Claimed

D-Mart / Avenue Supermarts Complaints & Reviews

1
Updated: Jan 2, 2025
Complaints 1121
Resolved
83
Unresolved
1038
Contacts

File a complaint to D-Mart / Avenue Supermarts

Having problems with D-Mart / Avenue Supermarts?

File a complaint and get it resolved by D-Mart / Avenue Supermarts customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

D-Mart / Avenue Supermarts reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Cmadeeptanshu Pareek
from Delhi, Delhi
Aug 26, 2019
Report
Copy

inhouse policies of salesperson and rude behaviour

Address: LIC Flat Sector-6 Vidhyadhar Nagar, Jaipur, Rajasthan, 302023

Deeptanshu pareek
5:41 pm (6 minutes ago)
To suggestion

Dear team,

Greeting for the day!

I am regular customer of d-mart, but due to the yesterdays behavior of your d mart staff (Mr surjeet singh etc) i am really disappointed. I have following questions to answer.

1.) yesterday i did around 1 hour of shopping along with some of the deo's etc, but at the time of billing...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Ujval Patel
from Ahmedabad, Gujarat
Aug 23, 2019
Report
Copy

parking facility

Being indian citizen it is my duty to inform authorities how companies like dmart use public facilities for their personal use.in brief, today i visited dmart at motera near motera stadium ahmedabad. When i tried to park my car in basement of facility dmart security denied me to park saying only two wheeler can park in the basement other vehicle must park outside anywhere. So i have to park my car in a no parking area. After shopping when...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
pardeshidn
from Baramati, Maharashtra
Aug 23, 2019
Report
Copy

eastern coriander powder

Address: 411037

We purchased product of worth rs. 4850.26 in which we purchased eastern coriander powder... And after reaching home when we opened the same, the smell of powder is worst and was not at all for any use. It look like sand and very bad and worst smell which was thrown immediately in dustbin. Photo attaching.. Kindly advice the company to check properly and discontinue the same....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
suhel 1992
from Noida, Uttar Pradesh
Aug 21, 2019
Report
Copy

staff dismanner and deny to accept 10 rs coins

Address: Jivraj park vejalpur ahmedabad, 380055

I purchase grocerry from d mart from 5 yearstoday at 9.30 pm i visited ur d mart at vejalpur jivraj park ahmedabad... And today it was worst experience ever i had in past 5 years... A lady o[censored]r staff started shouting at me... Just bcoz i paid the amt in 10 rs coins... And she order me that i will not accept ur money just bcoz its coin and i ll not accept ur coins... Is 10 rs coins is not a legel tender???... And one more thing she was not...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vjmohammedyounus
from Bengaluru, Karnataka
Aug 19, 2019
Report
Copy

customer service

Address: 46 1th cross Krishnappa Layout, Lingarajpuram, Bangalore, Karnataka, 560084

Hi,
I am a regular customer and purchased goods worth rs1600 in dmart hennur main road bangalore when i finished billing there was heavy rain fall at 9.30pm and i stood inside the shop premises for 1hour as i had brought sugar maida and others house hold items in brown cover. When i asked for any empty rice bag so atleast i can avoid it getting wet till i reach home as i had come in two wheeler but they avoided to even assist and...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
divya77 sharma
from Mumbai, Maharashtra
Aug 18, 2019
Report
Copy

unable to exchange the product

Address: Jaipur, Rajasthan

I purchased a remote controlled toy car from d mart store.
There were no cells to check the car.
But when i inserted cells after coming home, car was not working.
Thwn i again visited shop but they refused to exchange the same.

Highly dissatisfied.

