[Resolved]  Vodafone — Complaints

Dear Sir/ Madam
My Message of Package 34 is active but still when i send a message my balance is deducted and please look after this matter.

Respected sir/madam,

I have activated free sms and i am getting 500 free sms daily. Now my problem is i want to deactivate that scheme and i don't want free sms scheme. pl. deactivate. my number is [protected]

I m trying to contact vodaone cautomer care but it alwayes repeated the same meaasge, two dayes before they have activated miss call alets scheme without informing me.. wht rubbies survice this is...
Now i m not able to conatct because of same message repetaed... now wht can i do to contact them...
i have complaint number also... my complaint number is -[protected] against to deactivate miss call aleart servishe and get back my 30 rs which they had deduct for same from my balance...I need 30rs back in my balance... and plz take action on this...

Shashi

[protected] I WANT TO KNOW THE OWNER OF THIS NUMBER .PLEASE MAIL ME FAST .GETTING MESSAGE FROM THIS NUMBER

Vodafone — about capmus sim is not working in campus

hi...i'm rajesh from bangalore ...i'm studying in R.V college which is d top college in b'lore...in december i brought a vodafone campus sim ...the offer is that within any college campus from vodafone to vodafone they will charge 10ps but when i go to college it's not happening so in d college ..instead of that they r charging 50ps...what is d reason?...

Vodafone — i am in search of my girlfriend

respected sir,
i am a native of vizag.this is to request to give me details of this number. this is number of my friend.i have talked with her without seeing her .she is a native of vijayawada, she give a address which were not at all adequate. i therefore sincerely request you to provide details of her number so that i could find her.her number is [protected]

I want to know the owner of the [protected] vodefone number.plz mail me.
Thank you

I am totally fed up by getting miss call from a number[protected]...pls pls pls...do something for this...

I am also facing the same problem and creates a lot of problem.please solve this at the earliest.

i need the address and name of the person whose mobile number is [protected].

does anyone help me out?
i will be ever grateful to them...
my mail id is : [protected]@yahoo.co.in
thanks

[protected]
I want to know the owner of the above vodafone number.Please mail me fast.getting message from this number.

Thanks
praveenbharti

Hi,

I am rizwan ali, my prepaid vodafone mobile no is [protected], i am just looking for the call details of last 6 months, will u be able to please email me the list ...


Warm Regards,
Rizwan Ali
[protected]

my sim card is blok

Vodafone — cheating activities done by vodafone customer executive

Dear Sir,

I would like to draw your attention on fraudulence activity done by Vodafone customer service. I have been using a Vodafone number i.e. [protected] since last 1.6 year. Just two month back I got a call from Vodafone customer service executive regarding a new 888 Plan in which I can get a STD benefit. He told me that since you are a super user of STD calls so this plan will be beneficial for you. He told me that all your STD call will be settle in the plan and moreover you will get a STD call free of worth 222 and local would be 30 paisa /call. The service was activated. When I received my bill for the month of January 2009 in which I was charged extra worth RS 516.00 for all STD call which need to be settle in bill as per tariff plan. When I complained to customer service they told me that this plan is beneficial for local call user only in which customer can get local call free unto 1200 and STD call of 222.00 as well.

Sir I would like to tell you that this plan was wrongly activated by customer service. It was done intentally although their customer executive was very well aware that I am not a user of local calls. This is a fault of Vodafone customer executive to activate this plan. I had already made a request to Vodafone consumer service to reverse a usage charge of worth 516.00 and applicable TDS from my bill but no resolution has been taken till date.

I have received a bill of 1583.15 to which I have already paid Rs 800.00. I would like to request you to please take necessary action against. I have already made a request to terminate this number (Request number is [protected]) but I don’t want to pay this cheated amount worth Rs 516 and applicable TDS.

I will be highly obliged if you process this request asap.

Sincerely yours

Manish Kumar Chohan,
Clinical Research Associate I
Global Clinical Development
Kendle India Pvt. Ltd
Unit 002, Ground Floor
Tower C, Unitech Cyber Park
Sector 39, Gurgaon 122001
Mobile [protected]
Fax +[protected]
Email:chohan.[protected]@gmail.com

pls tell me about name & location to below vodafone no.
[protected]

Vodafone Mobile Telephone — Poor reception/signal strength

Account Number[protected]/00001 Telephone Number [protected]

I have telephoned, e mailed and written to your company so far with little success.
The following is a copy of a letter I sent to your Complaints Department on 26th January 2009.

" I write to express dissatisfaction with both the signal strength I am currently receiving and the misleading information given by your staff on the recent telephone calls to your helpline.

