is only in the case of outstation connections. But it is no excuse for a Vodafone centre!!

I go through to the Bangalore customer care no. But then guess what?

The voice recorded ad kept playing in English first, ( I waited patiently for them to give further instructions for me to follow)Then the ad plays in Kannada. And me being a part of the 85% population of the Non Kannada speaking Bangaloreans... I was lost as usual.

Now after the ad (I assumed) in Kannada, there was still no indication to go to the English or instructions.

On checking with the care centre execs, who had given me this no., they gave me another no. a SO CALLED easy way i.e. is to call 111 toll-free no.

I happily came home assuming the task could be done from home.

After calling and listening to the Bangalore voice recorded ads in Kannda for the millionth time, since I knew i could not penetrate this system anymore. I called up 111, the supposedly ALL INDIA HELPLINE!!

The exec picks up, I rattle my problem to him, which I am sure he hasn't heard completely, but has caught a word or two otherwise he wouldn't have given me the same Bangalore customer care no. which I did tell him a couple of times that I had, in my conversation with him.

Then he gives me the e mail ID for customer care, for which repeated again that I did get on checking the site however it would not give me a status on the cancellation

I kept probing him for an alternate customer care no.s as I repeatedly told him that I cannot travel back to Bangalore for cancelling my connection, which he kept suggesting.

Am I being a disregardful customer, all I had to do was take out the SIM card and throw it to mark the cancellation of my former phone no.?



Anyways our man, the customer care exec gives me a brilliant idea-he tells me to 'call up my FRIENDS in Bangalore and ask them to call up a customer care person in Bangalore and check.' I was stunned; I could hardly digest the logic he gave me.





Basically I assume he meant to get in touch with another customer care exec because he had no solution. But analyse his suggestion! Even if I were to do what he suggested which meant I call up someone in Bangalore (please note I too am calling from a Bangalore no., as if the hassle was because he assumed I was not calling from a local no !!)Then ask my friend to call up the customer care, which meant call up the same no. I had just called and was speaking to! And then ask them what procedure is!!

Hope you understand my sentiments when I slammed down the phone.



However I called back on the Bangalore customer care no. This time I prayed for sense and sensibility! I couldn't take in Kannada voice recorded ad anymore. I quickly pressed some random buttons, miraculously English instructions were being spoken, and I was glad .Now I could get through to some services. Finally I got through a customer care executive. Told him the 'problem'. He suggested the same, of coming in person to disconnect. But I explained the situation to him. And when he did not understand that meant me travelling from Mumbai to Bangalore to disconnect the line, which is ridiculous. I suggested to him (which I assume he is supposed to) to take down all the security details, which can then be sent to request for cancellation. He budged. He finally fell bait when I had to give a harsh dialogue, that 'if cancellation meant - me throwing of the SIM card off and getting a new one to get on with life as I don't understand why this procedure is so rigid complicated.' He finally processed the request and gave me procedure and a timeline for it.

I achieved victory.

Being a communication manager myself I have always faced difficulties in operations and knowledge management . With newer technology and specialised communication tools life isn't really getting easier. Technology and processes are redundant without human sensibilities and application.

PLS. GIVE ME MY CALL DETAIL WITH CHARGES FROM 1.11.08 TO 5.12.08 IMMEDIATLY.MY CELL NO. IS [protected]

Vodafone — SIM has not activated

Ref : Prepaid vadaphone mobile number - [protected]

Dear Sir/Madam,

The said mobile number still has not actvated but document submitted one week before as on today(27/01/2009) . Showing "NO SERVICE" in mobile screen.
Pls resolve the said issue at earliest.

Thanks.

Regards
Sushant
bangalore

[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you...

[protected]
I want to know the owner of the above vodafone number.Please mail me fast.getting message from this number.

vadafone — enquirey

find number details & address
+[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you...

Vodafone — Details and Address

Dar sir,

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you...

Bharuch-392001 (Gujarat)

Vodafone — vodafone postpaid

i have taken a new post paid connection from vodafone stores at kalyani nagar, pune on 22.01.2009. despite thorough follow-up, the connection has not yet been activated. the stores executives are only giving assurances for the activation but nothing is really happening...

this is a very poor show of company towards its commitments...

They have sent me bill with the charges not used by me . on complaining they tell that their server is not wrong tell me what to do.

cadafone — miss use

Dar sir,

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you...

Bharuch-392001 (Gujarat)...

Vodafone — not working while roaming

Dear sir

Now am in roaming my num is [protected] . now it is not working my current balance is 43 rs . plz clear it

Vodafone — want address of a mobile number

i want a address of a mobile number.he cheated me and now he is not responding.he changed his mobile number also plz solve this problem that number is [protected].

[protected]

plz send me details of this number