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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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duplicate invoice
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charge for carry bags
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DGZ AT 129C trimmer not getting charge since opening of the sealed cover

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Double payment charged for the same item which has already been paid
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D-Mart / Avenue Supermarts reviews & complaints page 42

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C
Consumer's Reviews
from Bengaluru, Karnataka
Jul 6, 2019
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rude behavior by dmart manager naveen kumar v s

Address: 560068

Today (6th july 2019), i visited dmart hongasandra, bangalore.
While shopping, i clicked a photo of price board shwoing wheat flour prices. It was for my future reference as there were multiple varieties with respective price board.
Immediately, one sales staff comes to me and tells that photo is not allowed.
I found it strange as many malls don't have such restriction.
Still i deleted the photo as per staff's...
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S
Surbhi Bihana
from Mumbai, Maharashtra
Jul 4, 2019
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incorrect billing

Address: Hno 2595 Sector 20 C, Chandigarh, Punjab, 160020
Website: Suggestion@dmartindia.com

Hi, i purchased household item today from dmart here i asked the counter person to not add one item which was the joy facewash but he still added it in the bill it was under the scheme one plus one. I bought one one piece he added money for two. I went back to home and found this while unpacking items. The amount of the item is rs 75/- i want this amount back please. My bill no is[protected]
Bill date 04/07/2019...
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S
Sajith Goud
from Mumbai, Maharashtra
Jul 4, 2019
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baggage counter

Address: Naaz centre, Guntur, Andhra Pradesh

D Mart Guntur is not allowing backpacks to be placed in their baggage counter.They are allowing only normal plastic bags, hand bags and etc. And they are saying that they won't even allow baby milk inside if you want to feed have to come out and feed.And suggested me to put my backpack outside where ever i feel comfort.when I asked if I lost that bag she replied reluctantly that if i want to go put my backpack out side but we won't allow...
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Girish Kirti
from Mumbai, Maharashtra
Jul 3, 2019
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crowd management

Address: Orlem Malad west, 1/6 Sainath Niwas, Mumbai City, Maharashtra, 400064

Cash counter closed, no ome to guide people to guide to a free counter coustmer s jumping lines i[censored] have some ine to check the bags cant u have anyone to guide fr free counters it becomes really challenging whn busy coustmers fight amo g to maintain the que can.
When adress to staff he asked to complaint online as he cannt do any thing with this as it is happening from long time.
If not taken seriously accident may occur....
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V
VENKAT RAMANA G
from Puducherry, Puducherry
Jun 30, 2019
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issue with manufacturing defect fan not able to replaced

Address: ecil, hyderabad, 500062

Hi on 25 june i purchased a orient summer breeze fan at dmart kusaiguda, and today we installed but there is a manufactur defect while switch on the fan getting noise from inside, i went to kusaiguda d mart for replacement, but they says replacement not possible and need to call orient customer care, or they will replair it and return to me with in 7 days. This is how dmart services to the customers. Please take immediate action on this,...
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D
devdhar
from Chinchwad, Maharashtra
Jun 26, 2019
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clothes

Address: PCMC Chinchwad, Pune, Pune, Maharashtra, 412114

Hi Team, today I have purchased one pant 2 shirts size 42, one T-shirt and some other items. Both shirts were packed so unable to check at that time. After reaching home, I tried all clothes but unfortunately one shirt was in damage condition on the collars.
Need to be replace the Same. Please [protected]@ what time it can be replaced..

My Name - DEVDHAR PANDEY
Contact no. [protected]...
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SayanSarkar
from Mumbai, Maharashtra
Jun 21, 2019
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unprofessional and rude behavior from manager

Address: Hyderabad, Andhra Pradesh, 500049

Complain against Rajshekar G[protected] & Eresh[protected].
Bill No:[protected]
D'Mart Madinaguda, Miyapur, Hyderabad
We took an extra transparent packet so that we can keep the rest of the loose things in the packet. However the packet was smashed away by saying "free ka mal nahi dete humlog".
Will make sure that it reaches to everyone.
Thanks...
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Jagdish Vithalani
from Mumbai, Maharashtra
Jun 18, 2019
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delivery outlet at goregaon west shastri nagar

Address: 4000104

Hi. My name is Jagdish VITHLANI [protected]
This is regarding your delivery outlet at shastrinagar goregaon west mumbai
Staff in the store is keeping no parking board on the road (which is not legal ) on asking to remove board. They are using abused Language.
Road are made for car parking not blocking with private no parking board.
More over trying with bed words....
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S
Sachin sapra ji
from Amritsar, Punjab
Jun 18, 2019
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charging of carry bag rs 6/=

Address: DMART AMRITSAR,AVENUE SUPERMARTS LTD.,DAYANAND NAGAR,LAWRENCE ROAD,AMRITSAR,PUNJAB-143001, 143001

On[protected] i purchase an amount of Rs1549.75 but they made bill of 1555.75 extra charge of carry bag in including bill.I asked them why i pay for carry bag.retail chain cant charge.they replied its in our software for charge of carrybag, we cant discount that.if you want you have to pay.My bill no. is[protected] Time(3:10pm)Vou no.S[protected].Cashier - RPS/135233.Payment by my card of Rs 1555.75....
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Z
Zdc Bansal
from Nashik, Maharashtra
Jun 14, 2019
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entrances policies

Address: Near station, Thane, Maharashtra

Dmart no proper customer handling in kalyan
S
sachin bansal
to customerservice
1 minute agoDetails
Dear d mart,
You customer services is so pathatics and may review goes wrong due to the same.
As i call on web given telephone no they are also not responding.