On 11th January 2009 I telephoned you (191) to report weak signal strength at my home address. My telephone only works spasmodically in one of the upper rooms at my home address. It had previously been very good reception over a period of many years; the reason I chose Vodafone. I was told there had been a problem with the mast but it would soon be rectified.

On 15th January I sent you an e-mail. (This has now been responded to but with a very vague response).

On 22nd January I telephoned you (191) but got "cut off" due to a poor signal.

I again telephoned and asked to be contacted on my BT line if we again became disconnected. The person I spoke to was Jason and he was helpful. After a while he asked me to try my sim card in another telephone in case it was my handset that was causing the problem. This I did, and I had the same (poor signal) problem. He said it was now "our problem" and went to speak to a manager. He returned and said there was a mast "down" in my area, but could not be specific as to its location, nor how long it would take to repair. I asked for a refund of my January rental, and he said he would arrange this. He said if I still had a problem in 48 hours to contact you again.

Since then I have acquired a local magazine article (copy enclosed) that explains the problem far more clearly than your staff have have been able to. It also suggests the problem will continue for the next six months.

I would be grateful if you would confirm that the information in the article is correct, and also why your staff could not have provided more accurate information.

I would also like you to consider how you will compensate me for the poor service I am likely to incur for the next six months and advise when the problem will be resolved.

I am due to renew my contract soon and would be grateful for a speedy response."

I have not received an acknowledgement or reply to the above letter.

On 2nd February I called in you shop in Derby. I was informed that they had received several complaints from customers in this area, and despite four e-mails from your Derby branch to head office, not one had been responded to.

I am now considering terminating my contract with you and making public your appalling customer service.

I would be grateful if you could respond to my concerns and issues outlined in my letter dated 26th January 2009.

Vodafone — bonus card deduction not refunded

Hello,

I have not asked for rs.49 SMS package. But they have deducted rs.49 on 29.1.2009.
Repeated requests have not headed any result. I have approached your customer care
centre. They assured me that it shall be refunded within 24 hours. But so far
I have not recd. Please refund the same immdtly.

[protected]

I want to know the owner of the above vodafone number.Please mail me fast.getting message from this number.

Vodafone — companies for working Gprs charge they agree but no refund

i have complain for worng GPRS charge to vodafone customer care they agree but they do not give me refund yet every time customer care person say next bill have total refund and i have seen in system, but when i get bill no refund and then i have to wait for another bill for more month, still i am waiting since 5 month, wt do do i need to kegal action


Posted:[protected] by Pradyuman N Patel
unauthorized GPRS and Caller tune charge every month
Vodafone India Complaints - No GPRS in Iphone even though GPRS charges
Review all Vodafone India complaints
Vodafone India
Posted:[protected] by Pradyumanpatel [send email]
No GPRS in Iphone eventhough GPRS charges
Complaint Rating: 0 % with 0 votes
Company information:
Italica ceramics P.Ltd-
702, Devashish Appartment
kalawad road -Rajkot
India
Phone: [protected]

My India VODAFONE Number is +91 [protected]
I am using Iphone get from USA from my relative since last six month, In july my mobile bill from vodafone have GPRS charge RS, 67.10, as they people alwayas say and it is true that GPRS can not work on Iphone, i have complain and they agree to rebate in next bill,
I found no rebate in next bill but, again they charge Rs37.20 for GPRS, i have told to higher authorities, they given me promise but second time no rebate,

today when i am busy with call get popup sms u activated caller tune and they charge me, even i have not dialed indicated number with *, again i connect to complain they agree to rebate and promise to cancel the charge, they are fail to resolve the prob after two month, always giving promise to solve

three time complain but no result, every time they say in GUJARATI, NInchit rahejo, have avoo nahithai" CAN we NISCHINT WITHOUT RESOLVING PROBLEM any paying more money every month, (languagae and tone of talk from vodafone rep is alwayes good but no result, wt the meaning of soft langauge alwayes need result)

We can conclude that, common charge we can see that is wrong, can complain and invisibly worn charges they wt can do unauthorized amount they rise ? it is question of trust on vodafone, i have more than 200 phone in group and vodafone have so many millions of subscriber in india, if they do so in only in one-day they can earn invisibly lots of money by loots, it is not the way of earning money,

So question of trust and not attain the complain in proper way, even though i get tired to complain for every month i get more unauthorized charges so i get in tense with heavy depression,

so today i went to contact my doctor they advice me make off your mobile service, can we off my business due to mobile?


CAN we get answer from authorize person from VODAFONE and can we get solution and came out from Heavy loot from people?

i want u to give me the details of dis number b coz some one was disturbing whole day please and the number is [protected] thanking you sir reply me on my mail