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Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

3.6
Updated: Jun 18, 2024
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Daikin Air Conditioners / DaikinIndia.com reviews & complaints page 21

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P
punit golechha
from Ahmedabad, Gujarat
Nov 26, 2018
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spare part availability

Address: Surat, Gujarat, 395007

My dailin split inverter ac 1.5 ton. Model no.- ftkv50nrv16
Purchased from coolline agency surat gujarat
Service engineers found out the mistake to be non functioning circuit and motor. I requested them to change the same but the issue they said is that the circuit will take atleast a months time to be supplied from the company.
I have faced the same problem in two more same units at my office.
Why does the company...
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nikhilbiswas
from Mumbai, Maharashtra
Nov 10, 2018
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horrific experience with dakin's dealer

Website: www.koolwell.org

Dear sir/madame,

Please help me to resolve the issue, i have purchased daikin's 3 start inverter ac from koolwell yesterday, i told the manager praful i will only buy the ac if you can deliver it tomorrow that is on saturday, mr. Praful (Contact number: [protected]) said i will get the delivery for sure by saturday, i took an off from office today so that i get the delivery today and get it installed next day. Today i called...
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surindermcp
Oct 22, 2018
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defective/manufacturing fault

Address: New Delhi, Delhi, 110059
Website: www.daikinindia.com

Defective or manufacturing fault found with split ac.
This is i regards with an defective ac unit (Ftkh50srv 3* 1.5ton) i brought on 7th aug, 2017 from vijay sales, pfa.

Where as just after 2nd wet service (27th april, 2018) i started facing the problem, pfa.
(Issue-its a inverter a/c and it's outdoor unit auto cuts for 15-20 minutes very frequently after anonymous time running)

Hence i made multiple...
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anpathak2004
from Ahmedabad, Gujarat
Oct 11, 2018
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installation and after sales service

Address: Vadodara, Gujarat, 390002
Website: www.daikinindia.com

Sir,
We purchased four daikin split indore acs of 2.0 and 1.5 ton each — daikin sac ftq60tv16u2b (Id)/rq60tv16u2b (Od) anddaikin sac ftq50tv16u1b 1.5t 28fs ftq50 rq 50tv16u1b from ra electricals pvt. Ltd. On 19th september, 2018, but to much surprize no person from daikin service centre contacted me to install these four units.

One mr. Waseem, mo [protected] came and sent mr. Maaz to install ac. He was unqualified...
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prabnd
from Mumbai, Maharashtra
Oct 4, 2018
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service issue

Daikin is taking more than 2 months to resolve a noise issue and they are citing issues due to unavailability of the spare part for more than two months now. Mumbai being a biggest city of india if they don't have the part about as availability here then wat about smaller cities and rural areas.
I have spoken to daikin customer care floor supervisor sunil, bhavsnesh and their manager jatin but issue doesn't seems to resolve soon. Mumbai...
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Asif Malek
from Ahmedabad, Gujarat
Sep 22, 2018
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no one solve ac problem.

Address: Ahmedabad, Gujarat, 380006

Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, head office for my a/c repair and still it’s not done or we don’t get any response also now i’m thinking that why we purchase daikin a/c we have many option in market but sorry to say i’m not prefer daikin a/c to my friends and others.

Now i...
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HarpreetKalra
from Gurgaon, Haryana
Sep 19, 2018
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pathetic service and no commitment

Address: 122005

Hi team,
I raised complaint on 4th aug with number :

DEL[protected]
DEL[protected]

No action and guys closed this and pathetic customer care and no professionalism.

Then again i raised complaint 7th Sept and again followed up and no action.

Again I called and followed up and they confirmed on 19th Sept 10:30 am, team will be there and again no commitment.br...
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gauravjainvet
from Chandigarh, Chandigarh
Sep 16, 2018
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split ac lasts only for 13 months

Address: Meerut, Uttar Pradesh, 250001

Daikin is the worst company in terms of service and product quality. We bought a split ac which lasts only 13 months and after that, it never works. Daikin team has come & asked for rs 8000 to fix the problem (Gas leakage). We have spent[protected] rs of money in gas filling already. As per them the inlet and outlet pipe has been broken and needs a replacement which cost 8 k and later they negotiated to around 5k. How can someone spend that...
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Ann Johny
from Karimnagar, Telangana
Sep 14, 2018
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I'm complaining about the delay in repairing

Address: Ernakulam, Kerala

We registered the complaint on 23rd august, 2018 and we could avail the service on the same day. They promised to get it repaired within 5 days (While other companies only take 2 days max). We got it repaired today (14th september, 2018) which took 21 days.
When enquired the details of delay it was the unavailability of materials needed for repairing. If you don't have enough material at the right i think you should probably stop your...
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Uppals
from Mainpuri, Uttar Pradesh
Sep 13, 2018
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1.5 ton split a. c

Address: New Delhi, Delhi, 110060

Our a. C ran into a problem and we lodged a service request over phone.
Some one from rohan enterprises m-[protected]-palinder singh attended the call on 1.8.18, told us that the a. C need servicing. He collected rs 531/- as visit charges. Next day he again visited us and did the needful and asked us to pay rs 3500/-. Which we did but he did not give us a receipt. The a. C was working fine. He gave us his above said number and told...
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Abhimanyu Nayar
from Delhi, Delhi
Sep 10, 2018
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1.5 ton split ac - service

