Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — new ac not working properly, i want it replaced

QWERTY ASHBG

from Maur, Punjab

Jul 9, 2019

Address: Amritsar, Punjab

L purchased my daikin ac on[protected] and its various parts got damaged but because of not my fault. I complained many a times regarding the faults of my ac and their engineers came nad changed the defaulted parts. Three four times engineers changed the parts and again its fifth time my ac is still not working i complained again and asked them to replace my whole ac but they are not listening to my concern. I have attached my ac bill below. I want that they should replace a new ac. Please solve my concern as early as possible. Even i complained at the nodal office they are also not receiving the call. The nodal office number is [protected]
I want new ac installed thanks navdeep singh ([protected], [protected])

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Aug 12, 2019

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Navdeep,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]

Verified Support

Jul 12, 2019

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Navdeep,

Our service team visited at your premises and found PCB issue which has been replaced. Also, you did not allow any of our representative for repair in the unit. Furthermore, replacement of the unit is not possible as per Daikin policy. Feel free to get in touch with us in case any assistance is required.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]

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Comments

Permod Kumar Gupta

from Gurgaon, Haryana

Jul 23, 2019

I purchased 2 inverter AC Zunits in March 2019. 1 unit is constantly giving problem and need replacement as soon as possible. Unit shows F3 command and stops cooling which is trauma to user and need immediate action.

Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jul 24, 2019

Verified Support

Dear Permod,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jul 27, 2019

Verified Support

Dear Permod,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jul 29, 2019

Verified Support

Dear Permod,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300