Coolpad India — Coolpad Cool 1 Dual

Address: New Delhi, Delhi, 110028

I went to your service center in Nehru place in New Delhi last week. They were saying that spare parts are not available and we will give you your repaired phone till next Monday.

Now i called today on Next Tuesday but still they are saying sorry Spare part is still not available and they are not giving me standby either.

I was a very big fan of performance of Coolpad but after this kind of poor service. I will think twice before referring Coolpad to anyone.

Please get my issue resolved because it is already near two months that i am suffering from this..

My Job No. is RGJOBDEL/[protected]
Serial No. is SDEL/008212
Inward Date-15/03/2017
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4 Comments

Comments

I have purchage my cool1 dual in january. And i m 100%satishfied, but suddenly i found a manufevturing defect or what i don't know, but i noticed a black spot in right upper side of the screen. I need serious resolution in this regard.plz provide me a effective response.
I have purchase coolpad cool1 in may and I m not satisfied because after 2 month its charger is not working instead of increase charging, my phone charging is going to decrease.I have worrenty of 1 year so can I get new charger ?
I purchase Coolpad Cool 1 Dual on Amazon on 12th October 2017
All is well for some time but for last four days I noticed that device take more than 7 hours to charge from 10% to 90 % which is very very slow.Nearest Service Center is 700 km away (Mumbai) from my City Kankavli.
I factory reset the device but problem is still there
I install a Ampere app and check the charger (2ampere) provide only 500
I do cot know problem is in charger or in device
Can anybody help me?

Pramod Korgaonkar
[protected]@gmail.com
My device Coolpad cool 1 is every 10 minutes in hang ... I'm not satisfied

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    1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala, Cochin, Kerala, India - 682016
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