At entrances on d mart kalyan
When keep baggage on lockers
Staff ask to see the lagguage open and also...
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M
Manpreet Hundal
from Chandigarh, Chandigarh
Jun 13, 2019
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worst behaviour by staff

Address: Lawrence road, amritsar, 143001

Respected sir
I am manpreet from amritsar, Punjab. I visited D mart amritsar on 2 June 2019 at 8 pm. I had large handbag which was not adjustable into their service bags. I said please my bag is expensive n you please adjust it with clips not extra bags but there was a service boy he replied you go from here I will not do according to you . He spoke very loudly n cried on me in front of other customers. He missed behaved with me n...
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B
bm shah
from Ahmedabad, Gujarat
Jun 8, 2019
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not sufficient cash counter at gandhinagar d'mart store

Address: plot no-842/2, sector-7/c, Gandhingar, Gandhinagar, Gujarat, 382007

I had visited today as on 8-6-2019 at Gandhinagar at 10.15 Am, and all my purchase finished at 10.45 Am. when I reached to pay cash every counter as long queue some of them non working, some of them indicate system slow, after some long queue I am able to pay cash at only 11.45 Am. its very shocking for me as a reputed firm like Dmart, and suffer lot as I have with my all family. so Kindly firm at your hand and take necessary measures at...
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D
Dmart@vadodara
from Mumbai, Maharashtra
Jun 4, 2019
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regarding purchase of single item (4903) but charged me for @2 item.

Respected sir,
I gajendra singh working in defence and came to your store for purchasing some item in dmart sardar nagar vadodara on 20-05-19 bill no.[protected] cashier p0a/090330 time 07:22. And i payed bill through card amount 4878.05. I purchased only one book naveen all for @225 but due to wrong practice your cashier charged me @450. So i request you this is my hard earn money please return my money which would not me...
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P
pshankar637@gmail.com
from Delhi, Delhi
Jun 2, 2019
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misbehaviour mr mahesh home appliances

Address: Bhyander west, Thane, Maharashtra, 401105

Hello sir i am your regular costmer i ma going to purchase prestige cokar and am ask mr mahesh this cokar price and offer
Sam confusetion is there that i want to clear so i ash them his is talking miss communication and loudly and tell me kya kar logo like some absue.
His talking staley like abhi jagda kar lega. If you want than you can also check cctv bhyander west home appliances department sunday evening time 8 to 9 pm.br...
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S
Shakeel Sayyad
from Mumbai, Maharashtra
Jun 1, 2019
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extra charges for carry bag

Address: Beside Asian Sai Ram theatre, Opp. BSNL office Khammam, Khammam, Andhra Pradesh, 507001

Hi,

Khammam dmart charging extra amount rs.4.50/- for each carry bag. Government released the notification that labelled covers to be given at free of cost for customers. Please rectify and provide us the best solution. Every day hundreds of customers purchasing products and suffering with extra charges. We shop monthly 2 to 3 times and atleast we need 5 bags. If rs.20/- for each customer, monthly atleast 1000 above customers...
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H
Haresh Gangdev
from Mumbai, Maharashtra
May 28, 2019
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staff behaviour towards girls not good

Address: 401107

We visited mira road dmart staff behaviour towards not good staf[censored]sed bad words to us and there was no store incharge and one person came as store incharge and used bad words also. We were waiting till half and hour but no one in the store ready to listen our complain and they lastly touch girls and make us to run away from the store. Emp code 10002801...
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V
Viku143
from Mumbai, Maharashtra
May 27, 2019
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misbehaving

Address: Manpada Thaane west, Thane, Maharashtra, 400607

On friday 24 may i went to d mart along with my friend to manpada d mart
We shopped staff was very good and paid bill
Outside one guy calling us on behalf of d mart coupon to enroll name and number, claiming free movie tickets we denied but he isisted and we both enrolled. He told us tomorrow somone will call and you will get code of 12 free movies tickets.
Next day call came with number +[protected] rinky
Called...
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Y
Yashuuu
from Mumbai, Maharashtra
May 25, 2019
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return/exchange of items

Address: Mumbai City, Maharashtra, 401101

Packed food items, even though not mentioned aren't exchanged even if produced for exchange with proper bill within one hour of purchase. I purchased a go cheese slice pack and wished to buy a bigger one so went for exchange within 45 mins of purchase.. But the customer care guy gave an explanation that it will spoil if they take it back. Poor service....
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R
R C Mittal
from Dabwali, Haryana
May 25, 2019
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wrong price charged

Address: Mumbai City, Maharashtra, 91

On[protected], i visited dmart at bhayander west and bought some house hold goods and a t shirt having mrp rs 185/- and dmart price 149/- vide bill no.[protected] dated 19/05/2019 for rs 2614/- and paid the full amount via my card. Surprised on checking the bill at home that the said t shirt is billed rs 185/- in place of 149/-. I call on customer care number, they reply and asked me to come at dmart for checking. It is not possible to...
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T
Tarkesh Adinarayan
from Mumbai, Maharashtra
May 20, 2019
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pant size

Address: Thane, Maharashtra, 421503

I have purchased a pant with size 34 from d. Mart before 2 days to present it to my brother. But now my brother wants size 32 and some how i am not getting the bill but i know the time and amount of product i purchased and pant has all the tags as it has originally so i just want to know why it cant be replaced with size 32 why do you require bill if the pant had dmart tagline and price.

The staff working in d mart are very...
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