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Daikin Air Conditioners / DaikinIndia.com

[Resolved]  Daikin Air Conditioners / Daikinindia.com — Manufacturing defect

Address: Khordha, Odisha, 751003

I have purchased a AC of Daikin From Raj Electronics on 06/05/2016, Bhubaneswar.
The AC had a manufacturing problem and didn't start atall.Based on my complain to daikin they have sent 3 to 4 times their technician and failed to solve the problem.Then daikin service manager Mr. Manas Pattnaik( mob. [protected]) and Raj Electronics ([protected]) both agreed to replace the faulty AC with new one as the AC has a manufacturing problem.
But from last nearly 2 months they both have been harassing us and now they have stopped receiving our call.
Please help..
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Oct 9, 2016
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Nayakshantanu,

The concern you were facing in your Daikin AC has been resolved by our service team to your satisfaction vide ticket no. BNW[protected]

While appreciating your patience & trust, we regret the inconvenience caused to you.

Going forward, we would like to appraise you on the presence of our customer care through Toll Free[protected] /[protected] & email id : [protected]@daikinindia.com

Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
 
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Comments

Dear nayakshantanu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details /site address and complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Reply
[protected]
[protected]
Plot no. K8/196
Kalinga nagar
Ghatikia
Near sum hospital
Bhubaneswar

Complaint no.
BNW[protected]
Reply
Dear nayakshantanu,

Thanks for providing us your complaint No. and contact details. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Reply

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