Please advise the merchant to exchange the same as i am a regular costumer of dmart andi will be a great loss of goodwill of your store.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
GOPAL KGK
from Mumbai, Maharashtra
Aug 15, 2019
Report
Copy

no offered for exchange

Address: 641004

We brought 3/4th mens dnm rib28/[protected]@399{sf} the dmart special price 299..50 which i took one no. Size m i put trial for my brother in the house it was tight. I approched customer care in the shop he told it cannot be exchanged are replaced
I requiest for next bigger size they told it is not possibole so i return back with same piece

Customer service is not good. I request to exchanage the same item for bigger size...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop Hajare
from Mumbai, Maharashtra
Aug 15, 2019
Report
Copy

mamy poko pants fake product

Address: Mumbai City, Maharashtra, 411072

Dear dmart,
Yesterday night i purchased a mamy poko extra absorb pants of 96 pieces and found out today morning that these are the plain ones. I have earlier purchased same from amazon and they were quite different and superior in build quality. My bill number for your reference is[protected]; bill dated on 14.08.19 at 10.40 pm. This was purchased from chandivali nahar amrit shakti dmart store.

Seeking your assistance....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vk.p
from Mumbai, Maharashtra
Aug 11, 2019
Mar 14, 2023
This thread was updated on Mar 14, 2023
Report
Copy

duplicate invoice

Address: Mumbai City, Maharashtra, 400706

Dear sir/madam,

I had purchased one usha induction cook top from your seawoods store on 6th august.

I require a proper gst invoice in the name of sbi, c/o vipin k pandey, with my gst and pan no. On the invoice, which is gst - 27aaacs8577k2zo, pan - aaacs8577k.

Incidentaly, i have lost the invoice provided by the store at the time of purchase....
Helpful
61 other people found this review helpful
61 found this helpful
10 Comments
Report
Copy
R
Rohit9160
from Mumbai, Maharashtra
Aug 3, 2019
Report
Copy

amount deducted from my card but still not refunded

Address: Thane, Maharashtra, 421306

Dear, i swipe my debit card in d mart kalyan (W) after shopping, but it's show transaction is failed, but amount deducted rs 1807.45 on 30 jul 2019 apprx 15:30 hrs. When i ask dmart manager she said you have to swipe again as transaction failed, i paid bill again. She told me u will get money refunded within 48 hrs. But till date i have not received any money.
Kindly solve my issue as soon as possible

Regards
Rohit...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
PreetSahota
from Pune, Maharashtra
Jul 29, 2019
Report
Copy

return policy

Address: Aundh, Pune, Maharashtra

I purchased bajaj mixer grinder and after billing went to the manager who was appointed for electronics items checking before purchasing. There was a weird noise in item so i requested them to cancel/return the product at the same time. Manager told me to go to the return counter and ask for refund. At return counter, there was a lady to whom i requested to return the product. She told me that there will be 1% deduction from the amount of...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Ramchandra Balkrishna Pawar
from Mumbai, Maharashtra
Jul 24, 2019
Report
Copy

tuff and tuff raincoat

Address: 400078

Dear team,

I purchased above company name raincoat from kanjurmarg d mart in last month (It was on offer) and will tell you its horrible... I used hardly 2 or 3 days and its totally teared from inside. I was so shocked that how it is? Is it a last year products? And kept it for sale. I am a regular user of d mart and this time my experience is very bad about the product. I am very upset with this product. Requesting to d mart...
Helpful
6 other people found this review helpful
6 found this helpful
2 Comments
Report
Copy
S
sreedhar kumar
from Bengaluru, Karnataka
Jul 24, 2019
Report
Copy

account thrice debited by rs 2486/-

Respected sir.

I am sreedhar kumar. Bangalore. I am a retired official.

