[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — WBSEDCL "installation number/type" for online payment account

Address: North 24 Parganas, West Bengal

WBSEDCL, in its bill doesnot show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
But while creating online a/c for payment, they seek the the installation Number/Type.
So i called up customer-care[protected] which didnt had a clue as to what are these & asked me to call up BARASAT CCC office at ([protected]).
Where again the persons at phone didnt had a clue as to what is this and asked to visit office and check.
When reached their office it was a mess, no one was there to talk and finally got a rude (misbehaved) answer "We are busy come back on a later date".

Please suggest how can I see my father's electric bill and pay online.
Was this information helpful?
No (11)
Yes (48)
Aug 13, 2020
Complaint marked as Resolved 
 
46 Comments

Comments

Sir, my consumer ID[protected] and 2nd is[protected], please send me installation no. My email ID - [protected]@yahoo.in, mobile - [protected] / [protected]
abhinaba's reply, Jan 13, 2017
The installation number is given on the main bill as inst no: xxxx xxxx. The eight digit no is under the consumer id at the top of the long bill.
Respected sir,
My consumer id is[protected] and inst. No is 01386595. As per web instruction I, was submit the consumer ID and Inst. No for consumer registration upto submit the mobile nomber for OTP generated and the process was successfully but get not any userID and passward in my email box.my email number is [protected]@gmail.com.please help me for compleete cosumer registration.

Respected sir,
My consumer id is[protected] and inst. No is 01386595. As per web instruction I, was submit the consumer ID and Inst. No for consumer registration up to submit the mobile number for OTP generated and the process was successfully but get not any user ID and password in my email box.my email number is [protected]@gmail.com.please help me for complete consumer registration.

Dear,
sir, kindly provide me a installation no. for new e-payment account.
my phone no.is [protected] or you can email-at [protected]@gmail.com

abhinaba's reply, Jan 13, 2017
The installation number is given on the main bill as inst no: xxxx xxxx. The eight digit no is under the consumer id at the top of the long bill.
How to regitear & whats is the usear id
installation no agt. id.[protected]
hello sir i have some how paid my electric bill but i could not able to register my consumer Id and they asked for my Installation number. If anyone knows about it that how can i know my installation number then please contact me in my email [protected]@gmail.com.
How can i get installation no for online payment registration
abhinaba's reply, Jan 13, 2017
I have found the installation number . The installation number is given on the main bill as inst no: xxxx xxxx. The eight digit no is under the consumer id at the top of the long bill.
There is an option named as "quick bill pay" where you only need to provide the consumer id for payment. Until and unless you try to register as user, installation no wont be required.
Dear Sir,

My consumer id[protected],
I want to pay on-line my outstanding bills.For doing so during registration process I am unable to provide installation no./type.
please help me to get the installation no.Kindly assist how can i make payment on-line.

Regards,
Biswanath Pradhan

Ph:- [protected]
Mail:- biswa.123.[protected]@gmail.com
It is very bad, no one from WBSEDCL is replying for all user question above for the same reason.
This is shame on there part for developing a portal and not bother about consumer problem.
sir,
I Mr Anupam Upadhyay consumer[protected] staying outside of west Bengal. I want to know my installation no of above id so that I may pay bill through consumer log in . my e-mail is [protected]@gmail.com
Dear,
Sir, I not found any installation no./type.please helm me . My Consumer ID[protected]

Please send me installation no. My email id [protected]@hotmail.com my phone no is [protected]
My Consumer ID[protected], I want my installation number ??

kuntal.[protected]@gmail.com / [protected]
Dear Sir,
My consumer id is[protected]. i need installation no(no/type) so that i can pay the bill through on line. if any one knows about this, please help to get the same.
thanks,
nirmal
nirmal.[protected]@gmail.com
I have found the installation number . The installation number is given on the main bill as inst no: xxxx xxxx. The eight digit no is under the consumer id at the top of the long bill.
For online payment through WBSEDCL Website the site requires "Installation No.(No/Type). This information is not in any of the previous bills. My Con id is[protected] . I hereby request to WBSEDCL send the same to my mail address given below
nirupam.[protected]@yahoo.com

Regards
Nirupam Nath
sir, I not found any installation no./type.please helm me . my consumer no[protected]
Sir I not found installation no.My Consumer ID[protected] please help me. Email-Misba.[protected]@rediffmail.com cont no [protected]
This information is for people who are trying to figure out how to register to WBSEDCL, view bills and pay outstanding bill amount online.
NOTE: All information are based on my personal experience.

1. First of all, to pay electricity bill through WBSEDCL you don't have to be a registered user.
Just goto http://www.wbsedcl.in/ -> Select "Online Payment" -> Select "Quick Pay". It will ask you the Consumer ID. Once you enter the information you should be able to view your pending amount and select whichever you want to pay.

2. If you want to register online, then check you electricity bill, you will have consumer number and Installation Number. You can use those information to register to http://www.wbsedcl.in.

3. If you want to register and somehow you lost your bill, then there is still a way to register. Yes, this is true. You can download the WBSEDCL Android app and register using your consumer number. Using the app you can pay your bill. But to download your actual bill it will ask you the meter number. If you provide the Meter Number then you can download the bill which has Installation Number. With the installation Number you can then register you account online.

I hope this will help anyone looking for help how to pay the bill without registering. Also how to register if you don't have installation number.

Good part of paying online is, you will get the rebate. For example, if your monthly bill is Rs.511, then online you might be paying Rs.505.

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