Address: New Delhi, Delhi, 110002

Purchased 1.5 ton split AC on 28 Jun 2018. After 2/3 weeks cooling was reduced. Contacted the dealer Solar Aircon. He sent his technician and filled gas because of reduced gas pressure. After another 2 weeks cooling was reduced. Contacted dealer and was told to approach Daiken.
Lodged complaint on 7 Sep 2018 (no.[protected]. Dealer's technician came in the morning (7 Sep) and informed that gas pressure is less and that is why AC is...
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Balakrishna Sivvala
from Bhubaneshwar, Odisha
Sep 3, 2018
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worst service providing

Address: 532457

Dear Daikin team,

I have been registered the complaint on 28th August 2018 but through online via [protected] ph number but still it’s not resolved. I ddnt face thus type of worst service in my previous with all brand except Daikin. So i[censored] r maintain a good service then resolve my problem immediately as a prime basis. I have been bought the Daikin ac on April 09th 2018 but it’s worked only one month. Hwz that installation...
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devrahul2007
from Delhi, Delhi
Aug 21, 2018
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split ac not working for beginning

Address: Patna, Bihar, 800027

Dear sir,

This is rahul kumar from patna. I bought an a. C. From you in april 2018. Model no – dtc50srv162, serial no – 9038383. It was not working properly from the beginning. After several reminders, anyhow it was repaired, after few days again it stopped working. No action has been taken after several reminders. I think substandard quality of a. C. Have supplied to me.
So, i request to you that either replace...
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shivamsh
from Noida, Uttar Pradesh
Aug 20, 2018
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cooling problem

Address: 121006
Website: gauravkumarsharma042@gmail.com

Dear sir we were complaint registered before 2days Regarding daikin ac.problem obsd. In AC cooling not working.We were purchased AC before 6month .But service centre complained registered on saturday &Gave time our engg call to you in 4hrs.bt till now no call from service centre engg.our I'd 11339047 & complained ref no is DEL[protected].
Address -Esko die-casting p.ltd, Plot no-30 sec-4 Ballabhgarh (Faridabad)....
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Asif Malek
from Ahmedabad, Gujarat
Aug 11, 2018
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please solve my, problem..

Address: 382415

Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, head office for my a/c repair and still it’s not done or we don’t get any response also now i’m thinking that why we purchase daikin a/c we have many option in market but sorry to say i’m not prefer daikin a/c to my friends and others.

Now i...
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dr. akgarg
from New Delhi, Delhi
Aug 7, 2018
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not repairing my air conditioner

My daikin ac stopped working in the month of june 18, i asked dealer who sent two technicians who said its sensors are damaged, after 15 days two another technician came and said sensors are not available in company and you have to wait, after another 15 days some one advised us to ask the company and lodged our complaint to daikin company. Then two so called engineers came and they see the ac and said its pcb is damaged, and it will be replaced...
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Aticka Chona
from Delhi, Delhi
Aug 3, 2018
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lack of customer support

Address: New Delhi, Delhi
Website: Daikin India

I have 5 daikin acs bought a year and a half back, 1 broke down 2 weeks after purchase, daikin refused to replace the ac changed parts only. Now 2 ac’s were not cooling complained mid june action mid july, daikin took the working acs to their workshop and returned dead acs on the 18th of july... No action till end july when i escalated, the complaint. They now diagnose it as burnt coils and demand 20, 000 r/s per ac more than 50% of the...
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Naveena Shetty
from Surat, Gujarat
Aug 2, 2018
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complaint ticket no mum1907201814647088/ticket no 14647055 dt 19.07.2018

Dear sir/madam

With reference to the above complaint no dtd 19.07.2018, for almost 2 weeks our ac breakdown problem is not resolved till writing of this e-mail.

Rigorous follow up with your mumbai amc team and the swastik engg. Who looks after the amc of our machines could not resolve the issue, intially due to non-availability of the spare.

According to swastik engg. The spares are not available...
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Risheb Sharma
from Katra, Jammu and Kashmir
Aug 1, 2018
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replacement of ac

Address: Jammu, Jammu and Kashmir, 180004

I want to let you know that I have purchased daikin Ac 1.5 ton on[protected] but compressor of ac is not working properly as per your engineer visit. So much inconvience happened to me so I want replacement of daikin Ac with new one at priority otherwise I will take up this matter legally.

You have provided service request is received vide ref. no. LUD[protected].Your unique customer id is 11854714....
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Gurchet Sra
from Gurgaon, Haryana
Jul 27, 2018
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not given service warranty on complaints for two months

Address: New Delhi, Delhi
Website: Cs@daikinindia.com

I have bought an ac on7/3/18 with 1yr service warranty & started using on 1/5/18. Cooling was no good but not complaintable. Upto20/5/18 it became hotter & i contacted the dealer he suggested me to complaint online. I do so on 1/6/18 & on 7/6/18 daikin-man checked& suggested to install new stabilizer & acted upon.2complaint of 24/6no visit.3comlt. Resoved paid....
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