Invoice no[protected]obangalore. To settle the bill i gave my credit card cashier swipe the card twice and insisted to put my pin on two occasions and i ritually did so. O the cashier informed there is no access to the card. Again i gave my debit card she competed for the payment issues. For my surprise, the credit card is debited twice...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
AVADHUTHA SANDEEP
from Chennai, Tamil Nadu
Jul 23, 2019
Report
Copy

cheating on rate of the product

Address: Arepally Rd, Opp: Govt SRR College, Bank Colony, Karimnagar, Telangana 505001, Karimnagar, Andhra Pradesh, 505001

I have visited D-Mart on 21st Sunday, I have taken Lipton Green Tea box capacity of 100 packs in it, Displayed MRP as 470/- and offered 100/- discount and displayed 370/- rupees as D-Mart Price, I have thought of 370/- and went for billing and the billing amount is 419/-, I was shocked with the billing amount, I asked regrading this to the concerned person, They had given nonsense answers to me, As a busy life, and the rush at the counter...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aseya
from Hyderabad, Telangana
Jul 19, 2019
Report
Copy

double the amount deducted

Address: upperpally rajendranagar, Hyderabad, Andhra Pradesh, 500048

The staff swiped my card. I got a message that money has been deducted. Then he cancels it. Said that payment could not take place and i would get the money refunded within 24hrs. I paid again. It has been a week since then and i haven't got the money yet. And they would be telling one thing or the other. First they told to contact the debit card toll free number. Then next day they told me to write a complain with my card number and phone...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajith neelakantan
from Mumbai, Maharashtra
Jul 19, 2019
Report
Copy

double charge on debit card

Address: Mumbai City, Maharashtra, 400079

Had bought from dmart powai items worth 1479 on 14th july using icici debit card. I was charged twice the amount due to a server issue at the counter. The counter executive told me to wait for 24 hours for the charges to get reversed.
It has been more than 96 hours, still i am yet to receive it. I tried calling the bank, they said i need to check with dmart for the same. Kindly help...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
chintan.gandhi2012@gmail.com
from Kandla, Gujarat
Jul 18, 2019
Resolved
Report
Copy
Resolved

tropicana mix fruit juice seal opened

Address: B-59/7, Samudra Township, old port road, Mundra kutch, Gujarat., Kutch, Gujarat, 370421

Procured Tropicana mix fruit juice against bill no.[protected] dated on 17.07.2019 from Gandhidham. HSN code is 2202 as per bill. Found seal was properly closed but inside raper was opened. I already complained to gandhidham and he ready to replace but i can't go their due I stayed mundra away from gandhidham is around 70km. So I request to replace the same by any of courier or else. Also I need clearification for action to be taken...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
devhar
from Mumbai, Maharashtra
Jul 16, 2019
Report
Copy

prabhat milk

Address: Junction of Dadabhai & J P Road, ANDHERI WEST, Mumbai City, Maharashtra, 400058

With 1 litre Prabhat milk there was a free prabhat dahi pouch of Rs. 10 ..But I was given only 2 pouch though I bought 8 litres of milk.. When asked about that I was told only v can give 2 on 16/7/19.Iwas writtern on the pouch free with1 litre milk. I bought the milk from D mart ready Deep tower branch. kindly look into the matter at the earliest ....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
palak karia
from Mumbai, Maharashtra
Jul 12, 2019
Report
Copy

refund not received

Address: dmart ready online store, Mumbai City, Maharashtra, 400004

I ordered some products online out of which there was cheese slices worth 325 rs which were not required i returned it on 28 june 2019 its the 12 of july today they are saying they have refunded the amount but it has not been received in my bank account. They are just giving excuses that they have refunded and will check and call me back no call is being received from them i even mailed them regarding the same and got the same reply to check...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep Dhebar
from Ahmedabad, Gujarat
Jul 11, 2019
Report
Copy

credit card payment failed

Address: D 159 shastrinagar ajmera nana mava main road, Rajkot, Gujarat, 360005

I paid rs 504/- through credit card on[protected] it got failed but amount was deducted. Then i paid cash. But bank is saying the transaction is successful but d mart is saying we did not get money. D mart manager is saying come tomorrow. I don't have that much time except sunday. Kindly do the needful on urgent basis. Else i have no option but to go to consumer forum. Will demand 100 times amount for harrasing...
Helpful
Found this helpful?
Write a comment
Report
Copy