[Resolved]  Daikin Air Conditioners / Daikinindia.com — daikin split ac

Address: 206 2nd floor patliputra road bldg no 12 oshiwara palm grove chsltd, Mumbai City, Maharashtra, 400102

The worst ac we have ever used is daikin we have purchased two split ac's worth rupees 70000inr one is 1 ton and the 2nd one is 1.5ton
Plenty of issues were faced during this time
1. Out of three we have got 2 services and later we found that the dealer from where we have purchased has made the bill of previous date because we have requested for company installation which was chargeable and he told us that making the bill of two months early will give you free installation from the company as it was free of cost at that time but that will result to 2 months of less period of warranty this information was not provided to us by the dealer

2. The two services were done in such a way that only the filter used to be clean and along with it a cleaning with a blower used to be done everytime when we asked why the ac's indoor and outdoor internal is not getting clean they just say that we are told to do only this much of work

3. When the first service was done we were charged for the black coating that was anti-corrosive and at that time in the service record that was given to us that foolish service guy ticked on both yes and no on anti corrosive black coating we were fooled at that time too

4. Now the according to the date of bill made the ac's are out of warranty and a list of issues are being faced like the entire ac is getting leaked and our bed is filled with water while the inspection with our local service man we got to know that the ac's body is being damaged and was fixed by fevi quick very early and now as the fevi quick has became weaker the leakage has been started again

5. Gas leakage has also been faced and we have spent bloody 2000rs in fixing it

Its was better to get a second hand ac we are feeling nw rather than choosing your foolish acs
We have been fooled by the dealer by your service man and everybody we will never ever recommend daikin to anyone and will give the feedback everywhere where it is possible so that no one can get fooled by you guys like us ever...
Checkout how we are using the ac now within a year in the pic below

Very disappointed...
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Sep 2, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Saif,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Jul 25, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Monika,

We are still waiting for your response. Please share your complaint/contact number, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected].
Verified Support
Jul 25, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Saif,

We are still waiting for your response. Please share your complaint/contact number, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected].
Verified Support
Aug 01, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Saif,

We hope your issue has been resolved. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
 
1 Comment

Comments

Im Jayasree residing in Chennai, when my AC was not working i called your technician who misbehaved with me, though i complained this no action is taken on this, same technician is visiting continuously and threatening me not to complain about him. I request to take necessary action on him and replace my ac spare parts.

Call [protected]@ [protected]
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Aug 1, 2019
Verified Support
Dear Jayasree,

We sincerely regret the inconvenience you have faced. Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at cs@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: cs@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Aug 5, 2019
Verified Support
Dear Jayasree,

We are still waiting for your response.Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at cs@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: cs@daikinindia.com
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Aug 12, 2019
Verified Support
Dear Jayasree,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: cs@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

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