| Address: West Godavari, Andhra Pradesh, 534211 |
My story as coolpad survivor,
As like many struggling users of coolpad products
I have purchased coolpad note 3 plus mobile which has software ui version v07 after usage of 3 to 4 months i have recieved many complaints and bugs like battery charge drain, other than heating it got over heating issue, no software updates, signal complaints, fingerprint, camera, even flah light and a lots off. So, i visited coolpad service centre and they suggested me to backup data and reset my mobile as there is no latest update to my mobile even other small brands like celkon, lava, hitech, etc. Provides volte and marshmallow update service and the coolpad still sleeping. I ignored and waiting for the update. I purchased it for 9, 000 still no updates even though coolpad note 3 lite and note 3 atleast got volte and marshmallow with bugs and lots of problems. I am not the one who is suffering from this and many coolpad users. To cofirm just visit the coolpad forums site : http://www.coolpadforums.com/forum.php?mod=viewthread&tid=28877
My point is in india why such a company of china providing worst service with worst quality of both hardware and software at high prices. Even after several complaints from users to the company no action from them
I don't hope, and keep more trust on this complaint for solving my issue but raising hand on my behalf as the company bothers me and fellow coolpad users.
Either government of india or law have to take action by providing standards and laws to the goods mainly on daily required products (Adding the mobiles) as innocent citizens gonna lose their money buying their products and struggles later.
We purchase goods company gets investment and govt. Gets taxes.
Company haven't supported or served customers
Looking towards govt. & law what will they can do?!
Jai hind!!!
Jai bharat!!!
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